8

COMMUNICATION & COUNSEL

 

 

Subject:                                   Audit Implementation Update

 

Prepared by:                           Barbara Clubb, City Librarian

 

Prepared for:                          Ottawa Public Library Board

 

Meeting of:                              June 15, 2009

 

Date of preparation:               June 8, 2009

 

 

 

1.       Attached is the June 2009 Status update related to the implementation of the approved recommendation of the Draft Reports of the Auditor General on Governance and Budget Development Process.

 

2.       Governance Recommendations: of the 27 recommendations, 12 have been completed. These are # G.3, G.4, G.5, G.10, G.11. G.18, G.19, G.23, G.24, G.25, G.26, G.27. The remaining recommendations are in various stages of implementation.

 

3.       Budget Development Process Recommendations: of the nine recommendations, one has been completed. The remaining recommendations are in various stages of implementation. Four recommendations are identical to recommendations in the Governance Audit Report.

 

 

4.       New information is indicated in yellow highlights in the Status Report for June 2009.

 

 

 

Attachment: Audit Implementation Update for June 2009 

 

 

 

 

 

 

 

 

 

 

 

 

 


Ottawa Public Library

Audit Implementation Plan Update

June 2009

G.1 = Governance Audit Recommendation #1

B.1 = Budget Audit Recommendation #1

GA = Governance and Audit Committee

 

#

Audit Recommendation

 

Board Response/Direction

Assigned to

Proposed

Timeline

Status

June 05, 2009

G.1

That the OPL Board clarify its arms-length relationship with the City by developing a clear and concise policy that defines the relationship in terms of reporting and accountability. 

 

Agreed.

That the Board direct the Governance Committee to report back with a policy that defines the relationship of the Board with the Council, in terms of reporting and accountability; and that the Board present this policy to Council. 

 

Governance and Audit Committee

Q1, 2009

Action to date (G.1):

·         Motion passed by the Board Sept 08/08

·         Letter sent to Mayor and City Staff with input into City of Ottawa White Papers on Governance; copied to Board for information

·         Management comments completed and submitted to Board (Oct /08)

·         Survey to gather data on roles and responsibilities as described by large urban libraries in Canada particularly Mississauga and Calgary completed and tabulation in progress.

·           City of Ottawa White Paper Series on Governance and the report of the Mayor’s Task Force on Governance were released and reviewed by the Board at its May/09 meeting

·           Board approved revised policy B.4 Board’s Role to include a chart outlining library related Roles and Key Responsibilities for Council, the Library Board, the City Librarian and City of Ottawa Management.

·           Letter drafted to Council and City Manager for signature by Chair and City Librarian to which B.4 will be appended.

Future Action:                  

·           Letter to be sent to Mayor, City Council and City Manager.

G.2

That the OPL Board reinforce the City Librarian’s sole reporting relationship to the Board.

 

Agreed.

That the Board direct the Governance Committee to review the existing Board policies and recommend any necessary revisions and strengthening to the policy, and a related communications strategy and report to the Board.

 

Governance and Audit Committee

Q1, 2009

Action to date (G.2):

·         Management comments completed and submitted to Board (Oct /08)

·         Survey to gather data on roles and responsibilities as described by large urban libraries in Canada, particularly Mississauga and Calgary completed and tabulation in progress.

·         Policies B.4 Board’s Role and A.12 Link Between City Librarian and City Of Ottawa Management Team were revised in Q1/09 to strengthen the City Librarian’s sole reporting structure and reflect the City Librarian’s role with all of the City of Ottawa’s senior management team rather than with just one Deputy City Manager. 

 

In Progress

·         Send copy of revised policy B.4 to City Manager

·         Review Ozone and Ottawa.ca to ensure clarification of reporting relationships (Board, Council, Library Staff, City Staff) and appropriate nomenclature for Ottawa Public Library (instead of “libraries” or “Library Services). This has been postponed until the City website and intranet are revised following city restructuring in March 2009.

G.3

That the OPL Board ensure that only the Board Chair or the City Librarian, when delegated by the Board, speak on behalf of the OPL.

Agreed

That the Board maintain current practice.

 

Note: At the request of the Board, the Auditor General agreed to remove the bracket around “when delegated by the Board.”

 

OPL Board,

Board Chair,

City Librarian

On-going

Completed (G.3)

G.4

That the OPL Board exercise a more proactive oversight role in terms of the reporting and information brought to the Board by:

·         requiring the Board Secretary to maintain an annual calendar of reports to be received by the Board

·         requiring reports or information to appear as an agenda item on the date they are scheduled to appear

·         requiring OPL senior management to formally respond if a report or request for information is not going to meet a scheduled deadline.

Agreed

That the Board direct the City Librarian to implement these recommendations.

 

Note: The Auditor General agreed to change the word “aggressive”. The recommended word is “pro-active.”

City Librarian

Q1, 2009

On-going

Completed (G.4)

Action to date

·         Implementation began with introduction of new monthly tracking document at February 09/09 Board meeting. Includes monthly schedule of one-time and ongoing reports and items; outstanding enquiries and motions, and items to be scheduled.
Tracking document is updated for each regular board meeting.  (see also recommendation #G.19)

·         Management comments completed and submitted to Board (Oct/08).

G.5

That the OPL Board maintain a sufficiently independent voice from OPL senior management.

Agreed

That the Board maintain current practice.

OPL Board,

City Librarian

On-going

Completed (G.5)

G.6

That the OPL Board work with the City Librarian to provide input into the Board Assistant position and provide direction on any changes that may be required.  Changes to the Board Assistant position should be considered in conjunction with Recommendation #1 when clarifying the arms-length relationship between the OPL and the City.

Agreed

That the Board direct the City Librarian to investigate the practices of the Ottawa Police Services Board organization, and the large public libraries of Ontario, and report back to the Board.

Governance and Audit Committee,

City Librarian

May 2009

(Rev)

Action to date (G.6):

·         City Librarian submitted report to GA Ctte on current practices of Large Urban Public Libraries in Ontario to November Ctte Mtg.

·         Management comments completed and submitted to Board (Oct /08)

In progress:

·         GA committee reviewing support structures for Police Services and other boards

Future action:

·         GA committee to report back to board in October/09.

G.7

That the OPL Board include a detailed Terms of Reference for each Committee of the Board in the Board Policy Manual.

 

Agreed

That the Board’s Policy manual be revised to include the existing detailed terms of reference for each committee.

 

Governance

And Audit Committee

April 2009

(Rev)

Action to date (G.7):

·         Board Policy Manual updated October/08 for inclusion of Terms of Reference (TORs) of the two standing committees in trustee policy binders;

·         Trustee binders also updated to include Executive Limitation Policies revised/adopted since Fall/07.

·         Management comments completed and submitted to Board (Oct ’08)

·         Terms of Reference for four new committees approved by Board

 

In Progress

·        Policy manual and trustee binder to be updated during summer to incorporate all changes from Fall/08 to June/09.

 

G.8

That the OPL Board review the Committee structure on a regular basis to assess its appropriateness.

 

Agreed

That the Board direct the Governance Committee to incorporate the review of committee structures into the annual Board Planning cycle ( Policy B.7) and report back to the Board.

 

Governance and Audit Committee

Initiate Q1, 2009

Continue on bi-annual basis.

Action to date (G.8):

·         In conjunction with mid-term election of chair and vice-chair at the January/09 meeting board voted to establish four new committees:

o        Governance and Audit

o        Facilities Planning (incl New Central Lib)

o        Finance and Budget

o        Performance Measurement

·         Management comments completed and submitted to Board (Oct /08)

·         Terms of Reference completed and approved by Board

·         Review of committees incorporated into annual planning calendar

 

G.9

 

That the OPL Board conduct a thorough review of the Board Policy Manual to ensure that it is complete and the policies are not conflicting.

 

 

Agreed.

That the Board direct the Governance Committee to review the manual for comprehension and completeness and report back to the Board on a quarterly basis.

 

 

Governance

And Audit Committee

 

Q4, 2009

Action to date (G.9):

·         GA committee has decided to review policies on a schedule at committee regular meetings and report back to the Board as required. This has commenced as of January/09 and continues.

·         Management comments completed and submitted to Board (Oct /08).

G.10

 

That the OPL Board continue, as per the Board Policy Manual (section B.7: Annual Board Planning Cycle), with its practice of ongoing and scheduled monitoring of all the policies contained in the Board Policy Manual.  This monitoring should not be delegated to OPL senior management.

 

Agreed

That the Board revert to its practice of receiving and reviewing all monitoring reports of board policies contained in the Board Policy Manual.

OPL Board,

Governance & Audit Committee

Resume original practice

Q1, 2009

Completed (G.10)

Action to date

·         Original practice resumed January 09

·         Summary report for 2008 monitoring reports prepared for November (Nov. 17-08: Doc #11); included reviews done by senior management.

·         Management comments completed and submitted to Board (Oct /08).

·         GA committee now reviews Board Governance policies (B) and Board-CEO policies (C) at regular meetings scheduled approximately every six weeks and reports back to the Board as required.

 

G.11

 

That the OPL Board revisit the decision to delegate the Secretary and Treasurer positions to the Chief Librarian, and determine if any changes are required to existing Board policies to minimize the potential for conflict and lack of independence from management.

 

 

Agreed

That the Board direct the Governance Committee to explore the possibility of having an audit and finance committee; and

direct the City Librarian to solicit information on current practices by the large urban libraries of Ontario; and direct the Governance Committee and City Librarian to report back to the Board.

 

 

Governance & Audit Committee,

City Librarian.

 

Q4, 2008

 

 

Completed (G.11)

Action to date

·         Management comments completed and submitted to Board (Oct /08)

·         Board has created Governance and Audit, and Finance and Budget Committees as of Jan/09

·         GA Ctte reviewed report on current practices of Large Urban Public Libraries in Ontario including committee structures

·         GA and Finance & Budget Cttes determined that no changes are required to present practice of having City Librarian act as Secretary/Treasurer to the Board and reported back to the Board. Board accepted recommendation (Motion 021-09).

G.12

That the OPL Board include in the Board Policy Manual the requirement to develop a Composition Report at the end of each term of Council, specifying what should be contained in the report.

 

Agreed

That the Board direct the Governance Committee to continue the practice of developing a Composition Report at the end of each term; to revise the Board Policy Manual to include this requirement; to consider the development of a trustee recruitment policy and related procedures; and that the Board Chair present a report to Council before the end of each term; and that this be recommended to the City’s White Papers on Governance

 

Governance and Audit Committee,

OPL Board

GA Ctte to review as per timelines set out in B.7 Annual Planning Cycle (2009)

Action to date (G.12):

·         Recommendation referred to City of Ottawa White Papers on Governance as per Board motion #052-08 September 08/08

·         Management comments completed and submitted to Board (Oct/08)

·         Policy manual reviewed and revised as necessary as per the Board Planning Cycle schedule B.7

·         Survey to gather data on roles and responsibilities as described by large urban libraries in Canada, particularly Mississauga and Calgary completed and being tabulated.

In progress:

Policy B.21 Trustee Responsibilities and Accountabilities to be reviewed and revised if required, to address this particular recommendation  (Oct/09).

G.13

That the OPL Board determine the collective skill set required for the Board to successfully achieve its mandate of providing sound governance and oversight to the Ottawa Public Library.

 

Agreed

That the Board direct the Governance Committee to develop a collective skill set for Board members; and that this be developed in conjunction with a review of Policy B.21-Trustee Responsibilities, Accountabilities and Skills;

and that this be presented to the Board.

 

Governance and Audit Committee

GA Ctte to review as per timelines set out in B.7 Annual Planning Cycle (2009)

Action to date (G.13):

·         Motion passed by Board, Sept 08/08

·         Letter sent to Mayor and City Staff with input into White Papers on Governance; copied to Board for information

·         Management comments completed and submitted to Board (Oct/08)

·         Survey to gather data on roles and responsibilities as described by large urban libraries in Canada, particularly Mississauga and Calgary completed and being tabulated.

In progress:

·         GA Ctte to develop draft list of skill sets for new board members in conjunction with regular review of policy B.21, Trustee Responsibilities and Accountabilities  (Oct/09)

G.14

That the OPL Board develop a detailed description of duties and responsibilities for Board Members that outlines expected workload and time commitment, including all activities that Board Members may be required to participate in such as training, conferences, committee work, ceremonial events, and other relevant activities. 

 

Agreed

That the Board direct the Governance Committee to review the current documentation used; and direct the City Librarian to investigate best practice in other large urban Canadian Libraries (e.g. Calgary); and to report back to the Board.

 

Note: at the request of the Board, the Auditor General agreed that the phrase “job description” would be changed to “duties and responsibilities”.

 

Governance Committee,

City Librarian

GA Ctte to review as per timelines set out in B.7 Annual Planning Cycle (2009)

Action to date (G.14):

·         Management comments completed and submitted to Board (Oct/08)

·         Survey to gather data on roles and responsibilities as described by large urban libraries in Canada, particularly Mississauga and Calgary completed and being tabulated.

In progress:

·         Survey results to be reviewed in conjunction with regular review of policy B.21 Trustee Responsibilities and Accountabilities. (Oct/09)

G.15

That the OPL Board develop a “staggered term” strategy to ensure that a minimum of three (3) Board Members remain on the Board when the Board is appointed with each new term of Council.

 

Agreed

That the Board request the Provincial Government to amend the Public Libraries Act to provide for staggered terms for library boards; and that the Board request Council to develop a policy to provide for an appointment process to the Library Board that would result in staggered terms.

 

OPL Board

Q4, 2008

Action to date (G.15):

·         Board motion Sept 15/08

·         Management comments completed and submitted to Board (Oct/08)

·         Letter sent to Mayor and City Staff with input into City of Ottawa White Papers on Governance; copied to Board for information

·         Letter sent to Ontario Minister of Culture, Hon Aileen Carroll; copied to City of Ottawa City Clerk requesting amendment

·         Response received from Minister requesting more information. Draft response prepared for review by Chair and Chair of Governance Committee.

Future action:

·         Letter to Council requesting Council policy and procedure to develop appointment process that would result in staggered terms

·         Add to discussion agenda if/when Minister Carroll attends the AMO Annual Meeting in August in Ottawa.

 

G.16

 

That the OPL Board exercise all of its options under the City’s Appointment Policy by outlining more specific skills sets for Board Members in the Composition Report, having the Chair and/or Vice Chair (or a designate) sit on the Selection Panel, and ensuring that interviews with potential Board Members are conducted.

 

 

 

Agreed

That the Board Direct the Governance Committee to review and report back to the Board with options for recommending to Council; and that the final recommendations of the Board be presented to Council.

 

 

 

 

Governance and Audit Committee,

OPL Board

 

GA Ctte to review as per timelines set out in B.7 Annual Planning Cycle (2009)

Action to date (G.16):

·         Board motion Sept 15/08

·         Letter sent to Mayor and City Staff with input into City of Ottawa White Papers on Governance; copied to Board for information

·         City of Ottawa White Paper Series on Governance and the report of the Mayor’s Task Force on Governance were released and reviewed by the Board at its May/09 meeting. No further action requested by Board.

·         City’s Appointment policy received and being reviewed.

 

In progress:

·         Review City’s appointment policy Fall 09

·         Review in conjunction with review of policy B.21 Trustee Responsibilities and Accountabilities  (Oct/09)

G.17

That the OPL Board develop performance evaluation measures for the Board and conduct a Board Self Evaluation, as per the Board Policy Manual (section B.15), and report publicly on the results of the evaluation.

 

Agreed

That the Board direct the Governance Committee to develop:

·         the tools to implement the self-evaluation policy

·         a schedule for implementation

·         options for public reporting the results and report back to the Board.

Governance and Audit Committee

Q3, 2009

Action to date (G.17):

·         Management comments completed and submitted to Board (Oct/08)

·         Board evaluation tools reviewed by committee

·         Committee reviewed statement of work and approved engaging external consultant

·         Transform Management Consulting retained to conduct board evaluation; presentation from Jacques Levesque at March Board meeting to introduce exercise; April/09 sent questionnaire; 12/14 trustees responded

·         Board evaluation completed and results presented to the May/09 board meeting. No further action identified.

G.18

That the OPL Board expand the Attendance Report to include information on hours of commitment by Board Member for Board activities such as Board meeting, Committee meetings, ceremonial and community events attended, training and conferences, Council presentations, etc.

 

Board partially agreed:

Agreed that the Board request the City Librarian to expand the attendance reporting system to track attendance at Board Committee meetings only;

and that this report be reviewed by the Board in public at the beginning of each year (for the previous year);

and that this requirement be incorporated into the Board Policy Manual.

 

City Librarian,

OPL Board

Q1, 2009

Completed (G.18)

Action to date

·         Management comments completed and submitted to Board (Oct/08)

·         Report completed for 2008 and received at board meeting, January 12-09, Doc #4.

·         Bylaw section 5.3 amended by Board April 20/09

G.19

That the OPL Board direct the Board Secretary to present a report at each Board meeting that lists all of the outstanding inquiries and motions, as a regular agenda item.

 

Agreed

That the Board direct the City Librarian to develop a regular reporting framework to cover outstanding enquiries and motions beginning from February 2007 and continuing onwards.

 

City Librarian

Q4, 2008 

Completed (G.19)

Action to date:

·         Implementation to begin with introduction of new monthly tracking document at February 09/09 Board meeting

·         Includes monthly schedule of one-time and ongoing reports and items; outstanding enquiries and motions, and items to be scheduled.

·         Tracking document is updated for each regular board meeting. (See also recommendation #G.4.)

G.20

That the OPL Board include the requirement for the Board to develop a strategic plan in the Board Policy Manual along with reporting requirements.

 

Agreed

That the Board direct the Governance Committee to revise the Board Policy Manual to include the requirement for the Board to develop a strategic plan including reporting requirements; and report back to the Board.

 

Governance and Audit Committee

Q4, 2008

Action to date (G.20):

·         Included in the new GA Ctte terms of Reference

·         Management comments completed and submitted to Board (Oct/08)

·         Draft policy on Strategic Planning approved at June Governance meeting for consideration by Board at June 15 monthly meeting.

G.21

That the OPL Board ensure a risk management framework has been developed for the Ottawa Public Library and that it is monitored regularly.

 

Agreed

That the Board direct the City Librarian to develop a risk management framework in consultation with the City of Ottawa Risk Management Office; and include a recommended monitoring schedule; and the City Librarian report back to the Board.

 

City Librarian

Q2, 2009

Action to Date (G.21):

·         Management comments completed and submitted to Board (Oct /08)

·         City Librarian met with City of Ottawa, Coordinator of Risk Management to review the OPL’s risk management profile and the proposed City’s Enhanced Risk Management Program. The latter has not yet been approved.

·         Progress report to Board February/09 Doc #8

·         Other risk management audits completed by city branches reviewed by OPL Senior Management

·         Coordinator of Risk Management has invited the OPL to be part of a pilot project in risk management while waiting for the City’s formal program to be approved. Confirmed that this will proceed in July/09 related to the area of security

 

In progress:

·         Staff review and updating of the current OPL Risk Management Profile. (Last updated Jan/08)

Future Action:

·         Consider participation in the City of Ottawa’s Risk Management Program when/if approved

 

G.22

That the OPL Board work with senior management and provide direction on a more relevant performance measurement framework for the OPL.

 

 

Agreed

That the Board direct the ad-hoc Performance Measures Committee to work with the City Librarian to expand/improve the current, board-approved performance measurement framework for the OPL, and report back to the Board.

 

(See also recommendation #23)

 

OPL Board, Performance Measurement Committee,

City Librarian

Timeline to be determined by  new Board committee

Action to date (G.22):

·         At its meeting of Sept 08/08, the Board delegated this to the Governance Committee

·         At its meeting of Jan 12/09 the Board established a Performance Measurement Committee; Trustee Jim Bennett elected Chair; terms of reference approved by committee and Board.

 

In progress:

·        Committee exploring two avenues for outcome measurement: summer reading clubs and teen activities

 

·         GA Committee has engaged  consultant to assist in developing Ends policies for the Board’s consideration

 

G.23

That the OPL Board consider creating a Performance Measurement Committee to oversee the development, implementation and monitoring of a performance measurement framework.

 

Agreed

That the Board establish an ad-hoc Performance Measures Committee and direct it to work with the City Librarian to expand/improve the current, board-approved performance measurement framework and report back to the Board.

(See also recommendation #22)

OPL Board,

Performance Measures Committee

Q3, 2008

Completed (G.23)

Action to date

·         Performance Measurement committee established by Board January 12/09.

·         Management comments completed and submitted to Board (Oct/08)

·         See also Rec #G.22

 

G.24

That the OPL Board update the Board Policy (C.6: Monitoring Executive Performance) to formalize the process recently used and continue to review the City Librarian’s performance on an annual basis. 

 

Agreed

That the Governance Committee be directed to update the Board Policy C.6-Monitoring Executive Performance.

Governance

And Audit Committee

Q4, 2008

Completed (G.24)

Action to date:

·         Revised draft policy (C.6) documenting current practice reviewed by GA Ctte and approved by Board (Motion #030-09, May 11/09)

 

 

G.25

That the OPL Board ensure a comprehensive succession planning process is in place for the City Librarian position and senior management that will adequately address the staffing challenges currently facing the OPL.

 

Agreed

That the Board direct the Chair, Vice-Chair, Chair of the Governance Committee to work with the City Librarian to develop a comprehensive succession planning process for the City Librarian and senior management and report back to the Board.

 

Chair,

Vice-Chair,

Chair of Governance

And Audit Committee,

City Librarian

Q2, 2009

(revised)

Completed (G.25)

Action to date:

·         Staff team established and OPL’s Talent Plan: Succession and Leadership Planning report commissioned

·         Management comments completed and submitted to Board (Oct/08)

·         OPL Talent Plan (including strategies for general succession planning) received by Board April 2009

·         Succession planning report for senior staff included in 2008-09 Executive Performance Review of the City Librarian approved by the Board.

·         OPL Strategic Organizational Review (SOR) initiated April 2009 with assistance of Susan Wright, Principal with the Randolph Group.

 

G.26

That the OPL Board direct the City Librarian to ensure compliance to the policy on carrying forward annual leave for all levels of OPL staff.

 

Agreed

That the Board direct the City Librarian to prepare a monitoring report on annual leave for all levels of the OPL.

 

City Librarian

Q2, 2009

(Revised)

Completed (G.26)

Action to date:

·         As of August 08/08, Financial Services has advised OPL management, in writing, that the vacation pay accrual for the Library is funded including “top-up” based on 2007 financial statement and there is no vacation pay liability for the Ottawa Public Library.

·         Management comments completed submitted to Board (Oct/08)

·         Board and Council have approved a five-year plan to pay down the frozen sick-leave bank. OPL has been advised by Financial Services that the OPL is in excellent shape in this area relative to the rest of the City.

·         City of Ottawa Human Resources Department prepared monitoring report (April/09)on annual leave levels for OPL and confirmed that OPL is in good shape and in compliance with policy on annual leave carry-over for all levels of staff.

 

Future action:

·         OPL Finance and Budget committee to consider revision to Policy A.3 Financial Planning and Budgeting

 

G.27

That the OPL Board, as a part of the City Librarian’s annual performance review, monitor the vacation leave bank to ensure excessive amounts of leave are not being carried forward.  

 

Agreed

That the Board include the monitoring of the City Librarian’s vacation leave bank as part of the annual performance review process and that this be incorporated into the written documentation describing the process (Board Policy C.6 Monitoring Executive Performance).

(See also recommendations #24,# 25 and #26).

 

OPL Board,

Governance and Audit Committee

Executive Performance Review Committee

Q2, 2009

Completed (G.27)

Action to date:

·         Management comments completed and submitted to Board (Oct/08)

·         Policy C.6 documenting current practice revised and approved by Board April/09

·         Review of current leave bank for City Librarian was incorporated into the 2008 executive performance review of City Librarian; all recommendations approved

 

 


 

 

APPENDIX B

Budget Development Process Audit: Implementation Plan and Update

June 2009

 

 

#

 

Audit Recommendation

Board Response/Direction

Assigned to

Timeline

Status

June 05-09

B.1

OPL Senior management strengthen its budget development process and require each operational area to present potential cost savings opportunities, which are then presented to the Board for discussion for discussion and debate.

 

Agreed

That the Board direct the City Librarian/senior management to present to the Board potential cost savings to debate in conjunction with the development of the OPL annual budget.

Finance & Budget Committee,

City Librarian

Q3/4, 2008

Action to date (B.1)

·         Management comments completed and submitted to Board (Oct/08)

·         Budget options were included in the 2009 budget documents

·         Identification of costs savings are part of the Productivity and Efficiency target identification process; quarterly reports provided to board

·         Finance and Budget committee established; Terms of Reference approved by Board; Trustee André Bergeron elected Chair

 

Future action:

·         Further action to be considered by committee as part of established mandate at June 22-09 meeting.

 

B.2

OPL Board review and update the Board financial policies to ensure they are complete and provide clear direction to the City Librarian and Treasurer.

 

Agreed

That the Board direct the Governance Committee to review and update financial policies; identify any new policies required; and report back to the Board.

 

Finance and Budget Committee, 

Governance

And Audit Committee,

OPL Board

Q1, 2009

Action to date (B.2):

·         Management comments completed and submitted to Board (Oct/08)

·         Responsibility of new Finance and Audit committee

·         Review of policies completed; no changes recommended; updating in progress for board approval

B.3

OPL Board clarify its arms-length relationship with the City by developing a clear and concise policy that defines the relationship in terms of reporting and accountability. (Same as Governance Audit Recommendation #1)

 

Agreed

That the Board direct the Governance Committee to develop a Board policy and report back to the Board.

 

Governance

And Audit Committee

Q2, 2009

(Rev)

B.3 See Governance Audit Recommendation #G.1 update

 

B.4

OPL Board reinforce the City Librarian’s sole reporting relationship to the Board. (Same as Governance Audit Recommendation #2 ).

 

Agreed

That the Board direct the Governance Committee, to review the current Board policies and recommend any necessary revision and strengthening to the policy and including a related communications strategy.

 

Governance

And Audit Committee

Q2, 2009 (Rev)

B.4 See Governance Audit Recommendation #G.2 update

 

B.5

OPL Board direct the City Librarian to include, as part of the annual budget development process, various budget scenarios which are presented to the Board for discussion and debate.

 

Agreed

That the Board direct the City Librarian to continue the current practice of developing various budget scenarios for the Board during the annual budget development process.

 

Finance & Budget Committee,

City Librarian

On-going

Action to date (B.5):

·         Board received multi-year funding and expenditure projections for capital projects and expenditures as part of the budget process for 2009

·         Current practices to continue

·         Management comments completed and submitted to Board (Oct/08)

Future Action:

·           To be considered by new Budget and Finance Ctte beginning June 22/09

 

B.6

OPL develop multi-year forecasts to present to the Board which clearly outline the anticipated impact on service levels and funding requirements.

 

Agreed

That the Board direct the City Librarian to continue to present multi-year forecasts for capital budgets and to begin to provide multi-year forecasts for operating budgets as part of the budget development process.

Facilities Planning Committee, Finance & Budget Committee,

City Librarian

Initiate Q3, 2008

Action to date (B.6):

·         Multi-year capital forecasts are an ongoing part of the annual budget process and a capital budget for 2009-2018 was presented to the board as part of the 2009 budget development process.

·         Management comments completed and submitted to Board (Oct/08)

Future action:

·         Multi-year budget forecasts for operating budgets will be provided to the Board beginning with the 2010 budget development process.

·         To be considered by new Budget and Finance Ctte beginning September 2009

B.7

OPL expand its reporting to the Board to include regular reports on the status of efficiency targets and capital projects.

 

Agreed

That the Board direct the City Librarian to include the status of efficiency targets and capital projects as part of the quarterly financial reports to the Board.

 

City Librarian

Initiate Q4, 2008 

Action to date (B.7):

·         Management comments completed and submitted to Board (Oct/08)

·         Productivity and Efficiency target reports are scheduled to come forward in the same meeting as the quarterly financial reports to the board effective November 2008.

·         May/09 report rescheduled to June/09 Board Meeting

·         A capital projects update report to the board was presented in October/08.

·         Capital projects reports are now scheduled to come forward in the same meeting as the quarterly financial reports to the Board effective May/09.

 

B.8

 

OPL Board work with senior management and provide direction on a more relevant performance measurement framework for the OPL. (Same as Recommendation #22 of the OPL Governance Audit)

 

Agreed

That the Board direct the new Ad Hoc Performance Measures Committee work with the City Librarian to expand the current, board-approved performance measurement framework and present to the Board.

 

 

Performance Measurement Committee

 

Initiate

Q3, 2008

B.8: See Governance Audit Recommendation #G.22 update

B.9

OPL Board consider creating a performance measurement committee to oversee the development, implementation and monitoring of a performance measurement framework.  (Same as Recommendation #23 of the OPL Governance Audit)

 

Agreed

That the Board establish an ad-hoc Performance Measures Committee to expand/improve the current board-approved performance measurement framework, and include a monitoring schedule, and report to the Board.

(as per Recommendation #8.)

 

OPL Board,

Performance Measurement Committee

Initiate

Q3, 2008

B.9 See Governance Audit Recommendation #G.23 update