ATTACHMENT 1

2007 CITY OF OTTAWA MUNICIPAL ACCESSIBILITY PLAN

2006 ACHIEVEMENTS FOR:

COMMUNITY AND PROTECTIVE SERVICES

CORPORATE SERVICES

OTTAWA POLICE SERVICE

PLANNING AND GROWTH MANAGEMENT

PUBLIC WORKS AND SERVICES

Department:	Community and Protective Services	Branch:	Cultural Services and Community Funding
Project/Operational Title	Goals	Description	Status			Comment
			Completed	On schedule	Behind Schedule
Community Project Funding	To support initiatives that address emerging needs and reflect Council approved Community Project Funding priorities.	2006 budget- $510 500. In addition, funding in amount of $200,000 from Crime Prevention Ottawa was administered through the Community Funding Project Funding Program to support and address crime prevention.	P			Allocations Committee decisions made in June; funding allocations issued in September. Ceremony to celebrate approved projects was held in September. Four projects were approved that had people with disabilities as target population.
		Community Funding Framework approved by Council on Feb 8/06 introduces 3 year project funding to allow up to four organizations to establish a track record, resulting in access to other funding sources.

Department:	Community and Protective Services	Branch:	Cultural Services and Community Funding
Project/Operational Title	Goals	Description	Status			Comment
			Completed	On schedule	Behind Schedule
Artswell – Creativity and Wellness	To provide workshops targeted towards: -Rehabilitation of persons with dementia -Adults with learning disabilities -Caregivers to promote wellness.	Delivery Fall 2005/ Winter 2006 in partnership with City of Ottawa	P			Seasonal programs delivered.
Arts Studio	Studio space and supplies provided to residents living with mental illness.	Participants have weekly access to the studio	P			Art studio open at Hintonburg with support from local artists. Multi-year
		Workshops provided by artists of their choice to respond to their needs
		Exhibition opportunities three times per year.
Pinhey’s Point	To provide information to individuals unable to reach the second floor.	Create a pamphlet describing the second floor of the heritage estate home for those who have difficulty using the stairs.	P			Second floor tour pamphlet completed.

Department:	Community and Protective Services	Branch:	Housing
Project/Operational Title	Goals	Description	Status			Comment
			Completed	On schedule	Behind Schedule
Increase in Accessible, Affordable Housing Units	Increase in accessibility, affordable and accessible, affordable housing units “Fully accessible” conforms to Canadian Standards Association guidelines “Visitable” includes elements of universal design related to entry and main level accommodation.	Obtained Council approval for 176 affordable housing units under Action Ottawa in fall 2006 targeted for completion in 2009-2010. -At least 9 of which will be “fully accessible” units (minimum 5%) -A significant portion will be “visitable”, the exact number to be determined	P			Multi-Year
		Built 128 new affordable units: -12 fully accessible -52 visitable o John Howard Society (26 units, 2 fully accessible, 12 visitable) o Nepean Housing (62 units, 4 fully accessible, including a 5 bedroom group home for adults with physical and developmental disabilities) o Ottawa Salus Corporation (40 units, 6 fully accessible, 40 visitable)	P

Department:	Community and Protective Services	Branch:	Long Term Care
Project/ Operational Title	Goals	Description	Status			Comment
			Completed	On schedule	Behind Schedule
Research Project – “The Effect of Environmental Design in Managing Behavioural Problems: Evaluation of Peter D Clark Home Bungalow Design”	To determine the role of the physical environment as it impacts on behaviours of individuals with dementia.	Study to be conducted by University of Ottawa, Elisabeth Bruyère Research Institute and Alzheimer Society of Canada. Research funded by the Alzheimer Society of Canada $150,000			P	Project is running behind due to project schedule delays. Suggest project be identified as a 2006-2007 initiative.
Research Project - “Physical Activity of Older Adults in Long-Term Care Facilities: A Consultation with LTC Facilities in the Ottawa Region”	To assess the following: Care givers perception of facilitators and challenges in promoting physical activity for seniors in LTC facilities. Variability in the physical environment for fall prevention Seniors perception of whether the physical environment either helps or hinders them from being physically active.	Study to be conducted by University of Ottawa, Elisabeth Bruyère Research institute.			P	The Branch is waiting for an update from researchers on this project.

Department:	Community and Protective Services	Branch:	Long Term Care
Project/ Operational Title	Goals	Description	Status			Comment
			Completed	On schedule	Behind Schedule
Installation of automatic door operators.	To facilitate access within long term care centres.	Install automatic door openers at Peter C. Clark, Carleton Lodge and Garry J. Armstrong long term care facilities.	P			Phase 1 at Peter D. Clark was completed.
				P		Phase II Houses, 2nd floor and the individual bungalows will be done in 2007.
			P			Carleton Lodge- 2^nd level patio was completed.
			P			Garry J Armstrong- Access between the atrium and the garden was completed.

Department:	Community and Protective Services	Branch:	Office of Emergency Management
Project/ Operational Title	Goals	Description	Status			Comment
			Completed	On schedule	Behind Schedule
Municipal Evacuation Plan	To ensure the planning process for the Municipal Evacuation Plan considers the needs of persons with disabilities in an emergency.	Plan for services to meet the needs of persons with disabilities.		P		The Evacuation Plan identifies the need to provide emergency means of transportation, i.e. Para-Transpo adapted transportation for people with special needs/disabilities. Working with Emergency Social Services, accessible Emergency Reception and Lodging Centres (ERLCs) will be selected and where possible the necessary supports /considerations provided to address special needs/disabled, e.g. securing assistive devices and permitting service animals in ERLCs. Additional special needs that may arise will be addressed via established linkages with Ottawa Public Health, Ottawa Paramedic Service and other external agencies as required. Corporate Accessibility Specialist assigned to Evacuation Project Team

Department:	Community and Protective Services	Branch:	Ottawa Public Library
Project/ Operational Title	Goals	Description	Status			Comment
			Completed	On schedule	Behind Schedule
VISUNET	To provide improved access to print materials for individuals who are have vision loss, physical disabilities, and/or learning disabilities.	To provide DAISY readers and accessible collection enhancements through a partnership between the Ottawa Public Library and the Canadian National Institute for the Blind.	P			Annual VISUNET membership of $5 500 funded by Friends of OPL. Purchased 20 DAISY readers.
South Central Library	To open a new accessible facility.	City construction	P			Opened June 2006
Adapative Information Technology Improvements	To increase accessibility of public computer terminals in libraries.	To install adaptive technology including, JAWS, Kurzweil, readers, Dragon Speak Naturally, large print keyboards and scanners		P		IT has approved project to install JAWS, readers at 7 branches. Purchase was made possible through funding by the Crabtree Foundation and branch funds.

Department:	Community and Protective Services	Branch:	Parks and Recreation
Project/ Operational Title	Goals	Description	Status			Comment
			Completed	On schedule	Behind Schedule
Accessibility Equipment, Devices	To improve equipment, and adaptive devices to support the participation of special needs clients in recreation, licensed child care programs	Include in standing offer to equip City-operated fitness studios, requirement for accessible, adaptive equipment.		P		Nu Step purchased and installed at Orleans Recreation Complex thanks to Orleans Parks and Recreation Association. Nu Step purchased for Walter Baker Sports Complex. Multi-year
		Pursue funding opportunities to expand existing inventory of adaptive, specialized equipment.
		Audit functionality, assess need, and repair/ replace /purchase pool lifts

Department:	Community and Protective Services	Branch:	Parks and Recreation
Project/ Operational Title	Goals	Description	Status			Comment
			Completed	On schedule	Behind Schedule
Program Development	To work with partners to address program and service gaps.	Explore expansion of Shared Care program to support integration of special needs clients into Branch programs		P		A number of new programs introduced to respond to identified needs: French language, autism, youth leadership. (Some programs did not run due to limited registration.) Piloted enhanced support to special needs children integrating into City summer camps and requiring one to one support. (Final report pending.) Launch of Advisory Committee for City Therapeutic Day programs for adults with developmental disabilities.
		Expand therapeutic recreation and specialized programs as funding/capacity permits to address unique or more complex needs of special needs clients
		Continue to expand French language programs for special needs clients
		Seek to expand programming /supports to rural special needs clients
		Work with Community partners

Department:	Community and Protective Services	Branch:	Parks and Recreation
Project/ Operational Title	Goals	Description	Status			Comment
			Completed	On schedule	Behind Schedule
Training	To continue roll-out of “Moving to Inclusion” training to front-line staff	Deliver training for summer and post-fall hiring.	P			“Moving to Inclusion” training offered to Branch front-line staff and community partners.
Physical Activity	To provide affordable access to fitness facilities	Suggestion of off peak or discounted membership forwarded to Branch membership review committee			P	Project deferred pending direction from Council, Access to Recreation reports.
		Fee assistance also under review
Orleans Recreation Complex	To address the concerns about safety of special needs clients traveling from handicapped parking to main entrance.	Explore improved drop off/turnaround at front of building, main entrance.		P		In progress; components complete.
Park Programs	To address access to and from wading pool facilities (2 – 3 sites)	Identify issues, improve access to and from up to 3 accessible wading pool/splash pad sites frequented by special needs clients.			P	Wading Pool Re-development Strategy deferred due to competing priorities/staff turnover.

Department:	Corporate Services	Branch:	City Clerk’s Office
Project/ Operational Title	Goals	Description	Status			Comment
			Completed	On schedule	Behind Schedule
Multiple Formats Policy	To improve the Multiple Format Policy	Working with the City’s Accessibility Specialist, the City Clerk’s Branch will re-draft the Multiple Formats policy – if required – based on the Accessibility Specialist’s consultations with the City’s targeted residents.		P
Council Indices	To ensure residents are aware of what items are being considered by Council.	Release all Council and Committee Agenda indices in HTML, Accessible Adobe and up-loaded onto City’s TTY line.	P
Council Orientation	Brief Councillors on the City’s Accessibility Plan, the Ontarians with Disabilities Act and the Accessibility for Ontarians with Disabilities Act as it applies to Municipalities.	Incorporate information into the Councillor’s orientation sessions held with all Councillors in the new Term of Council.		P

Department:	Corporate Services	Branch:	City Clerk’s Office
Project/ Operational Title	Goals	Description	Status			Comment
			Completed	On schedule	Behind Schedule
Elections – Voting for Visually Impaired Residents	To ensure all residents with vision loss are able to vote independently.	Incorporate Braille listing of candidate, Large Print Voting Cards and a Voting Card Template to allow visually challenged residents their right to vote independently. In addition, upon request, a visually impaired resident will be given a cell phone – with a direct link to Election’s staff, who will verbally guide the resident through casting his /her ballot.	P

Department:	Corporate Services	Branch:	Client Services & Public Information
Project/ Operational Title	Goals	Description	Status			Comment
			Completed	On schedule	Behind Schedule
TTY	To improve TTY services.	Address issues highlighted in 2005 audit of services to residents with hearing loss.	P			Consolidated TTY’s to a centralized location.
						Suitable alternate systems being explored within Information Services project.
Sensitivity training for staff	To increase sensitivity of staff regarding disability related issues.	Provide educational sensitivity training.		P		Corporate Training Needs Identification - Disability & Inclusion project was carried out to determine the most effective approach. Project recommendations proposed as 2007 initiatives. Multi- year

Department:	Corporate Services	Branch:	Employee Services
Project/ Operational Title	Goals	Description	Status			Comment
			Completed	On schedule	Behind Schedule
Equity and Diversity Survey	To achieve a City of Ottawa workforce that is representative of the community it serves.	Determine if the City’s workforce is representative of persons with disabilities through an Equity and Diversity survey, implemented in consultation with AAC and EDAC, for provincially regulated City employees.		P		Equity and Diversity Survey initiated in 2006 and will continue in 2007.
Employment Equity Plan for federally regulated employees	To achieve equitable representation of the designated groups including persons with disabilities, within the City of Ottawa’s federally regulated workforce.	To eliminate employment barriers by implementing the Employment Equity Plan for federally regulated employees (approved in 2005) in consultation with management		P		Multi-year

Department:	Corporate Services	Branch:	Employee Services
Project/ Operational Title	Goals	Description	Status			Comment
			Completed	On schedule	Behind Schedule
Human Rights Training	To provide City employees with a better understanding of what constitutes harassment and discrimination and how to prevent it.	Continue to deliver Respectful Workplace training program to all City employees		P		Multi-year
Diversity Training	To enable management and employees to effectively manage and value a diverse workforce	Developed and delivered two pilot training programs, one for management and one for employees.		P		Training will be delivered in 2007, beginning with management. Multi-year
Outreach Recruitment	To increase the number of job applications from the designated groups including persons with disabilities for a career.	Place radio advertisements and career ads in community newspapers representing the diversity groups, develop job posters and bookmarks featuring employees from the designated groups and attend career fairs.		P		Multi-year

Department:	Corporate Services	Branch:	Real Property and Asset Management
Project/ Operational Title	Goals	Description	Status			Comment
			Completed	On schedule	Behind Schedule
Barrier Identification	To collect information on barriers in City buildings in order to plan for barrier removal work as part of AODA obligations.	To retain services of professional external firms to conduct accessibility audits.	P			20 audits completed
		To validate previous audit data in keeping with new guidelines adopted by the City.	P			Canadian Standards Association & Ontario Building Code analysis completed
						Barrier inventory maintained
Barrier removal	To remove barriers in City buildings as part of City’s response to AODA.	Continue to apply its “barrier specific” approach and complete advanced design on complex retrofit projects to remove approximately 2,000 barriers	P			Pre-design and installation of Nepean Sportsplex lift.
						1,100 barriers were removed – projects included washroom retrofits, elevator installation, door handles, ramps, door openers, etc. The total number of barriers removed was lower due cost factors.

Department:	Corporate Services	Branch:	Real Property and Asset Management
Project/ Operational Title	Goals	Description	Status			Comment
			Completed	On schedule	Behind Schedule
Budgeting and Resourcing	To have in place the required human and financial resources needed to perform barrier identification and removal in City buildings.	To complete conversions of contract position and data entry clerk.	P			Input to Long Range Financial Plan 3. Acquired Project Management Services.
		To recommend adjustments to Long Range Financial Plan 3.
		To acquire project management resources where needed.
Policy Development	To establish clear guidelines to manage the barrier identification and removal work performed by RPAM.	To establish a building accessibility policy document for Accessibility Advisory Committee review and approval.	P			Draft Policy was presented to Accessibility Advisory Committee in Oct 06.
						Contract to review Ontario Building Code and Canadian Standards Association guidelines regarding minimum accessibility targets.

Department:	Corporate Services	Branch:	Real Property and Asset Management
Project/ Operational Title	Goals	Description	Status			Comment
			Completed	On schedule	Behind Schedule
Accessibility Inventory Officer	To have in place the required human resources needed to perform barrier identification and removal in City buildings.	Convert the Accessibility Inventory Officer to permanent full-time status.	P
		Through the work of its Accessibility Inventory Officer, RPAM will rate the performance of municipal buildings in meeting accessibility guidelines and update its comprehensive database on accessibility barriers.
Data Entry Clerk (Part-time)	To have in place the required human resources needed to perform barrier identification and removal in City buildings.	Convert the Data Entry Clerk to continuous part-time.	P

Department:	Ottawa Police Service	Branch:	Community Development, Executive Services
Project/ Operational Title	Goals	Description	Status			Comment
			Completed	On schedule	Behind Schedule
Accessibility Audits	To improve accessibility of police facilities.	Identify relevant issues through the use of access/accessibility audits of Ottawa Police facilities and implement recommendations.			P	Comprehensive audits were carried out in 2005. Due to large operational construction projects in 2006, the development of an implementation plan was rescheduled to 2007.
Organizational Framework for Accessibility	To improve delivery of police services to groups that are marginalized because of accessibility issues.	Research and development of an organizational framework for accessibility following 2005 partnership work with the Canadian Association of Independent Living Centres on a national symposium “National Safety Symposium: Crime Prevention and Independent Living.” The police service is utilizing the final report findings from the symposium as well as other resources to draft a comprehensive framework.			P	Internal and external consultations are planned for early 2007 and will be followed by an implementation schedule. Multi year

Department:	Ottawa Police Service	Branch:	Community Development, Executive Services
Project/ Operational Title	Goals	Description	Status			Comment
			Completed	On schedule	Behind Schedule
Accessibility Planning	To Participate in Corporate Interdepartmental Accessibility Steering Committee Meetings	Membership and participation at 2006 City of Ottawa Accessibility Steering Committee meetings and activities.	P
Community Partnerships	To build relationships in the community of persons with disabilities	Corporate support and participation for the United Nations International Day of Disabled Persons; Special Olympics and REACH;	P
		Continued partnership with Alzheimer Society and Dementia Assistance Committee to ensure coordinated city-wide multi-service approach to missing persons.	P
		Participation at various accessibility awareness workshops/initiatives.	P

Department:	Public Works and Services	Branch:	Fleet Services
Project/ Operational Title	Goals	Description	Status			Comment
			Completed	On schedule	Behind Schedule
Conventional Accessible Transit	To achieve 100% low floor buses in transit fleet by the year 2014.	Procure low floor buses with retractable ramp, no steps and wheelchair accessible seating compartments, easy access features such as grab bars, easy to reach stop request buttons.		P		100 new low floor buses were added to the public transit fleet, making the total fleet 64% accessible with low floor access.

Department:	Public Works and Services	Branch:	Infrastructure Services
Project/ Operational Title	Goals	Description	Status			Comment
			Completed	On schedule	Behind Schedule
Road and Sidewalk Construction	Enhanced capacity of residents and visitors to move around the City of Ottawa.	Develop design guidelines for road and sidewalk construction.	P			In order to define development requirements and gap requirements, a review of existing typical resource material and a Value Engineering brainstorming session has been completed.
			P			Road and sidewalk construction standards have been developed and will be implemented as per accessibility legislation and guidelines.
						Multi-year, inter-departmental initiative.

Department:	Public Works and Services	Branch:	Traffic and Parking Operations
Project/ Operational Title	Goals	Description	Status			Comment
			Completed	On schedule	Behind Schedule
Audible Pedestrian Signals	Enhanced capacity of residents and visitors to move around the City of Ottawa.	Increase percentage of intersections with APS from 18 to 27% (by 2010) in consultation with the Accessibility Advisory Committee		P		Installation of 26 Audible Pedestrian Signals through new, rebuilt and/or additions to existing traffic control signals.
						Multi-year
Pedestrian Plan	Enhanced capacity of residents and visitors to move around the City of Ottawa.	Develop a comprehensive pedestrian plan, to promote walking and transit use.		P		Evaluation and Recommendations for short and long term goals to address deficiencies.
				P		Identification of programs, improvements and required enhancements to improve accessibility for pedestrians. Multi-year

Department:	Public Works and Services	Branch:	Traffic and Parking Operations
Project/ Operational Title	Goals	Description	Status			Comment
			Completed	On schedule	Behind Schedule
Parking By-Law	Enhanced capacity of residents and visitors to move around the City of Ottawa.	Amend City by-laws to facilitate parking for persons with disabilities.		P		Developing a database of recommended amendments and establishing a technical advisory committee which will include representatives from Planning & Growth management and By-law Services to develop amended provisions within the traffic and parking by-law - Due Apr 2007 Multi- year

Department:	Public Works and Services	Branch:	Transit Services
Project/ Operational Title	Goals	Description	Status			Comment
			Completed	On schedule	Behind Schedule
Transit Stations and Bus Shelters	Enhanced capacity of residents and visitors to move around the City of Ottawa.	Improve accessibility of transit stations by following Canadian Standards Association guidelines.	P			No outstanding requests regarding curbs, thresholds.
		Identify and remove barriers.			P	Elevator replacement behind schedule – 2007 budget pressure.
			P			Low-rise counter installed at Rideau Centre.
				P		Platform Edge Warning Devices installed at Lycee Claudel and Smyth stations.
				P		Colour contrasting strips or tactile edging added to elevator openings.
				P		Yellow strips maintained to top and sides of escalator tread edges.

	Department:	Public Works and Services	Branch:	Transit Services
	Project/ Operational Title	Goals	Description	Status				Comment
				Completed		On schedule	Behind Schedule
					P			Review operations to conform to CSA standards.
					P			Advance / Approach station ID signs.
					P			Tactile and high contrast supplementary route information at bus stops.
					P			Location and content review of internal station signage.
					P			50 bus stop shelters were made accessible.
Public phones and emergency call boxes		Enhanced capacity of residents and visitors to move around the City of Ottawa.	Improve accessibility of Transit Station public telephones for persons with hearing, visual and mobility disabilities.		P			Emergency call boxes installed as per life cycle replacement program.
					P			Directional signage to public telephones is under review.
Rapid transit stations and O-Train stations		Enhanced capacity of residents and visitors to move around the City of Ottawa.	Use Transit way Accessibility Guidelines, incorporating Canadian Standards Association and Ontario Building Code standards in design of Light Rail expansion.		P			Design of future light rail expansion will incorporate accessibility guidelines.

Department:	Public Works and Services	Branch:	Transit Services
Project/ Operational Title	Goals	Description	Status			Comment
			Completed	On schedule	Behind Schedule
Community Pass	Enhanced capacity of residents and visitors to move around the City of Ottawa.	Develop, implement and evaluate a reduced fare program.	P			Community Pass pilot project (reduced Fare program) was developed implemented and promoted. 4300 individuals purchased passes in the first 7 months. (March – September) Program was evaluated.
Travel Training	Enhanced capacity of residents and visitors to move around the City of Ottawa.	Travel training program with marketing and educational sessions.		P		500 individuals will participate in travel training in 2006-2007.
						Presentation made to Provincial Recreational Therapists Conference
						Program promoted through schools, hospitals, etc.
Customer Service	Enhanced capacity of residents and visitors to move around the City of Ottawa.	To improve services for customers with disabilities.	P			Web access provided for applications for Attendant / Priority Seating cards.
						Procedure developed to assist customers when there is an elevator out of service.

Department:	Public Works and Services	Branch:	Transit Services
Project/ Operational Title	Goals	Description	Status			Comment
			Completed	On schedule	Behind Schedule
Training	Enhanced capacity of residents and visitors to move around the City of Ottawa.	Promote sensitivity and knowledge of accessibility issues through expanded diversity training and visitation program, new procedures, and continuation of accessibility programs and projects.		P		Continuation of “Lets Talk ' operator group.
			P			Services included within Directory of Ottawa Community Services
			P			Services included within Directory of Ottawa Community Services
			P			Procedure was developed for medical emergencies involving service animals or mobility devises.
				P		Skill Form Training Package (disability awareness) purchased and will be delivered in 2007

ATTACHMENT 2

2007 CITY OF OTTAWA MUNICIPAL ACCESSIBILITY PLAN

2007 INITIATIVES FOR:

COMMUNITY AND PROTECTIVE SERVICES

CORPORATE SERVICES

OTTAWA POLICE SERVICE

PLANNING TRANSIT AND THE ENVIRONMENT

PUBLIC WORKS AND SERVICES

Department:	Community and Protective Services	Branch:	By-Law
Project /Operational Title	Goal	Description /Strategy	Time Frame	Funding
Accessible Taxicabs	Provide adequate level 1 access to on demand taxicab service to persons with disabilities.	A harmonized Taxi By-Law came into effect January 1, 2006. This by-law will result in 160 new accessible taxicab plates issued between 2006 and 2009.	2006-2009	Covered in existing resources
Accessible Taxicab Drivers’ Course	Ensure a positive disability related knowledge base for Taxicab drivers.	Effective September 1, 2006, all new taxicab drivers in the City of Ottawa must successfully complete the Accessible Taxicab Drivers' Course in addition to the Basic Taxicab Drivers' Course. The Accessible course is one week in duration and contains modules covering such topics as Human Rights, Disability Awareness and Passenger Safety as well as hands-on instruction on the proper loading and loading of wheelchairs or other assist devices.	Ongoing	Covered in existing resources

Department:	Community and Protective Services	Branch:	Cultural Services & Community Funding
Project /Operational Title	Goal	Description /Strategy	Time Frame	Funding
Access to Culture	Increase opportunities for individuals with special needs to participate in cultural activities.	To review findings of RPAM accessibility audits of cultural facilities. To identify and coordinate solutions to the removal of physical access barriers to city cultural facilities. To review city-operated cultural services and develop work-plan and strategies to increase opportunities for access. To develop knowledge, awareness, and specific skill training to employees to improve services to individuals with special needs.	2007 - 2010 2007-2008 2007-2008	Covered in existing resources
Access to Basics	Increase opportunities for individuals with special needs to access health, recreation and social services.	Ensure accessibility lens is used while developing Community Project Funding priorities, communication plan and assessing applications. With Renewable Funding agencies, develop a long-term plan to ensure increased accessibility.	2007 2007-2010	Covered in existing resources

Department:	Community and Protective Services	Branch:	Housing
Project /Operational Title	Goal	Description /Strategy	Time Frame	Funding
Access to Housing	Increase the number of affordable and accessible, affordable housing units. “Fully accessible” conforms to Canadian Standards Association guidelines “Visitable” includes elements of universal design related to entry and main level accommodation.	Build 139 new affordable units: -10 fully accessible units (7%) -89 visitable units (64%) o Quex Property Corporation (30 units, 4 accessible, 30 visitable) o McLean Cooperative Homes (63 units, 3 accessible 49 visitable) o Gloucester Non-profit Housing Corporation (36 units, 3 accessible) o Multifaith Housing Initiative (10 visitable units)	2007	Covered in existing resources under the Action Ottawa Program (904115 Quex Property; 904116 Multifaith Housing; 904117 Gloucester Non-Profit Housing; 904118 McLean Cooperative Homes)
		Secure contracts to build 176 new units. A call for proposals is expected in early 2007 with completion expected in 2009-2010. · At least 9 of which will be fully accessible units (minimum 5%) A significant portion will be visitable, the exact number to be determined.	2007	Covered in existing resources
		Obtain Council approval for new housing projects based on affordable housing funding from senior levels of government.	Ongoing	Covered in existing resources

Department:	Community and Protective Services	Branch:	Housing
Project /Operational Title	Goal	Description /Strategy	Time Frame	Funding
Shelter Staff Training	Improve knowledge and sensitivity of shelter staff regarding accessibility.	Identify, develop and implement accessibility related knowledge and sensitivity training for shelter staff in consultation with Corporate Accessibility Specialist.	2007-2008	Covered in existing resources
Shelter upgrades	Improve Accessibility of City of Ottawa shelters	Work with Real Property Asset Management to remove barriers at shelters identified in their audit of these facilities.	Ongoing

Department:	Community and Protective Services	Branch:	Office of Emergency Management
Project /Operational Title	Goal	Description /Strategy	Time Frame	Funding
Alert Notification System Project	To ensure the planning process for the Alert Notification System Project considers the needs of persons with disabilities in an emergency.	Identify the various services and means to communicate information to persons with disabilities in an emergency.	2007 to 2008	$150,000 Captured as part of OEM Capital Budget Request.

Department:	Community and Protective Services	Branch:	Ottawa Public Library
Project /Operational Title	Goal	Description /Strategy	Time Frame	Funding
Assistive Technology Implementation	Enhanced accessibility of public internet sites, through provision of adaptive technology.	Proposal approved by Information Technology Services; Funding in place for initial sites; Researching technology for workstations.	Ongoing	Covered in existing resources
Accessible workstations	Enhanced accessibility of public internet site, through provision of adaptable workstations.	Continued use of Community Access Program (CAP) funding for the purchase of adaptable computer chairs and desks for multiple branches in 07.	Ongoing	Program pending receipt of future funding from Community Access Program (CAP), Industry Canada.
Main Branch Accessibility	To enhance accessibility to Ottawa Public Library’s main branch.	Review the findings of Real Property Asset Management accessibility audit of Main Branch.	2007	Covered in existing resources
Getting to Know the Library	Publication of the manual in signed video format for the use of adult deaf literacy & ESL learners	Develop a work plan to make the manual accessible to the deaf community, including costing and production in partnership with the Ottawa Deaf Centre Literacy Program.	2007-2008	Covered in existing resources

Department:	Community and Protective Services	Branch:	Parks and Recreation
Project /Operational Title	Goal	Description /Strategy	Time Frame	Funding
Post Stroke Program Evaluation	To confirm effectiveness of two different post stroke programs offered by the City of Ottawa at supporting the successful re-integration of stroke survivors into the community.	Engagement of independent program evaluator to evaluate Post Stroke Program (Plant Recreation Complex) and Acquired Brain Injury (ABI) Program (Orleans Recreation Complex). Study Steering Committee composed of representatives from City of Ottawa, Ottawa Hospital, Community Reintegration Work Group.	Sept. 06-Mar. ‘07	Associated costs covered by a $25,000 grant from the Provincial Ministry of Health and Long Term Care.
Expansion Integration Supports	To increase integration budget to enhance integration supports on a year round basis and to various ages (preschool, child, youth, adults, seniors).	To explore external funding sources to support hiring, training of staff to be assigned to support inclusion of special needs clients in Branch programs through Branch’s Shared Care Program.	March 2007	Covered in existing resources
Program Development – Special Needs – Therapeutic Recreation	To develop and offer programs for various special needs populations to respond to community gaps.	Programs to be developed: · Summer Success – two weeks, Walter Baker Sports Centre · Other areas for program development to be confirmed based on seasonal evaluations/feedback, client consultations	Ongoing	Covered in existing resources

Department:	Community and Protective Services	Branch:	Parks and Recreation
Project /Operational Title	Goal	Description /Strategy	Time Frame	Funding
Accessibility Equipment, Devices	To improve availability of accessible equipment, devices to support successful inclusion of special needs participants in Branch programs.	· Audit, identify requirements, procure funding, repair, replace pool lifts (i.e.: Orleans Recreation Complex, others). · Continue to expand inventory of accessible fitness equipment in City fitness studios. · Purchase of adaptive sport, play equipment to promote physical activity of special needs children/youth participating in Branch programs.	Ongoing	Covered in existing resources
Program Development – Specialized Programs – Physical Activity	To develop standards, harmonize, decentralize various ‘specialized’ programs.	-Programs to be addressed: · Fibromyalgia · Heart Health · Infant Development Program – partnership with OCTC, Andrew Fleck, CISS · Low intensity programming. -Identification of existing programs catering to needs of specific target audiences. -Development of resource guides to promote existing programs to specific target audiences. -Delivery of workshops for City of Ottawa Fitness Leaders to effectively deliver appropriate physical activity programs for persons with heart disease.	Ongoing	Covered in existing resources

Department:	Community and Protective Services	Branch:	Parks and Recreation
Project /Operational Title	Goal	Description /Strategy	Time Frame	Funding
Accessible Parks	To develop accessible play structures, park amenities	· Consult with special needs clients, families, agencies. · Incorporate accessible play features into structures that have attained the end of their lifecycle at the time of re-development. · Design accessible components into new park facilities, structures.	Ongoing	Covered in existing resources
Improved accessibility to City beaches	To develop operational solution to arrange for set-up/take-down of Beachrings product.	· Investigate need, capacity of City-wide allocations to accept bookings. · Verify skill set required to install/take down product. · Limited storage solutions; capacity right now only at Mooney’s Bay. · Confirm roles/responsibilities, financial implications. · Communication strategy, training, etc.	Q2 2007	Covered in existing resources
Training	To develop knowledge, awareness, and specific skill training to employees to improve services to special needs clients.	· Share results of Corporate Training Needs Assessment. · Develop implementation plan in response to Corporate Training Needs Assessment. · Continued development, roll-out of Moving to Inclusion (MTI) training.	Q4 2007	Covered in existing resources

Department:	Community and Protective Services	Branch:	Parks and Recreation
Project /Operational Title	Goal	Description /Strategy	Time Frame	Funding
Improved accessibility to City recreational facilities	To identify and coordinate solutions to the removal of physical access barriers to City recreational facilities. Specific issues: · Jack Purcell – Accessible Pool Washroom (Plan exists; funding required.) · Walter Baker Sports Centre – egress from second floor during emergency · Carp Memorial Hall – exterior ramp, washrooms (Parks and Recreation confirming Centre usage, programming, alternative program sites, heritage status) · Canterbury Arena Stands	· Identification of issue · Technical audit (if required) · Solutions · Funding	Ongoing	Existing resources and seeking external grants

Department:	Community and Protective Services	Branch:	Parks and Recreation
Project /Operational Title	Goal	Description /Strategy	Time Frame	Funding
Intake/ Registration	To explore development of interactive, online, enrolment form which parents/families can identify special needs of their children they want to register in a program, request an assessment.	Research capacity to implement as part of Parks and Recreation website re-development, improvements.	Q4 2007	Covered in existing resources
Activity Guide – Explore Multiple Formats	To explore demand to produce Activity Guide (or sections thereof) in alternate formats.	Consultation with various agencies representing visually impaired clients regarding interest, preferred formats. Research suppliers, obtain cost estimates.	Q3 ‘07	Covered in existing resources
Transportation – Summer Camps – Out-trips	To ensure special needs children participating in City camps have adequate transportation to/from specific out-trip destinations.	· Solicit Branch staff for specific instances of concern. · Revise standing offer – buses.	Q2‘07	Covered in existing resources
Establish and Maintain Regular Dialogue with Special Needs Population	To ensure there is a continuous, regular dialogue between Parks and Recreation staff, community partners and residents with disabilities to prioritize and monitor progress to improve accessibility and inclusiveness of programs and facilities.	· Establishment, maintenance of special needs advisory committees (i.e.: Developmental Services Advisory Committee).	Q1 ‘07	Covered in existing resources

Department:	Corporate Services	Branch:	City Clerk’s
Project /Operational Title	Goal	Description /Strategy	Time Frame	Funding
Multiple Formats Policy	Continually promote the City’s Multiple Formats Policy. Improve the Multiple Format Policy	In 2007 the City Clerk’s Branch will communicate with all staff (City Briefs and/or Manager’s Bulletin) about the necessity to ensure compliance with the City’s current Multiple Formats Policy. Working with the City’s Accessibility Specialist, the City Clerk’s Branch will re-draft the Multiple Formats policy – if required – based on the Accessibility Specialist’s consultations with the City’s targeted residents.	April 2007 – Dec 2007 Jan – Dec. 31, 2007	Covered in existing resources
Council Indices	Ensure residents are aware of what items are being considered by Council.	Release all Council and Committee Agenda indices in HTML, Accessible Adobe and up-loaded onto City’s TTY line.	On-going	Covered in existing resources
Council Orientation	Brief Councillors on the City’s Accessibility Plan, the Ontarians with Disabilities Act and the Accessibility for Ontarians with Disabilities Act as it applies to Municipalities.	Incorporate information into the Councillor’s orientation sessions – held with all Councillors in the new Term of Council.	December 2006 – February 2007	Covered in existing resources
Interpretation at Advisory Committee Meetings	Ensure our hearing impaired Advisory Committee Members are able to fully participate in committee discussions.	Hire a computer interpretation company to provide written summaries of verbal discussions onto overhead screens at the City’s Accessibility Advisory Committee Meetings.	January 2007 –onward	Covered in existing resources

Department:	Corporate Services	Branch:	City Clerk’s
Project /Operational Title	Goal	Description /Strategy	Time Frame	Funding
CART "Real-Time-Captioning"	Investigate means of providing simultaneous captioning of committee presentations.	Council & Committee Services will participate in a two-month pilot/trial of captioning equipment, which is a cross between typing/voice and shortcuts to input what is said onto an overhead screen for those members and/or residents attending a meeting who may be deaf and do not read Braille.	January 2007 – June 2007	Covered in existing resources
Elections – Voting for Visually Impaired Residents	To ensure all visually challenged residents are able to vote independently.	Incorporate Braille Listing of Candidates, Large Print Voting Cards and a Voting Card Template to allow visually challenged residents their right to vote independently. In addition, upon request, a visually impaired resident will be given a cell phone – with a direct link to Election’s staff, who will verbally guide the resident through casting his /her ballot. Branch is also investigating touch-screen voting technology, which uses headphones and a numeric keypad for casting one’s vote.	On going – with focus in year three of a term. (i.e. next election is 2010 – election planning will be heightened in 2010 for the 2011 – 2015 Term.	Covered in existing resources
Audio Listening Devices	Investigate feasibility and need to provide portable listening equipment in all/some of the City’s public meeting rooms, which can be available to the public when rooms are booked for events.	Staff will work with RPAM to investigate technical requirements, financial costs, etc. (issues to be worked out such as whether basic microphones must be available in the room; not all rooms are equipped with microphones and therefore implementation of this suggestion might also require policy decision; does RPAM support initiative/is it willing to provide funds, etc?).	January 1 – 2007 – December 31, 2007	Covered in existing resources

Department:	Corporate Services	Branch:	Client Services & Public Information
Project /Operational Title	Goal	Description /Strategy	Time Frame	Funding
AODA Compliance	Prepare for compliance with AODA standards.	Maintain awareness of AODA standards as developed, provide relevant departments with impact analysis. Lead corporate response to AODA consultations on Standards.	On-going 2007 -2010	100 k one-time 2007 100 k one-time 2008 100 k one-time 2009 100 k one-time 2010
	To increase staff knowledge and awareness of disability related issues, accommodations and legislated requirements (AODA Customer Service Standards).	Develop a self-contained, training component/module adaptable to existing and newly developed training opportunities. FRONT LINE STAFF – Customer Service Incorporate training module into orientation, cyclical and one time training programs throughout City Departments. MANAGERS – Legislated Compliance Develop and incorporate AODA training - implications & obligations (partnership with Equity & Diversity. DIRECTORS – Accessibility Planning Develop an Accessibility Lens for use in policy and departmental planning processes. Provide tool resource - orientation training. ALL STAFF & COUNCIL – Tools/Resources Equip staff with accessibility resources and tools via dedicated page on Intranet.	2007 2008 - 2010 2009-10 2007-08 2009 2007–08

Department:	Corporate Services	Branch:	Client Services & Public Information
Project /Operational Title	Goal	Description /Strategy	Time Frame	Funding
AODA Compliance (continued)	To improve City communication systems for people who are deaf, deafened or hard of hearing. (AODA Information and Communications Standards)	Support the review and initial piloting of TTY-compatible, text based communication systems. Test chosen system(s) in 3-1-1 service. Evaluate pilot project of the text based TTY systems. Implement recommendations for other roll out areas.	2007-08 2008 2009 2010
	To promote accessibility of web based information services. (AODA Customer Service and Information and Communications Standards)	In partnership with ITS and other stakeholders, assess current levels of accessibility within web site(s) and web services, define expectations and legal obligations, determine requirements of compliance with W3C levels 2 and 3 of accessibility standards. Compliance with enhanced WEB accessibility standards	2007-2008 2008-2010

Department:	Corporate Services	Branch:	Client Services & Public Information
Project /Operational Title	Goal	Description /Strategy	Time Frame	Funding
Corporate Support	Support operating Departments in barrier removal and provision of accommodations.	Provide subject matter expertise on identification and removal of barriers. Provide subject matter expertise on disability related accommodations to ensure delivery of accessible services. Provide expertise and guidance to City Clerk’s Office in their review and re-draft of the Multiple Formats policy, (integrating community input, technical solutions and AODA compliance) to ensure policy meets current needs and expectations.	On-going On-going 2007	Covered in existing resources
Community Collaboration	Work collaboratively with the community of persons with disabilities.	Gather community input and expertise through roundtables, corporate citizen feedback channels, and regular communications with the AAC and community agencies. Support an AAC-ASC co-hosted Public Forum on Accessibility.	On-going 2007	Covered in existing resources

Department:	Corporate Services	Branch:	Employee Services
Project /Operational Title	Goal	Description /Strategy	Time Frame	Funding
Equity and Diversity Survey	To determine if the City’s workforce is representative of the community it serves. The survey supports the Equity and Diversity Policy.	-Continue to implement the pilot of the 2^nd survey that is being carried out anonymously in two branches. -Evaluate results of survey, and, if a high response rate is achieved, launch the survey for remainder of provincially regulated employees.	Complete pilot in Q1 2007	Covered in existing resources
Employment Equity Initiatives Plan	To promote employment opportunities for the designated groups including persons with disabilities.	The plan focuses on four key areas – recruitment and selection, training and development, organizational support and management accountability.	Continue the implementation of the plan that was initiated in Q3 2006.	Covered in existing resources
Diversity Training	To develop a series of workshops for specific audiences to enable staff to effectively manage and value a diverse workforce.	Following completion of two pilot programs, training will be delivered to all staff, beginning with management. Human Rights and Employment Equity staff will be trained to deliver the program to employees.	Training will begin in 2007.	Covered in existing resources
Human Rights Training	To provide City employees with a better understanding of workplace harassment and discrimination and how to prevent it.	Continue to deliver the Respectful Workplace Training Program through the Learning Centre.	On-going	Covered in existing resources

Department:	Corporate Services	Branch:	Real Property Asset Management
Project /Operational Title	Goal	Description /Strategy	Time Frame	Funding
Auditing	To audit 50 – 75 facilities.	Using a combination of staff and external consultants, audit city owned buildings.	2007	CAM Budget $1 million: Building Accessibility Program
Barrier Removal	To remove barriers in City buildings as part of City’s response to AODA	To complete advanced design on complex retrofit projects Remove approximately 1,300 barriers	2007
Accessibility Design Guidelines	To start using the City of Ottawa Accessibility Design Guidelines.	The document is currently in draft and will be circulated to the AAC and other city departments in late 2006.	February 2007	Covered in existing resources
Prioritization Tool	Develop a list of minimum features (depending on building type) that need exist in order for the building to be considered accessible.	Working with a local consulting firm and using the accessibility design guidelines, establish which elements of the guidelines are a must in order for a building to be accessible. A list/prioritization tool for an indoor pool and a community centre will be developed.	March 2007	Covered in existing resources
Student Partnership	Work with a local post-secondary school to educate future designers on the importance of Universal Design.	Work with architecture students and have them audit city buildings and then have them submit design drawings to remove the barriers.	2007	Covered in existing resources

Department:	Ottawa Police Service	Branch:	Community Development, Executive Services
Project /Operational Title	Goal	Description /Strategy	Time Frame	Funding
Ottawa Police Service Organizational Framework for Accessibility	To develop a long term accessibility strategy and implementation schedule.	Long-term organizational framework and implementation schedule to meet City of Ottawa Municipal Accessibility Plan and Ontarians with Disabilities Act.	Jan-March 2007: Review and approval by internal and external partners and stakeholders April-June 2007: Ottawa Police Services Board Approval: July-Sept 2007: implementation schedule	Covered in existing resources

Department:	Ottawa Police Service	Branch:	Community Development, Executive Services
Project /Operational Title	Goal	Description /Strategy	Time Frame	Funding
Implementation of Recommendations from Accessibility Audits of Police Facilities	To improve accessibility to police facilities.	Development of an implementation schedule of 2005 accessibility audit recommendations conducted of police facilities by City RPAM in partnership with Ottawa Police Facility Services.	Implementation plan to begin in 2007.	Funding for the implementation of audit recommendations will be identified in the Ottawa Police Capital Budget submission (pending approval by Ottawa Police Executive Services, Ottawa Police Services Board, and City Council)
Alternate format options for police publications	To improve accessibility of publications.	Explore alternate format options for police publications including Braille business cards.	Throughout 2007	Covered in existing resources
Ottawa Police Service Website	To ensure access to on-line Ottawa Police Service information.	Accessibility review of the Ottawa Police Service web site ottawapolice.ca.		Covered in existing resources

Department:	Planning, Transit and the Environment	Branch:	Planning & Infrastructure Approvals Branch
Project /Operational Title	Goal	Description /Strategy	Time Frame	Funding
Understanding Universal Design and Accessibility for Development	To ensure that PIA Branch staff are familiar with AODA in order to promote universal design and accessibility to planners, architects, designers etc.	Provide information seminars for PIA Branch staff on universal design and accessibility and the new requirements of the Accessibility for Ontarians with Disabilities Act (AODA). Staff would then be in a position to respond to questions and promote universal design and accessibility with applicants.	Seminar design - First Quarter 2007 Seminar delivery - Second, Third Quarter 2007	Covered in existing resources

Department:	Planning, Transit and the Environment	Branch:	Transit Services
Project /Operational Title	Goal	Description /Strategy	Time Frame	Funding
Community Pass	Provide low fare transit passes to people with disabilities who have low incomes.	Evaluate Community Pass Pilot Program.	March 06 – July 07.	Annual cost is $1.1M. $0.5M is covered within existing budget. 2007 pressure is $0.6M
		Decide whether or not to formalize Community pass into an on-going program.	July. 2007
		Address eligibility issues of community pass pilot project.
		Review recommendations from Community Pass Pilot Evaluation.
Para-Transpo	Provide parallel transportation services to individuals who are unable to access regular transit services.	Investigate and develop Para-Transpo service improvement options for consideration of the Transportation Committee prior to the 2007 Budget discussions.  This will include options to reduce the number of trip refusals and to make the reservation lines more user friendly.  Implement approved recommendations throughout 2007.	2007	Covered in existing resources
		Implement an Interactive Voice Response System (IVR), which will give Para-Transpo customers the ability to cancel and to find out information on their bookings without having to go through the Para-Transpo reservation or cancellation lines.	2007
		Investigating the feasibility of operating a "taxi-script" pilot project.	2007
		Introduce Mobile Data Terminals (MDT) and Global Positioning System (GPS) in all Para-Transpo vans.	2006-2007

Department:	Planning, Transit and the Environment	Branch:	Transit Services
Project /Operational Title	Goal	Description /Strategy	Time Frame	Funding
Bus service enhancements	Improve quality of transit services for individuals who have vision impairments.	Explore feasibility of linking bus GPS systems into transit stations to provide audible announcements of incoming buses.	Dec 2007	Covered in existing resources
		Distribute new hailing kits, broadening eligibility to persons who would benefit.
		Apply color contrast, tactile striping to bus flag poles on demand
		Identify high priority areas for enhanced snow clearance supporting access by persons who use mobility aids/devices, service animals,
Travel Training	Enhance capacity of individuals with disabilities to access transit system	Continue to provide travel training, expanding program to meet current need		Covered in existing resources
Transit station accessibility	Enhance accessibility of transit stations.	Conduct transit station reviews with RPAM to identify barriers to access.		Covered in existing resources
		Operationalize procedures in case of elevator failure.
Public Awareness	Promote use of transit services for everyone	Continue with messaging in buses (poster displays), and in other transit publications and media.		Covered in existing resources
		In partnership with City of Ottawa Departments and CTV develop segment of mini-series focusing on benefits of accessible transit services.

Department:	Planning, Transit and the Environment	Branch:	Transit Services
Project /Operational Title	Goal	Description /Strategy	Time Frame	Funding
Transit Information	Website services	Accessible format on-line travel planner	Feb 2007	Covered in existing resources
Training	Enhance sensitivity, awareness and knowledge building for operators and contact staff	Provide SkillForm training.		Covered in existing resources
		Insert accessibility training into new operator and cyclical training sessions.
		Continue with “Lets Talk” program with operators

Department:	Public Works & Services	Branch:	Fleet Services
Project /Operational Title	Goal	Description /Strategy	Time Frame	Funding
Make it easier and safer for citizens with disabilities to move about the city by bus, car, foot or wheelchair	Achieve a complete, accessible, low floor transit bus fleet.	Procure low floor, accessible buses as replacements for retiring fleet and to accommodate growth.	Target completion 2014	Covered as part of Transit Services Capital Program.

Department:	Public Works & Services	Branch:	Infrastructure Services
Project /Operational Title	Goal	Description /Strategy	Time Frame	Funding
Road Design Guideline	An accessible electronic framework incorporating all current policy and design guides for City led and developer designed right of way construction projects.	A manageable suite of reference materials through a web based tool much like most 'Help' search engines in software applications that will provide effective and consistent design direction for through a comprehensive list of the most recent design related documents and policy related to road component requirements including accessibility, mobility and pedestrian considerations.	2007-2009	Covered in existing resources
Update of sidewalk design guide for inclusion in road design guideline	The interim design guide was updated in 2006 to reflect changes since adoption in 2003. Dissemination and focused content consultation specific to these updates.	A specific review of sidewalk design guideline changes and construction standard updates will be completed in late 2006 early 2007. This will provide a focus for pedestrian related design standard consultation as a part of the Pedestrian Plan development. This will ensure the consultation builds on previous reviews of standards, accessibility design guideline discussions and issue resolutions with consultation efforts focused in those areas that have potential or capacity to change.	2007-2008	Covered in existing resources
Ongoing annual standard and specification updates	Update and improvement to right of way construction standards to mitigate issues raised and upcoming change requirements.	City right of way construction standards have been developed and implemented over time with recognition and influence of accessibility legislation and guidelines. They are kept in step with these requirements through an update and review process undertaken annually.	March 2007	Covered in existing resources

Department:	Public Works & Services	Branch:	Infrastructure Services
Project /Operational Title	Goal	Description /Strategy	Time Frame	Funding
Right of way Construction Issue Awareness	An issue awareness, review and resolution process for right of way construction.	The current process established between the Corporate accessibility office and Public Works and Services standards and specification section will be solidified and formalized.	December 2007	Covered in existing resources
Delivery of annual renewal and sidewalk ramping programs.	Incorporate latest standards and specification within planned construction, repair and intersection ramping projects.	Use of current standards in City led construction / repair programs and developer emplaced roadway construction.	December 2007	Covered in existing resources

Department:	Public Works & Services	Branch:	Surface Operations
Project /Operational Title	Goal	Description /Strategy	Time Frame	Funding
Snow Windrow Clearance Assistance for Seniors and Persons with Disabilities	Co-ordination support	In partnership with the Senior Citizens Council of Ottawa and the members of the Ottawa Community Support Coalition, the City of Ottawa will provide funding for the co-ordination of the supply and delivery of snow clearing (services similar to the Snow-Go Program subsidized by the former City of Ottawa) to seniors and persons with disabilities.	Annually	$60,000 Program referred to the 2007 budget process for implementation in the 2007/2008 winter season.
Snow Windrow Clearance Assistance for Seniors and Persons with Disabilities	Financial support	In partnership with the Senior Citizens Council of Ottawa and the members of the Ottawa Community Support Coalition, the City of Ottawa will develop a 3-year financial assistance pilot program for eligible seniors and persons with disabilities to assist with snow clearing to be administered through the Snow-Go Program (if approved).	3-year pilot	$60,000 Program referred to the 2007 budget process for implementation in the 2007/2008 winter season.

Department:	Public Works and Services	Branch:	Traffic and Parking Operations
Project /Operational Title	Goal	Description /Strategy	Time Frame	Funding
Audible Pedestrian Signals	Enhanced capacity of residents and visitors to move around the City of Ottawa	Increase percentage of intersections with APS from 18% to 27% in consultation with the Accessibility Advisory Committee (by 2010)	2010	Covered in existing resources
Pedestrian Plan	Enhanced capacity of residents and visitors to move around the City of Ottawa	Continue the development of a comprehensive pedestrian plan to promote walking and transit use.	2006-2007	Covered in existing resources
Parking By-law	Enhanced capacity of residents and visitors to move around the City of Ottawa	Continue efforts to amend City by-laws to facilitate parking for persons with disabilities.	2006-2007	Covered in existing resources
Pedestrian Access - Intersections	Enhanced capacity of residents and visitors to move around the City of Ottawa	Removal of obstructions such as poles and medians from pedestrian crosswalk areas, installation of sidewalk texturing and curb/sidewalk ramping.	Multi-year	Covered in existing resources