4.       PARAMEDIC MEAL PERIOD DAMAGE AWARD

 

octroi de Dommages relativement à la pause déjeuner des paramédics

 

COMMITTEE RECOMMENDATION

 

That, subject to the 2007 year-end close of operations, Council approve a one-time contribution from the City Tax Rate Stabilization Reserve Fund of $408,111.75 to offset the costs associated with the arbitration decisions on the Paramedics’ meal period award.

 

 

Recommandation du comité

 

Que, sous réserve de la clôture de l’exercice de 2007, Conseil d’approuver une subvention ponctuelle de 408 111,75 $, prélevée de la Réserve de stabilisation des taxes de la Ville, afin de compenser les coûts associés aux décisions arbitrales concernant l’octroi d’une pause déjeuner aux paramédics.

 

 

 

 

 

 

 

 

 

 

DOCUMENTATION

 

1.                  Deputy City Manager report dated 4 July 2007 (ACS2007-CPS-OPS-0001).

 


Report to/Rapport au :

 

Community and Protective Services Committee

Comite des services communautaires et de protection 

 

and Council / et au Conseil

 

4 July 2007 / le 4 juillet 2007

 

Submitted by/Soumis par : Steve Kanellakos, Deputy City Manager/Directeur municipal adjoint,

Community and Protective Services/Services communautaires et de protection 

 

Contact Person/Personne ressource : Anthony Dimonte, Chief, Ottawa Paramedic Service

Ottawa Paramedic Service/Services paramédic

(613) 580-2424 x22458, anthony.dimonte@ottawa.ca

 

 

Ref N°: ACS2007-CPS-OPS-0001

 

SUBJECT:

PARAMEDIC MEAL PERIOD DAMAGE AWARD

 

 

OBJET :

octroi de Dommages relativement à la pause déjeuner des paramédics        

 

 

REPORT RECOMMENDATION

 

That, subject to the 2007 year-end close of operations, Community and Protective Services Committee recommend Council approve a one-time contribution from the City Tax Rate Stabilization Reserve Fund of $408,111.75 to offset the costs associated with the arbitration decisions on the Paramedics’ meal period award.

 

RECOMMANDATION DU RAPPORT

 

Que, sous réserve de la clôture de l’exercice de 2007, les Services communautaires et de protection recommandent au Conseil d’approuver une subvention ponctuelle de 408 111,75 $, prélevée de la Réserve de stabilisation des taxes de la Ville, afin de compenser les coûts associés aux décisions arbitrales concernant l’octroi d’une pause déjeuner aux paramédics.


 

BACKGROUND

 

In July 2005, CUPE Local 503 filed an expedited grievance alleging that the City had failed to use its “best efforts” as required by the Collective Agreement to ensure that the paramedics were provided with uninterrupted meal periods during their shifts. The grievance further alleged a breach of the Employment Standards Act (the “ESA”), which required the Employer to ensure that no employee works more than five consecutive hours without receiving an uninterrupted eating period of at least one-half hour in duration. As a result of this expedited approach, the Ministry of Labour assigned Arbitrator Joe Potter to hear the case.

 

The Union’s evidence focused primarily on the fact that paramedics were not receiving uninterrupted meal breaks. In contrast, the Employer’s evidence outlined the best efforts that were being made by management to provide such meal periods. In addition, the City submitted a great deal of evidence of how response times would diminish if paramedics were unavailable for 30 minutes. Despite these diverse approaches, all witnesses agreed that, given the nature of paramedicine, 100% compliance with the meal period section of the Act was virtually impossible.

 

Arbitration Award

 

After reviewing the evidence, Arbitrator Potter found as follows:

 

  1. The Union’s contention that the Employer had violated Clause 31(2)(c)(iii) of the Collective Agreement by failing to use “best efforts” as required was dismissed;
  2. The Union’s contention that the Employer has breached its obligation pursuant to Section 20 of the Employment Standards Act was sustained and the Employer is obligated to adhere to the provisions of the statute; and
  3. The issue of damages was returned to the parties for further discussion and resolution. 

 

In the award’s aftermath, the City spent a substantial amount of time considering how to comply with the award in a way that minimized the threat to the safety of Ottawa residents. The City estimated that it would have to immediately hire at least 50 new paramedics and purchase 8 additional ambulances at an estimated cost of $5 million annually.

 

Unsatisfied at the City’s efforts to respond to the award, the Union filed a contempt application in July 2006.  In response, the City filed for judicial review and a stay application of Arbitrator Potter’s award.

 


Stay & Contempt Proceedings

 

On September 28, 2006 the parties met in the Superior Court of Justice (Divisional Court) before Mr. Justice Albert Roy. It was agreed that the court should first address the City’s stay application and, depending on the outcome, then deal with the matter of contempt brought by the Union.

 

 On October 12th, 2006, Justice Roy granted the City’s application to stay Arbitrator Potter’s award until the Employer’s application for judicial review had been heard the following spring. 

 

Judicial Review

 

On April 2, 2007, the City’s judicial review was heard by the Divisional Court.  Briefly, the City sought to quash the Award on two grounds:

 

(a)    the arbitrator’s conclusion that work cannot be performed during an eating periods under the Act is patently unreasonable;

(b)   the arbitrator’s conclusion that the City’s argument in the Collective Bargaining Agreement to pay for all eating periods and to make best efforts to keep them uninterrupted did not provide a greater benefit that the Act did, is also patently unreasonable.

 

As noted above, the standard of judicial review is “patent unreasonableness”. This onerous standard has been described in Ryan v. Law Society (New Brunswick) as finding a defect in the decision “so flawed that no amount of curial deference can justify letting it stand”.

 

On April 12, 2007, the Divisional Court dismissed the City’s application for judicial review on both grounds. The Court found that Arbitrator Potter considered the “whole package” offered by the Collective Agreement and rationally decided that it did not provide a greater benefit in terms of time off. The Court viewed this determination as a “judgment call that lies deep within the expertise of the arbitrator” (paragraph 13). With respect to the City’s argument that the Employment Standards Act does allow for worked to be performed during a meal period, the Court held that the Arbitrator’s reliance on Ministry policy was not clearly irrational.

 


DISCUSSION

 

As a result of the Court’s dismissal of the City’s judicial review application, the parties returned to the issue of damages to see if a resolution could be agreed upon.  However, the first significant event occurred when the Provincial Government amended the Employment Standards Act in response to the City’s award in this case.

 

Employment Standards Act - Amendment

 

Over the last two years, municipalities have opened a dialogue with the Ministry of Labour in the hopes of adding paramedics to the list of exemptions under the Employment Standards Act.  On October 23rd, 2006, Ontario Regulation 491/06 was published on E-Laws.  This regulation, entitled “Terms and Conditions of Employment in Defined Industries – Ambulance Services”, constituted an attempt to address concerns raised by both employers and unions about hours of work and the meal break provisions contained in the Employment Standards Act.  Briefly, the regulation allows an employer and a union to agree to a term in their collective agreement which will apply instead of the meal period required in Section 20 of the Act.  In effect, the language negotiated in the CUPE 503 Collective Agreement (and upheld in the Potter award) involving “best efforts” will prevail over the rigid and ultimately untenable meal period provisions of the Act.

 

Arbitration Award – Outstanding Damages

 

Written submissions on the issue of damages were forwarded to Arbitrator Potter on January 15 and February 28, 2007.  On April 20, 2007, Arbitrator Potter released an award on this matter. At Paragraph 45, the Arbitrator awarded the Paramedics time and one-half in the following manner:

Commencing on the date the grievance was filed, on each occasion where there was a violation of Section 20 of the ESA, namely, where the employee did not receive an uninterrupted 30-minute meal break for every five hours of work, the employee is entitled to receive time and one-half their applicable hourly rate of pay for the meal break that was missed. Given the fact the employee has already been compensated at straight time for this meal break, the employee is entitled to an additional one-half time their applicable hourly rate for any missed meal break(s). If the City so chooses, this compensation can be in the form of time off in the amount of 30 minutes for each violation of the ESA.

Whereas this grievance was originally filed on July 11, 2005, the City's liability ended on October 23, 2006 (being the date on which Ontario Regulation 491/06 was published on E-Laws).

As the parties were unable to reach an agreement based on the above-noted formula, a subsequent award on damages was issued on July 4, 2007.  Arbitrator Potter’s most recent award calls for the City to pay each paramedic on strength throughout the period of liability (July 11, 2005 to October 23, 2006) and who continues to work as a paramedic upon issuance of the order the amount of $1,300, less statutory deductions. Those paramedics hired during the period of liability will be entitled to a prorated share of that amount, based on the time they worked. Paramedic Services has calculated this amount to be $408,111.75 Paramedic Services recommends this amount as an equitable resolution to this issue.

 

CONSULTATION

 

No external public consultations have been undertaken as this report is with respect to an arbitrator's award.

 

FINANCIAL IMPLICATIONS

 

Damages will amount to $408,111.75. 

 

With the approval of the recommendation contained in this report and subject to the 2007 year-end close of operations a contribution from the City from the City Tax Rate Stabilization Reserve Fund would be made to offset the costs associated with the arbitration decision on the Paramedics paid lunch break.

 

 

SUPPORTING DOCUMENTATION

 

Document 1- May 17, 2006 order from Arbitrator Potter

Document 2- Ontario Regulation 491/06

Document 3- April 12, 2007 Divisional Court decision

Document 4- April 20, 2007 Order from Arbitrator Potter

Document 5- July 4, 2007 Order for Damages – Available in paper format only

 

DISPOSITION

 

Upon Council approval of the recommendation, the order for damages will be implemented.