1.          AUDIT REPORT - FINANCIAL STATEMENTS FOR IN-HOUSE SOLID WASTE COLLECTION - 2008

 

RAPPORT DE VÉRIFICATION - ÉTATS FINANCIERS POUR LA COLLECTE DES DÉCHETS SOLIDES PAR LA VILLE - 2008

 

 

 

Committee recommendation

 

That Council receive this report for information. 

 

 

Recommandation DU Comité

 

Que le Conseil prenne connaissance de ce rapport. 

 

 

 

 

 

 

 

Documentation

 

1.                  Deputy City Manager's report, Infrastructure Services and Community Sustainability, dated 13 February 2009 (ACS2009-ICS-SWS-0001).

 


Report to/Rapport au:

 

Planning and Environment Committee/

Comité de l'urbanisme et de l'environnement

 

and Council / et au Conseil

 

13 February 2009 / le 13 février 2009

 

Submitted by/Soumis par: Nancy Schepers,

Deputy City Manager/Directrice municipale adjointe,

Infrastructure Services and Community Sustainability/

Services d’infrastructure et Viabilité des collectivités 

 

Contact Person/Personne ressource : Albert Shamess, Director / Directeur,

Solid Waste Services/Services de gestion des déchets solides

(613) 580-2424 x25873, Albert.Shamess@ottawa.ca

 

Wards/quartiers 10, 11, 12, 13, 16, 17, 18, 19

Ref N°: ACS2009-ICS-SWS-0001

 

 

SUBJECT:

AUDIT REPORT - FINANCIAL STATEMENTS FOR IN-HOUSE SOLID WASTE COLLECTION - 2008

 

 

OBJET :

RAPPORT DE VÉRIFICATION - ÉTATS FINANCIERS POUR LA COLLECTE DES DÉCHETS SOLIDES PAR LA VILLE - 2008

 

 

REPORT RECOMMENDATION

 

That the Planning and Environment Committee recommend Council receive this report for information. 

 

RECOMMANDATION DU RAPPORT

 

Que le Comité de l’urbanisme et de l’environnement recommande au Conseil de prendre connaissance de ce rapport. 

 

 

BACKGROUND

 

On November 30, 2005, City of Ottawa Council approved and awarded one zone of the six-year collection contract to City Staff (Zone C3) (hereafter referred to as “In-house”).

 

In approving the use of In-house Collection for Zone C3, City of Ottawa Council also approved:

 

“That Council require an annual audit of expenditures for works awarded to the City, that Council require an annual information report, qualitative and quantitative in nature, relevant to this program, as suggested by the City Internal Auditor, and that such reports follow the usual Committee process.”

 

This report presents both the audited financial statement for the twelve (12) months, which ended May 31, 2008, and the Department’s performance report.  Both the financial statement and performance report are the responsibility of management.  The Auditor’s responsibilities are discussed in each section.

 

DISCUSSION

 

As in prior years, the methodology used by management to prepare the financial statements is consistent with the Managed Competition Protocol and with the former Regional Internal Auditor’s Report on incremental costs approved by Regional Council on May 27, 1998 and September 8, 1998, respectively.  There are four fundamental concepts used in preparation of the In-house Collection statements:

 

§         a “going concern” operation;

§         this is a unit-based contract;

§         expenditures and revenues are recorded on an accrual basis; and

§         includes all incremental costs.

 

The Statement of Operations of the In-house Waste Collection for the twelve (12) months ended May 31, 2008 was audited by Ernst & Young LLP, the City’s external auditor.  Their audit was designed in accordance with Generally Accepted Auditing Standards to provide reasonable, rather than absolute, assurance that the statements are free from material misstatement.  An unqualified opinion was issued on the statements.  The Statement of Operations and the Auditor’s Report are submitted in Document 1.

 

The In-house Waste Collection for Zone C3 resulted in an operating surplus for Year 2, the twelve (12) months ended May 31, 2008 of $498,847.  This is due mainly to efficient routing of collection, managing labour costs and the purchase of new vehicles for the new contract, which has resulted in reduced vehicle maintenance costs.

 

Performance Report

 

In addition to the audited Statement of Operations for In-house Solid Waste Collection, management prepares an annual report on the performance of this contract for Committee and Council. The performance report includes both quantitative and qualitative assessments identified for the program.  Ernst & Young LLP has reviewed the performance information to ensure it was prepared on a consistent basis with prior years and accurately reflects the result of operations for Year 2.

 

In-house Financial Performance

 

The table below presents the contractual and overall savings to area residents for the second year of operations under the new contract. The contract is structured to be paid at the bid unit rate for the actual tonnage. The table also shows the total savings for year one and two as well as the 7 years of the old contracts that ended in 2006 as previously reported.

Table 1

 

 

New Contract

New Contract

Old Contract

 

Year 2

Year 1

Years 1-7

 

2007-2008

2006-2007

1999-2006

 

 

 

 

Savings from City Bid

  $   977,689

 $  1,101,647

 $ 1,425,431

Additional Savings from In-house Collection Operations

  $   498,847

 $    254,365

 $     49,210

 

 

 

 

Total Savings

  $ 1,476,536

 $  1,356,012

 $ 1,474,641

 

 

Total savings are a combination of the following: (1) savings as a result of the City’s bid price compared to the next closest bid, and (2) savings as a result of actual costs of the operation compared to the City’s bid price allocation (bid costs minus actual cost = operating savings).  The overall actual cost per tonnes in 2008 was $77.88 as shown in the Schedule to the Statement of Operations.  This represents a 3.3% decrease over the 2007 cost per tonne of $80.55.  The In-house group continues to find efficiencies by streamlining labour, fleet and collection routes.

 

Across the City, actual tonnages were 0.52% below estimated quantities, with some variation between the five zones and the different waste streams.  For the year, Zone C3 total tonnes for garbage and leaf and yard waste was less than the tendered estimated quantities by 18.93%, and recyclable materials were lower than estimated in the tender by 18.96%.

 

The savings as a result of the City’s bid price (price per tonne) reflect aggressive pricing for garbage and recycling collection. These savings can be attributed to route optimization, managing labour costs and the benefits of a new fleet. Overall, the financial performance for the second year of the operation reflects continued operational efficiencies, and the productivity of dedicated and experienced staff. At the same time the lower than expected volumes had a favorable impact on the 2nd year savings.

 

Qualitative Assessment

 

In addition to the quantitative evaluation provided by the financial statements, a qualitative analysis has been conducted based on the information available in the Request for Services (RFS) software application.  The general procedure for handling and logging waste collection telephone inquiries can be described as follows:  calls that come into the City’s Call Centre are handled either directly by the operator and not recorded, or calls that require follow-up action by Solid Waste staff (Customer Clerk and/or Inspector) or action by the appropriate contractor, are logged.  The following table summarizes calls logged into the system that were deemed to be justifiable calls.

 

 

 

 

 

 

Table 2

Solid Waste Collection – Customer Calls

June 1, 2007 to May 31, 2008

 

Call Type

In-house

Services

Zone C3

% of City Total

Private Sector

(Zones C1, 2, 4 & 5)

% of City Total

City total

Households

46,042

18.0

209,707

82.0

255,749

 

 

 

 

 

 

Black Box collection

   738

31.9

1,573

68.1

2,311

Blue Box collection

   468

28.5

1,174

71.5

1,642

Garbage collection

1,835

32.5

3,807

67.5

5,642

Leaf & Yard collection

   695

25.5

2,030

74.5

2,725

Total Calls/year

3,736

30.3

8,584

69.7

12,320

 

 

 

 

 

 

Calls/1,000 homes

82.56

 

41.65

 

49.02

 

Both the In-house and private sector zones experienced decreases in calls over the year 1 figures (June 1, 2006 to May 31, 2007).  This is due to the homeowners becoming familiar with all the changes that resulted from the implementation of the new contracts on June 5th, 2006 as well as the implementation of the LCBO bottle return system, which began in February 2007.

 

In year 2, calls per 1,000 homes were 82.56 for the In-house zone and 41.65 for private sector zones.  The main issues justifying the difference in call type data are:

 

1.      The In-house numbers related to recycling collection (Blue and Black Box) are higher because City staff tend to be more involved with leaving some or all material behind if it is prohibited (i.e. styrofoam or film plastic).

  1. Many homeowners in the contracted service areas (exact number not tracked) call the contractor providing service directly (rather than the City’s call centre) to have complaints resolved. 

 

CONSULTATION

 

This report has been prepared in collaboration with the Solid Waste Services Branch, Infrastructure Services and Community Sustainability Department.  The financial statements and performance report are the responsibility of management.

 

LEGAL/RISK MANAGEMENT IMPLICATIONS:

 

There are no legal/risk management impediments arising from this report.

 

FINANCIAL IMPLICATIONS

 

There are no financial implications from this report.

 

 

 

SUPPORTING DOCUMENTATION

 

Document 1      In-House Waste Collection Statement of Operations and Auditor’s Report – May 31, 2008  (Held on file with the City Clerk)

 

DISPOSITION

 

Staff from the Corporate Services, City Clerk’s Office will submit this report to Council for information