Direction to Staff - That staff be directed to incorporate
recommendations for on-going Committee and Council oversight for the IT
Service Excellence initiatives, such as the Community-Based Mobile Workforce
project, and for the various Citizen-centric Services proposals.
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04-Nov-09 |
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http://www.ottawa.ca/calendar/ottawa/citycouncil/csedc/2009/11-04/minutes3.htm |
CO - ITS |
Complete: The Service Excellence 3-1-1/CRM
Procurement Strategy Report going to the IT Sub-Committee on March 1st has
been amended to include "Staff will continue to provide status updates
and incorporate recommendations on the IT Service Excellence initiatives to
ensure on-going oversight and guidance from Committee and Council" |
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