# |
Recommendation |
Management Response |
Est
Comp Date |
Status Updates (In Progress; Pending; Complete; Requires Resolution) |
3 3 |
The
subsidy applications should be reviewed by the facility manager and
initialled indicating approval. |
a)
Management disagrees with the recommendation. |
Q3 2008 |
December 2009: In Progress. 3
a) A meeting took place on July 29, 2009 between Dan Presse of the AG’s
office, and Aaron Burry and Maria Jones of the Parks, Recreation, and Culture
Department to review the disagree briefing notes for the Parks and Recreation
Financial Audit. At this meeting,
changes to the Briefing Notes were discussed and the AG’s office indicated
agreement with the revised version of the briefing notes. A
procedure will be added to the Fee Assistance Policy, during Q1 2010,
indicating that the facility supervisor must review and initial Fee
Assistance application forms that were approved by another full-time staff in
his/her absence. June
2009: 3a) For resolution/discussion at
an upcoming meeting between Aaron Burry and Dan Presse.
|
29 29 |
Cash
drawers should be: |
a)
Management agrees with part of the recommendation. Management agrees that
cash drawers should be kept locked. This response was developed in
conjunction with Financial Services. A communiqué will be sent to all staff
reinforcing instructions in the Cash Handling Manual of keeping cash drawers
locked by Q2 2008. |
Q2 2008 |
January 2010: In
Progress. The
funds were not approved to purchase the additional cash drawers; therefore
the department will support the recommendation as
existing front counters are retrofitted and as new facilities are built (as
per the management response). December
2009: 29b) A meeting
took place on July 29, 2009 between Dan Presse of the AG’s office, and Aaron
Burry and Maria Jones of the Parks, Recreation, and Culture Department to
review the disagree briefing notes for the Parks and Recreation Financial
Audit. At this meeting, changes to the
Briefing Notes were discussed and the AG’s office indicated agreement with
the revised version of the briefing notes. With respect to this recommendation the resolution agreed to was that for the 2010 budget, a pressure was added for $11,000 to purchase two additional cash drawers with locking covers, per facility. Should the budget pressure be approved, each customer service station would be provided with two drawers so that the drawers could be exchanged as new staff come on duty. If the budget pressure is not approved, management agrees to support the recommendation as existing front counters are retrofitted and as new facilities are built. June
2009: 29 a) Complete. 29
b) For resolution/discussion at an upcoming meeting between Aaron Burry and
Dan Presse. |
33 33 |
An
audit report should be developed that reports on transactions done by CLASS
Support Technical Computer Analysts and the Manager CLASS Support should
review this report weekly. |
Management
disagrees with the recommendation. |
|
December
2009: In Progress. A meeting took place on July 29, 2009
between Dan Presse of the AG’s office, and Aaron Burry and Maria Jones of the
Parks, Recreation, and Culture Department to review the disagree briefing
notes for the Parks and Recreation Financial Audit. At this meeting, changes to the Briefing
Notes were discussed and the AG’s office indicated agreement with the revised
version of the briefing notes. With respect to this
recommendation the resolution agreed to was that PRC will add the following
to the CLASS (P&R) and BAM (IT) Teams’ work plans for 2009: To perform a formal review of all permissions for
the system administrator group and identify impacts on CLASS support, FSU
capacities and customer service levels if any changes were to be made to
these permissions. This work was not completed in 2009, therefore in
2010, following the CLASS upgrade to version 7.0, CLASS Support and BAM staff
will initiate the review of the permissions for the system administrator
group. June
2009: For resolution/discussion at an upcoming meeting between Aaron Burry
and Dan Presse. |
37 |
The
credit card number and related client name should be stored on separate
physical disk drives in separate locations and access to these drives should
be restricted and monitored. |
Management
agrees with the recommendation. |
Q4 2009 |
December 2009: In Progress. A
meeting took place on July 29, 2009 between Dan Presse of the AG’s office,
and Aaron Burry and Maria Jones of the Parks and Recreation, and Culture
Department to review the disagree briefing notes for the Parks, Recreation
Financial Audit. At this meeting,
changes to the Briefing Notes were discussed and the AG’s office indicated agreement
with the revised version of the briefing notes. Although
this recommendation was agreed to, through
discussions with both IT and Active Networks, PRC found that there is a PCI
Compliance project underway with IT that is directly related to this
recommendation. The City of Ottawa will be working on the PCI Compliance
Project until March of 2011. June
2009: For resolution/discussion at an upcoming meeting between Aaron Burry
and Dan Presse. |