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9. INVESTIGATION OF OPTIONS FOR AN “O CARD” MULTI-USE SMART CARD Examen des options relatives à une carte à
puce à usages multiples « Carte O » |
That Council:
1.
direct the Information Technology Sub-committee to assume the policy
coordination role for the development of an “O Card” multi-use smart card
usable across a spectrum of municipal services; and
2.
direct that Information Technology Services investigate options for
a City multi-service application Smartcard and report back to the IT
sub-committee by year end.
recommandations
du comité
1.
demande au Sous-comité de la
technologie de l’information d’assumer les fonctions de coordination de la
politique visant à élaborer une carte à puce à usages multiples « Carte
O » qui pourrait servir pour de nombreux services municipaux; et
2.
demande
aux Services de technologie de l’information d’examiner les options de création
d’une carte à puce utilisable pour différents services de la Ville et d’en
faire rapport auprès du Sous-comité de la technologie de l’information d’ici la
fin de l’année.
Documentation
1.
Councillor
Rick Chiarelli’s report dated 2 March 2010 (ACS2010-CCS-ITC-0001).
2.
Information
Technology Sub-committee Extract of Draft Minutes of 19 April 2010 (immediately follows the report).
|
INVESTIGATION
OF OPTIONS FOR AN “O
CARD” MULTI-USE SMART CARD Examen des options relatives à une carte à
puce à usages multiples « Carte O » |
That the Corporate Services and Economic Development
Committee recommend that Council:
1.
direct the Information Technology Sub-committee to assume the policy
coordination role for the development of an “O Card” multi-use smart card
usable across a spectrum of municipal services; and
2.
direct that Information Technology Services investigate options for
a City multi-service application Smartcard and report back to the IT
sub-committee by year end, with a progress report by the sub-committee’s last meeting
in May 2010.
recommandations
modifiée du sous-comité de la technologie de l’information
1.
demande au Sous-comité de la
technologie de l’information d’assumer les fonctions de coordination de la
politique visant à élaborer une carte à puce à usages multiples « Carte
O » qui pourrait servir pour de nombreux services municipaux; et
2.
demande
aux Services de technologie de l’information d’examiner les options de création
d’une carte à puce utilisable pour différents services de la Ville et d’en
faire rapport auprès du Sous-comité de la technologie de l’information d’ici la
fin de l’année, en plus de présenter un rapport
d’étape au Sous-comité avant sa dernière réunion prévue en mai 2010.
Documentation
1.
Councillor
Rick Chiarelli’s report dated 2 March 2010 (ACS2010-CCS-ITC-0001).
2. Information Technology Sub-committee Extract of Draft Minutes of 19 April 2010 (immediately follows the report).
Report to / Rapport au:
Information Technology Sub-committee
Sous-comité de la technologie de l’information
and /
et
Corporate Services and
Economic Development Committee
Comité des services
organisationnels et du développement économique
and /et
Council / Conseil
2 March 2010 / le 2 mars 2010
Coordonnatrice de comité
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City Wide/à l’échelle de la Ville |
|
Ref N°: ACS2010-CCS-ITS-0001 |
SUBJECT: INVESTIGATION OF OPTIONS FOR AN “O CARD” MULTI-USE SMART
CARD
OBJET : Examen des options
relatives à une carte à puce à usages multiples « Carte O »
That the Information
Technology Sub-committee recommend that Corporate Services and Economic
Development Committee and Council:
1.
Direct the Information Technology Sub-committee to assume the policy
coordination role for the development of an “O Card” multi-use smart card
usable across a spectrum of municipal services; and
2.
Direct that Information Technology Services investigate options for
a City multi-service application Smartcard and report back to the IT
sub-committee by year end, with a progress report by the sub-committee’s last
meeting in May 2010.
Que le Sous-comité de la technologie de l’information recommande au
Comité des services organisationnels et du développement économique et au
Conseil de :
1.
demander au Sous-comité de la
technologie de l’information d’assumer les fonctions de coordination de la
politique visant à élaborer une carte à puce à usages multiples « Carte
O » qui pourrait servir pour de nombreux services municipaux; et
2.
demander
aux Services de technologie de l’information d’examiner les options de création
d’une carte à puce utilisable pour différents services de la Ville et d’en
faire rapport auprès du Sous-comité de la technologie de l’information d’ici la
fin de l’année, en plus de présenter un rapport d’étape au Sous-comité avant sa
dernière réunion prévue en mai 2010.
AND WHEREAS the
Smartcard fare payment system is being implemented by Transit Services in 2011;
WHEREAS the City
should adopt the development of a multi-application Smartcard for other City
services as a long-term goal, with Transit Services as the first step,
AND WHEREAS an
“O Card” multi-use smart card usable across a spectrum of municipal services
will require I.T. focussed policy coordination;
THEREFORE BE IT
RESOLVED THAT the I.T. sub-committee assume the policy coordination role of
this effort
AND THAT
Information Technology Services be directed to investigate options for a City
multi-service application Smartcard and report back to the IT sub-committee by
year end with a progress report by the sub- committee’s last meeting in May
2010.
CONSULTATION
LEGAL/RISK
MANAGEMENT IMPLICATIONS
At this stage of the investigative process, there are no legal/risk management impediments to implementing the recommendations of this report.
RURAL
IMPLICATIONS
The adoption of Smart Card Technology will facilitate further discussion related to ‘User Pay’ for park and ride lot maintenance as discussed at Transit Committee on November 10, 2008.
FINANCIAL
IMPLICATIONS
N/A
Upon approval of the report recommendations, the report will be submitted to the Corporate Services and Economic Development Committee for consideration at its meeting on May 4 and to Council for its consideration on May 12. Upon approval, City staff are to respond to the direction of Committee and Council.
information technology sub-committee extract of draft Minutes 6 19 april 2010 |
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sous-Comité de la
technologie de l’information extrait de l’ébauche du
Procès-verbal 6 - le 19 avril 2010 |
MOTIONS OF WHICH
NOTICE HAS BEEN PREVIOUSLY GIVEN
MOTIONS
AYANT FAIT L’OBJET D’UN AVIS PRÉCÉDENT
COUNCILLOR / CONSEILLER R. CHIARELLI
INVESTIGATION OF OPTIONS FOR AN “O CARD” MULTI-USE SMART CARD
Examen des options relatives à une carte à puce à usages multiples
« Carte O »
ACS2010-CCS-ITS-0001 City Wide/À l’échelle de la ville
Guy Michaud, Director, IT Services & Chief Information Officer
restated the staff comment in the report, which essentially proposes that IT Services undertake an updated
conceptual and functional requirements and options analysis of potential
application areas for a multi-service Smart Card, and that funding be provided
in the 2011 budget for this purpose. He
noted this was not part of the original Five-Year Technical Roadmap but added
staff would be pleased to take any such direction from Council.
With respect to the report recommendations,
as proposed by Councillor Chiarelli, Mr. Michaud indicated support and
further verified Chair Wilkinson’s remark that this actual report (ACS2010-CCS-ITS-0001) would serve as the progress report that the
Councillor had requested for the sub-committee’s meeting in May.
Chair Wilkinson noted that when the Five-Year IT Plan is reviewed later
in the year it would come back to the IT Sub-committee and there would be
opportunity to discuss this and make recommendation to Council for its
inclusion and action in 2012. Mr.
Michaud confirmed.
Councillor Chiarelli expressed frustration, remarking that during the
municipal election of 2000, the creation of a smart card was a major election
issue. He noted there were a resulting
number of commitments that a smart card would be created that would deal with
Transit first and would cut across administrative silos to include Library,
Hydro, program registration and so on.
He said the City had set up a steering committee of representatives of
the various departments.
The Councillor suggested there are two reasons to create a smart
card. The first, he said, is to
eliminate inconveniences to the public; the other is to save money. He asserted that it does not make much sense
to the public that the City maintains separate billing units for its various
departments. Moving to a smart card
would necessitate a central billing system, although he felt this is part of
the cause of some of the staff opposition to it over the years.
He pointed out that the Greater Toronto Area (GTA) created the Presto
card program several years ago and several municipalities within the GTA are
now using it for Transit, while Ottawa, although part of the program, has not
yet implemented it and will not be able to for another year. He pointed out that many retailers and
industries are already using smart cards and said that the objective of his
motion was to eliminate the impediments to the project by pulling policy
coordination into one group that does not report to any of the administrative
silos in the City. He was not
enthusiastic about having to put the project into another five-year plan
because that would amount to 15 years from the time of original commitment. He suggested the issue should be further
addressed over the next couple of months.
Chair Wilkinson pointed out that the Presto card is being rolled out across
the province in stages, with Ottawa scheduled for 2011/2012.
Councillor Legendre expressed similar frustrations as Councillor
Chiarelli, noting that he had made suggestions prior to amalgamation about the
use of a smart card for as many options as possible. He was uncertain why it is taking so long to
move on it here when other cities have been using forms of it for some
time. He inquired whether the Presto
card would be flexible enough to incorporate library and other services on it
in addition to Transit. Councillor
Chiarelli indicated that only the next generation of the card would be able to
accommodate that.
Vice-Chair Desroches observed that the report states that IT Services has recently consulted with a
number of Departments who have interest or experience with smart card
technology, and there is consensus that the vision of a multi-services “O-Card”
remains viable. He asked whether
Mr. Michaud would uphold that there is still opportunity to put this
concept on track, regardless of its history.
Mr. Michaud endorsed that statement, but pointed out it is a matter of
funding, i.e. how much the City is willing to invest to implement that
technology. He noted that the high costs
associated with modifying the back-end system to work with the technology have
been a big part of the reason for delays to date. In response to Councillor Legendre’s inquiry
about the capabilities of the Presto card, Mr. Michaud advised he had discussed
this with Presto and was informed it could accommodate the inclusion of other
uses. In fact, he said a number of other
municipalities have been requesting similar technology and while the current
focus is transit, they will move to other services in future.
Vice-Chair Desroches understood
the project would require resources but he suspected the resources are
available because the City is investing in separate tools as it is. He theorized it is a matter of providing leadership
and direction.
Councillor Chiarelli agreed with
Vice-Chair Desroches, stating that the City is actually paying more for things
like its parking meter system and other IT infrastructure so they can
accommodate smart card technology and yet is not implementing the smart
card. He noted there have been concerns
expressed by some about potential confidentiality conflicts of having several
services on one card but he suggested it is possible to work through these
issues, as has been done in other instances.
The committee approved the report recommendation, noting that the latter part of recommendation 2 had already been taken care of via this report.
THAT the Information
Technology Sub-committee recommend that Corporate Services and Economic
Development Committee and Council:
1.
Direct the Information Technology Sub-committee to assume the policy
coordination role for the development of an “O Card” multi-use smart card
usable across a spectrum of municipal services; and
2.
Direct that Information Technology Services investigate options for
a City multi-service application Smartcard and report back to the IT
sub-committee by year end, with a progress report by the sub- committee’s last
meeting in May 2010.
CARRIED