3.             TAXI BY-LAW – AMENDMENTS RELATED TO VEHICLE STANDARDS, METER RATE ADJUSTMENTS AND MINOR ADMINISTRATIVE CORRECTIONS

 

REGLEMENT SUR LES SERVICES DE TAXI – MODIFICATIONS DES STANDARDS DES VEHICLES, L’AJUSTEMENT DES TARIFS DE TAXIMETRE ET MODIFICATIONS ADMINISTRATIVES MINEURES

 

 

 

Committee RecommendationS AS AMENDED

 

That Council:

 

1.         Approve amendments to Taxi By-law Number 2005-481, as amended, to be effective July 1, 2010 as outlined in this report and attached in Document 1, to:

(a)        Replace outdated vehicle standards that prevent approval of some low emission and hybrid vehicles from becoming taxicabs;

(b)       Revise the implementation date for taxicab drivers to have completed the Refresher Training Course as a condition for renewing their licenses;

(c)        Approve a taxi meter rate adjustment based on:

(i)         the introduction of the Harmonized Sales Tax on July 1, 2010; and

(ii)        the scheduled repeal of the ten ($0.10) cent surcharge on the drop rate on October 1;

(d)       Clarify that License Committee decisions are to be given to the Chief License Inspector within seven (7) business days rather than the stated seven (7) days, as currently provided in the Taxi By-law; and

(e)        Effect housekeeping matters related to spelling and to correct typographical errors.

 

2.         Receive information outlined in this report respecting:

(a)        Taxi Driver Appreciation Event; and

(b)       The 2010 Bandit Cab Public Awareness Programme.

 

3.         Request that the Province of Ontario grant municipalities the authority to impound vehicles that are known to have operated as bandit cabs or that are operating as bandit cabs, and that the City Clerk be directed to send such a request to the Ministers of Municipal Affairs and of Transportation

 

4.         Request that the Province of Ontario provide additional financial incentives to offset the higher costs of hybrid or electrically powered vehicles being used in taxicab fleets in Ontario, and that the City Clerk be directed to forward such request to the Ministers of Transportation and of the Environment.


 

5.         Approve that a licensed standard or accessible taxi driver with no less than 10 (ten) years experience as a license taxi driver in the City of Ottawa be exempt from the requirement to complete the basic and accessible education training course if this/her license has lapsed and the individual wishes to apply for a new license, provided that all other requirements of the By-law are met and that these individuals be subject to an additional $300.00 application fee in order to re-apply for a license.

 

 

 

RecommandationS MODIFIÉES DU Comité

 

Que le Conseil :

 

1.         approuve les modifications au Règlement sur les taxis numéro 2005-481, tel qu’il a été modifié, qui entreront en vigueur le 1er juillet 2010, comme il est expliqué dans le présent rapport et joint dans le Document 1, afin :

a)         de remplacer les normes concernant les véhicules devenues désuètes et qui empêchent d’obtenir les approbations nécessaires pour que certains véhicules produisant peu d’émissions et véhicules hybrides soient acceptés comme véhicules taxi;

b)         d’établir une nouvelle date limite pour la formation de perfectionnement, condition au renouvellement du permis de taxi des chauffeurs;

c)         d’approuver la proposition de rajustement du tarif des taximètres en fonction :

i)          de la mise en œuvre de la taxe de vente harmonisée le 1er juillet 2010;

ii)         de l’abandon le 1er octobre de la surcharge de dix cents (0,10 $)  sur le tarif de prise en charge.

d)         de préciser que les décisions du Comité des permis doivent être transmises à l’inspecteur en chef des permis dans un délai de « sept jours ouvrables » plutôt que les « sept jours » mentionnés, comme il est indiqué dans le Règlement sur les taxis;

e)         de prendre en considération les questions administratives concernant l’orthographe et de corriger des erreurs typographiques.

 

2.         prenne en considération l’information présentée dans ce rapport concernant :

a)         la possibilité d’organiser un événement pour exprimer de la reconnaissance envers les chauffeurs de taxi,

b)         le programme de 2010 de sensibilisation aux taxis pirates.


 

3.         exige de la province de l’Ontario qu’elle accorde aux municipalités le pouvoir de saisir les véhicules reconnus pour avoir été utilisés comme taxis sans permis, ou étant actuellement utilisés comme tels, et que le greffier municipal soit chargé de présenter la demande au ministre des Affaires municipales et au ministre des Transports.

 

4.         exige que la province de l’Ontario mette en place des incitatifs financiers additionnels pour compenser les coûts élevés des véhicules hybrides ou électriques utilisés dans les flottes de taxis de l’Ontario, et que le greffier municipal soit chargé de présenter la demande au ministre des Transports et au ministre de l’Environnement.

 

5.         approuve qu’un chauffeur de taxi autorisé offrant un service régulier ou adapté et cumulant au moins 10 (dix) années d’expérience à ce titre dans la ville d’Ottawa, soit exempté des exigences en matière de formation de base et de services adaptés, si son permis est expiré et qu’il ou elle désire demander un nouveau permis, pour autant qu’il ou elle respecte toutes les autres exigences du règlement et s’acquitte des frais de dossier additionnels de 300,00 $ exigés pour toute nouvelle demande de permis.

 

 

 

Documentation

 

1.      Deputy City Manager's report, City Operations dated 26 May 2010 (ACS2010-COS-EPS-0025).

 

2.      Extract of Draft Minutes, 3 June 2010.


Report to/Rapport au :

 

Community and Protective Services Committee

Comité des services communautaires et de protection

 

and Council / et au Conseil

 

May 26 2010 / le 26 mai 2010

 

Submitted by/Soumis par : Steve Kanellakos

Deputy City Manager/Directeur municipal adjoint,

City Operations/ Opérations municipales

 

Contact Person/Personne ressource : Linda Anderson

Chief By-law and Regulatory Services/Service des reglements municipaux

(613) 580-2424 x29257, linda.anderson@ottawa.ca

 

City Wide/à l'échelle de la Ville

Ref N°: ACS2010-COS-EPS-0027

 

SUBJECT :   TAXI BY-LAW – AMENDMENTS RELATED TO VEHICLE STANDARDS, METER RATE ADJUSTMENTS AND MINOR ADMINISTRATIVE CORRECTIONS   

 

OBJET :         REGLEMENT SUR LES SERVICES DE TAXI – MODIFICATIONS DES STANDARDS DES VEHICLES, L’AJUSTEMENT DES TARIFS DE TAXIMETRE ET MODIFICATIONS ADMINISTRATIVES MINEURES  

 

 

REPORT RECOMMENDATIONS

 

That the Community and Protective Services Committee recommend Council:

 

1.      Approve amendments to Taxi By-law Number 2005-481, as amended, to be effective July 1, 2010 as outlined in this report and attached in Document 1, to:

(a)   Replace outdated vehicle standards that prevent approval of some low emission and hybrid vehicles from becoming taxicabs;

(b)   Revise the implementation date for taxicab drivers to have completed the Refresher Training Course as a condition for renewing their licenses;

(c)    Approve a taxi meter rate adjustment based on:

(i)                 the introduction of the Harmonized Sales Tax on July 1, 2010; and

(ii)               the scheduled repeal of the ten ($0.10) cent surcharge on the drop rate on October 1;

(d)   Clarify that License Committee decisions are to be given to the Chief License Inspector within seven (7) business days rather than the stated seven (7) days, as currently provided in the Taxi By-law; and

(e)    Effect housekeeping matters related to spelling and to correct typographical errors.

 

2.      Receive information outlined in this report respecting:

(a)   Taxi Driver Appreciation Event; and

(b)   The 2010 Bandit Cab Public Awareness Programme.

 

RECOMMANDATIONS DU RAPPORT

 

Le Comité des services communautaires et de protection recommande au Conseil :

 

1.      D’approuver les modifications au Règlement sur les taxis numéro 2005-481, tel qu’il a été modifié, qui entreront en vigueur le 1er juillet 2010, comme il est expliqué dans le présent rapport et joint dans le Document 1, afin :

a)      de remplacer les normes concernant les véhicules devenues désuètes et qui empêchent d’obtenir les approbations nécessaires pour que certains véhicules produisant peu d’émissions et véhicules hybrides soient acceptés comme véhicules taxi;

b)     d’établir une nouvelle date limite pour la formation de perfectionnement, condition au renouvellement du permis de taxi des chauffeurs;

c)      d’approuver la proposition de rajustement du tarif des taximètres en fonction :

i)                    de la mise en œuvre de la taxe de vente harmonisée le 1er juillet 2010;

ii)                  de l’abandon le 1er octobre de la surcharge de dix cents (0,10 $)  sur le tarif de prise en charge.

d)     de préciser que les décisions du Comité des permis doivent être transmises à l’inspecteur en chef des permis dans un délai de « sept jours ouvrables » plutôt que les « sept jours » mentionnés, comme il est indiqué dans le Règlement sur les taxis;

e)      de prendre en considération les questions administratives concernant l’orthographe et de corriger des erreurs typographiques.

 

2.      De prendre en considération l’information présentée dans ce rapport concernant :

a)      la possibilité d’organiser un événement pour exprimer de la reconnaissance envers les chauffeurs de taxi,

b)      le programme de 2010 de sensibilisation aux taxis pirates.

 

EXECUTIVE SUMMARY

 

This report recommends amendments to the Taxi By-law to move toward a greener taxi fleet by repealing outdated taxicab standards (such as exterior length and trunk capacity) and introducing flexible standards aimed at regulating the interior dimensions and providing more flexibility related to trunk capacity for hybrids and other low emission vehicles. The report also recommends that implementation of the provision requiring taxi drivers to have completed a refresher training course as a condition of the renewal of their taxicab driver licenses be extended from the 2010 to the 2012 renewal period, to allow more time to secure the required agreement, training facilities and documentation.  A taximeter rate adjustment of 8% is recommended to address the increase relating to the Province’s introduction of the Harmonized Sales Tax (HST) on July 1, 2010, and the Council’s scheduled repeal of the $0.10 surcharge on the taximeter drop rate. The report seeks authority to correct minor referencing errors and administrative oversights identified during a review of the Taxi By-law. Information related to the proposed 2010 Bandit Cab Public Awareness Campaign and a proposed Taxicab Driver Appreciation Event is provided.

The recommendations will have no financial impact on the City.  If adopted the recommendation related to the taximeter rate will result in increased fares for customers.

 

Consultation included the publication of a notice in the Ottawa Citizen, the Ottawa Sun and Le Droit on May 7, and again on May 14, 2010, notifying the general public of the proposed recommendations and the date, time and location of the Community and Protective Services Committee meeting at which the recommendations will be considered.  The notice also provided the public the name and contact information of the appropriate staff, for people wishing to obtain more information, provide comment or wishing to attend the meeting in person.  In April and May, staff met with taxi brokers and representatives of the taxi driver union to present the recommendations and solicit comments and suggestions.  No comments were received as a result of the Notices.  On May 26th, the National Representative of CAW Canada, representing the taxicab drivers requested an increase of 8% to reflect the new HST and an additional 3.5% to offset increased costs to operate a taxi.

 

RÉSUMÉ

 

Le présent rapport recommande d’apporter des modifications au Règlement sur les taxis afin de mettre graduellement en place un parc de véhicules plus écologiques en révoquant les normes désuètes relatives aux voitures taxis (comme la longueur extérieure et la capacité du coffre) et en mettant en œuvre des normes mieux adaptées de réglementation des dimensions intérieures tout en offrant une plus grande flexibilité relativement à la capacité du coffre pour les véhicules hybrides et autres véhicules produisant peu d’émissions. Le rapport contient également une recommandation relative à la disposition exigeant que les chauffeurs de taxi aient suivi une formation de perfectionnement, une condition au renouvellement du permis de taxi. Le rapport recommande que l’application de cette disposition soit prolongée de la période de renouvellement de 2010 à celle de 2012, afin qu’il y ait plus de temps pour préparer les installations de formation et la documentation.  Un rajustement de 8,0 % du tarif du taximètre est également recommandé afin de tenir compte de l’augmentation relative de la mise en place de la nouvelle taxe de vente harmonisée provinciale le 1er juillet 2010 et de l’abandon prévu par le Conseil de la surcharge de dix cents (0,10 $)  sur le tarif de prise en charge. Le rapport demande l’autorité nécessaire pour rectifier des erreurs de référencement mineures et diverses omissions administratives relevées durant un examen du Règlement sur les taxis. Le rapport contient aussi de l’information concernant le projet de campagne de sensibilisation de 2010 sur les taxis pirates et sur un événement qui serait organisé en reconnaissance des chauffeurs de taxi.

 

Ces recommandations n’ont pas d’incidence financière sur la Ville.  Si elle est adoptée, la recommandation liée au tarif du taximètre entraînera une hausse du tarif pour les clients.

 

Les consultations ont été annoncées au moyen d’un avis dans le Ottawa Citizen, le Ottawa Sun et Le Droit le 7 mai, et de nouveau le 14 mai 2010, afin d’informer le public des recommandations proposées ainsi que de la date, de l’heure et de l’emplacement de la réunion du Comité des services communautaires et de protection pendant laquelle les recommandations seront prises en compte.  L’avis contenait également les coordonnées des membres du personnel responsables, à pour ceux qui auraient souhaité obtenir de plus amples renseignements, formuler des commentaires ou qui avaient l’intention d’assister en personne à la réunion. 

En avril et mai, les membres du personnel ont rencontré des représentants syndicaux des chauffeurs de taxi et des entreprises de taxi pour leur présenter les recommandations et obtenir leurs commentaires et leurs suggestions. Aucun commentaire n’a été reçu à la suite de ces avis.  

Le 26 mai, le représentant national de TCA-Canada, qui défend les intérêts des chauffeurs de taxi, a requis une augmentation de 8 % afin de refléter la nouvelle TVH et un autre 3,5 % afin de compenser l’augmentation des coûts d’exploitation d’un taxi.

 

 

BACKGROUND

 

Section 151 of the Municipal Act, 2001, as amended, empowers municipalities to license and regulate any business wholly or partly carried on within a municipality even if the business is being carried on or from a location outside the municipality and includes the sale or hire of goods or services on an intermittent or one-time basis.  Section 156(1) of the Act relating to taxicab licensing, empowers a municipality to establish the rates or fares to be charged for the conveyance of property or passengers, provide for the collection of the taxi rates or fares, and limit the number of taxicabs or any class of them.

 

 
DISCUSSION

 

Recommendation 1(a) – Vehicle Standards – Greening the Taxicab Fleet

 

On May 28, 2008, Council directed staff to report back on existing standards for taxicabs that will, in part, identify measures available to encourage the use of more fuel efficient vehicles (e.g. Hybrid vehicles).

 

Taxicab vehicle standards currently prescribed in the Taxi By-law currently prevents a number of low emission vehicles such as some hybrids from being introduced in the taxicab fleet because many of the hybrid vehicles fail to meet the prescribed 0.45 cubic metre (16 cubic feet) trunk space capacity or overall minimum exterior dimensions. 

 

The existing standards are outdated as these continue to regulate exterior dimensions of vehicles, even though carmakers have been reducing overall vehicle dimensions in order to reduce weight and increase fuel efficiency.  Newer vehicles are as safe or safer despite their smaller dimensions and the interior dimensions can offer comfortable cabin space for passengers (comparable to the older makes and models). 

 

Staff recommends the repeal of provisions that currently prevent a number of low-emission vehicle models, such as hybrids or other vehicles powered by alternative sources, from being introduced in the taxi fleet.

 

The proposed vehicle standards will instead mostly regulate the interior dimensions thus ensuring safety and comfort for passengers and encouraging the use of more fuel-efficient vehicles.   

 

The benefits of utilising low emission vehicles such as hybrids, electric or other environmentally friendly vehicles are not limited to the environment.  Research has shown that many low emission vehicles are likely to have less maintenance issues and significantly reduce the owners’ fuel costs especially when the vehicle is well travelled.  

 

Following a review of regulations in other jurisdictions, staff also recommends that the current by-law definition of “low emission vehicle” be amended to include hybrid vehicles and electrically powered vehicles in order to expand on the currently listed propane and natural gas powered vehicles.

 

By including hybrid and electric cars in the definition of low emission vehicle these types of vehicles if approved will benefit from the additional one-year of taxicab service incentive.

 

Recommendation 1(b) – Refresher Training Course – Revised Implementation Date

 

On July 2007, Council approved the introduction of a taxi driver refresher training course.Council directed that for public safety reasons, commencing during the 2010 licence renewal period and every second year thereafter, as a condition of the renewal of their standard taxicab driver and accessible taxicab driver licences, the licensed driver provide a certificate attesting that he or she has successfully completed the prescribed refresher training course.

 

It was further directed that the refresher training course provide ongoing education in the areas of customer service, conflict management and interactions with intoxicated customers.  It was also recommended that the course include a more formal role involving the Ottawa Police Service.  As directed by Council, the refresher training course is to be conducted by the Union in accordance with the content and evaluation regime prescribed by the Chief License Inspector (CLI) and that the CLI report back to the Community and Protective Services Committee on the matter as required. 

 

After significant discussions with the course providers, regarding the course outline and duration, the refresher training course is only now being finalized.  Class location and availability is also being negotiated.  Once complete, staff anticipates that an eight (8) to sixteen (16) months period will be required to provide training to all taxicab drivers.

 

As such, staff recommends the following amendment to the related section of the Taxi By-law:

 

S.56A Commencing in 2010 2012 and every two years thereafter, every licensed standard taxicab driver and accessible taxicab shall be required to successfully complete the Refresher Training Course as a condition of renewal of his or her licence. 

 

Recommendation 1(c) – Taximeter Rate Adjustment

 

Section 55 of the Taxi By-law outlines the process for taximeter rate adjustments as follows:

(1)         Taximeter rates shall not be adjusted more than once a year.

(2)         The date of the meter rate adjustment, if any, shall be October 1st .

(3)         Applications for adjustment to the taximeter shall be submitted to the Chief Licence Inspector on or before June 1st of the year in which the adjustment is to take effect.

(4)         If no application for a taximeter adjustment is received by the Chief Licence Inspector  on or before June 1st, there shall be no consideration of a taximeter adjustment until June 1st of the following year.

(5)         The amount of the adjustment shall not exceed the percentage annual increment in the Taxi Cost Index as set out in Schedule “E” from April 30th of the previous year to April 30th of the current year that the rate is to take effect.

(6)         Consideration shall be given to a taximeter rate adjustment only upon application from a licensed driver or certified union or association representing licensed drivers.

 

On May 26th, the National Representative of CAW Canada, representing the taxicab drivers requested an increase of  8% to reflect the new HST and an additional 3.5% to offset increased costs to operate a taxi

 

Taximeter Rate Adjustment Review

 

Taxi Cost Index (TCI) variation

 

The Taxi By-law prescribes that taximeter rate adjustments are to be calculated by using the Taxi Cost Index  which was revised and approved by Council in 2002 to calculate the regional variation in costs related to the operation of a taxicab.  The Taxi Cost Index  figures are derived from data provided by Statistics Canada Consumer Price Index.  For the purpose of calculating meter rate adjustments, the Taxi By-law prescribes using statistics from April 30 of the previous year to April 30 of the current year that the rate is to take effect. 

 

By-law and Regulatory Services calculates that a taximeter rate adjustment based on Statistics Canada data for the period between April 30th 2009 and April 30th 2010, (data related to the Taxi Cost Index) would result in a taximeter rate adjustment of 1.8%.  Further review of the taximeter rate adjustments approved since 2001 reveal that those adjustments exceeded those permitted under the TCI prescribed by-law provisions by approximately 11%.

 

As such By-law and Regulatory Services does not support the request by the taxi union for an increase of eleven point five percent (11.5%)  which is comprised of 8% for the HST and 3.5% for the increased costs to operate a taxi.

 

By-law and Regulatory Services recommends an eight percent (8%) increase related to the introduction of the HST to be effective July 1st, 2010.

 

Despite the development of a Taxi Cost Index which was intended to be used as the guideline to establish fare increases, members of the taxi industry have expressed concern that the prescribed formula for calculating fares may be outdated.  Subject to the direction of Council, staff would be willing to work with the taxi industry to conduct a review of the Taxi Cost Index and report back on potential options that can more accurately reflect the cost of operating a taxicab.   

 

 

Harmonized Sales Tax (HST) – 8% Impact on Taximeter Rate

 

The introduction of the Harmonized Sales Tax (HST) scheduled for July 1, 2010 will have a significant impact on taxi driver revenues.  Like the five percent (5%) Federal Goods and Services Tax (GST) the HST (an additional 8%) will be included in the amount shown on the taximeter, and will be included in taxicab fare collected from the paying passenger, and will be remitted to the Federal Government by the taxi driver. 

 

Should the taximeter rate not be adjusted, the introduction of the HST will result in an eight percent (8%) pressure on taxi drivers’ revenue.  Failure to provide the recommended increase will result in an actual decrease in driver revenue.

 

By-law and Regulatory Services proposes a by-law amendment that will allow for a taximeter rate adjustment that incorporates consideration for the one time pressure created by the introduction of the HST.

 

Taxi Meter Rate - Ten Cent ($0.10) Surcharge – Scheduled October 1, 2010 Repeal

 

The ten cent ($0.10) surcharge approved by Council on May 28, 2008, and applied to the taximeter drop rate to help taxicab owners offset the costs related to installation and maintenance of the in-cab camera, is scheduled for repeal on October 1, 2010, as prescribed by Council. 

 

Adjustments to taximeters are consuming of time and resources. Staff recommends that only one taximeter adjustment be undertaken in 2010, and that the taximeter be adjusted commencing on July 1, 2010 until all taximeter seals are inspected during the prescribed Fall 2010 inspections. 

 

An amendment to the Taxi By-law is required to give effect to the proposed date changes.

 

Proposed 2010 Taxi Meter Rate Adjustment – Eight Percent (8%)

 

Staff recommends that Council approve an eight percent (8.0%) increase in the taximeter rate.  The proposed eight percent (8.0%) increase addresses the introduction of the HST, and will readjust the taximeter rates that have taken place between 2001 and 2010, to concur with the TCI variations for the same period. 

 

Because meter rate calibrations and the requisite inspections are consuming of time and resources, staff recommends that only one taximeter rate adjustment be effected in 2010.  Therefore to combine the rate adjustment and the repeal of the ten cent ($0.10) surcharge, staff recommends making the meter rate adjustment effective on the earlier date of July 1, as this will allow taxi drivers to begin collecting the new adjusted rates as early as possible.

 

The proposed eight percent (8.0%) increase will result in the taxi travelling public absorbing the HST. 

 

The industry agrees that the proposed taximeter adjustment, including the repeal of the ten cent ($0.10) surcharge, be effective July 1, 2010.

 

Current

Current Taxi fare

Drop Rate $3.30 for 1st   110m - $0.16  per add. 93m - $0.16 per 24 seconds

 

5 km trip

10 km trip

35 km trip

Fare

$11.71

$20.32

$63.03

 

Recommended 8.0%

Taxi fare Adjustment – to take effect on July 1, 2010

Drop Rate $3.45 for 1st   150m - $0.16  per add. 86m - $0.16 per 24 seconds

 

5 km trip

10 km trip

35 km trip

Fare

$12.47

$21.78

$68.29

 

 

Recommendation 1(d) – Minor Housekeeping Matters

 

Staff has identified minor housekeeping matters. This recommendation is sought to authorize staff to amend the Taxi By-law to correct these minor discrepancies. 

 

Approval of this recommendation will allow staff to correct the following types of minor errors:

(i)                 numbering and lettering of sections,  subsections, paragraphs and clauses used to

reference the various by-law provisions, and

(ii)        spelling and typographical errors.

 

The intent of the Taxi By-law will in no way be modified and similarly there will be no impact to taxi service providers or the public. 

 

Recommendation 2  

 

That the Community and Protective Services Committee receive the following related information:

 

2(a)      Taxi Driver Appreciation Program Ceremony

 

On June 8, 2010, the City of Ottawa will hold its first Taxi Driver Appreciation Ceremony to honour taxicab drivers selected by the public, their peers and By-law and Regulatory Services for their positive influence on the taxi industry, their long service and their service excellence. 

 

It is recognized that Ottawa’s taxicab drivers are ambassadors of the City since they are one of the first people visitors see and are, therefore, integral in ensuring a positive overall experience.  As well, our taxicab drivers are recognized as being an important component of Ottawa’s public transportation system for many of our residents.

 

It is further recognized that some drivers provide exemplary service. These occurrences are reported through various channels – letters, phone calls or e-mails directly to the various Brokers and/or the City of Ottawa. Some acts of outstanding service are reported directly through media channels.

 

The Taxi Stakeholder Consultation Group and By-law and Regulatory Services established a mechanism to gather, substantiate and formally recognize long-service or exemplary acts.    

 

Invitation for Nominations

 

In January 2010, a bilingual notice of the Taxi Driver Recognition Program was mailed to all licensed taxicab drivers, taxi plate holders and taxi brokers.  The notice provided a brief description of the event, listed the five (5) award categories and called for nominations to be reviewed by the Taxi Stakeholder Consultation Group.  

 

All compliments about exemplary service by a taxicab driver reported to the City of Ottawa by means of contact information on the tariff card (3-1-1 or taxihotline@ottawa.ca)are directed to By-law and Regulatory Services. 

 

All compliments reported to taxicab Brokers, when driver can be identified through information provided by the member of the public, to be forwarded to By-law and Regulatory Services (bylawservices.ca).

 

Award Categories 

 

Awards will be presented in the categories of Excellent Customer Service, Access for All, Heroism, Role Model and Lifetime Achievement if suitable candidates are identified.

 

Notice to Nominated Drivers

 

By-law and Regulatory Services will send a letter advising the driver that he or she has been nominated for one of the recognition categories. 

 

Details of the nomination will be provided and will commend the driver on the good service.  The letter will advise that he or she will be considered for recognition at the Taxicab Driver Recognition Ceremony to be hosted by the City of Ottawa.  A copy of the letter will be forwarded to the Broker.

 

By-law and Regulatory Services  will add the letter along with all relevant information to Taxicab Driver Recognition Ceremony file for future review.

 

Selection and Review Process

 

The Selection Committee comprised of three (3) members of the Taxi Stakeholder Consultation Group and two (2) members of By-law and Regulatory Services,is tasked with selecting the recipient taxicab drivers who will be invited to attend the event along with a guest. 

 


Substantiation of Information

 

By-law and Regulatory Services will contact the nominating member of the public or member of the taxi industry to confirm the information received.  In cases where vehicle information has not been provided, By-law staff will gather the relevant information to assist in identifying the driver.

 

Once the driver is identified, By-law and Regulatory Services will review the driver’s Taxi License file to confirm if the driver is in good standing with the City and will then contact the appropriate Broker to confirm that the driver is in good standing with the Broker.

 

Once the Selection Committee has determined the definitive list of Taxi Drivers to be honoured, the By-law and Regulatory Services will notify the drivers and invite these to attend the Taxi Driver Recognition Ceremony.

 

2010 - Taxi Driver Appreciation Ceremony

 

This first annual Taxi Driver Appreciation Ceremony will be held at 1:00 p.m. on June 8, 2010, in the Councillors Lounge at City Hall.  Refreshments will be provided

 

By-law and Regulatory Services will send invitations to Members of Council, senior management staff, licensed Brokers, Dispatcher Coventry Connections, Taxi Union Locals, Taxi Training Program Algonquin College trainers, Ottawa Tourism, Ottawa Chamber of Commerce, Nominees and their families and media to attend the ceremony.

 

The awards, consisting of framed certificates, will be presented by the Mayor and the Chair, Community and Protective Services Committee.

 

2(b)     Information on the 2010 Bandit Cab – Public Awareness Programme

 

Ottawa’s licensed taxicab industry has expressed concern about what is perceived to be a growing number of local bandit operations and indicated they would like to see additional measures put in place that will permanently eradicate this potentially unsafe and illegal practice. 

 

The “Don’t Let The Bandit Take You for a Ride” campaign was first implemented in 2006.  The education campaign is aimed at the general public and businesses about the problems associated with taking illegal taxis.  This year’s  Bandit Cab Campaign went public in the week of May 17th with seventy-five  Bus Board Ads to run for a two-month period. In addition, a Public Service Announcement has been issued to media outlets warning residents about the dangers of using unlicensed taxicabs.

 

A team of By-law Officers has initiated an enforcement blitz, to run concurrently with the bus board ads, aimed at identifying and charging bandit taxicab drivers. In 2009, an extensive enforcement initiative resulted in dozens of charges against both bandit cab drivers and brokers. These cases are currently advancing through the Court system with significant fines being imposed.

 

RURAL IMPLICATIONS

 

There are no specific rural implications associated with the recommendations.

 

CONSULTATION

 

Consultation included the publication of a notice in the Ottawa Citizen, the Ottawa Sun and Le Droit on May 7, and again on May 14, 2010, notifying the general public of the proposed recommendations and the date, time and location of the Community and Protective Services Committee meeting at which the recommendations will be considered.  The notice also provided the public the name and contact information of the appropriate staff, for people wishing to obtain more information, provide comment or wishing to attend the meeting in person.  In April and May, staff met with taxi brokers and representatives of the taxi driver union to present the recommendations and solicit comments and suggestions.  The general public did not provide comments.  On May 26th, the National Representative of CAW Canada, representing the taxicab drivers requested an increase of 8% to reflect the new HST and an additional 3.5% to offset increased costs to operate a taxi.

 

 

COMMENTS BY THE WARD COUNCILLOR(S)

 

N/A

 

 

LEGAL/RISK MANAGEMENT IMPLICATIONS

 

There are no legal or risk management implications with respect to the implementation of the recommendations of this report.

 

 

CITY STRATEGIC PLAN

 

N/A

 

 

TECHNICAL IMPLICATIONS

 

N/A

 

 

FINANCIAL IMPLICATIONS

 

There are no financial implications associated with this report.


 

SUPPORTING DOCUMENTATION

 

Document 1 – Proposed Amending By-law

Document 2 – Ontario Municipalities Taximeter Rate Comparison Chart

Document 3 – Request for Meter Rate Adjustment

 

 

DISPOSITION

 

Legal Services in consultation with By-law and Regulatory Services to process the amending By-law to Council for enactment.

 

 


DOCUMENT 1

 

BY-LAW NO. 2010-

 

                  A by-law of the City of Ottawa to amend By-law No. 2005-481 respecting the licensing, regulating and governing of taxicabs, taxicab drivers, taxicab plate holders and taxicab brokers in the regulated area.

 

The Council of the City of Ottawa enacts as follows:

 

1.               Section 1, DEFINITIONS of By-law No. 2005-481 entitled “A by-law of the City of Ottawa to provide for the licensing, regulating and governing of taxicabs, taxicab drivers, taxicab plate holders and taxicab brokers in the regulated area of the City of Ottawa”, as amended, is amended by repealing the definition of “low emission vehicle” and substituting the following definition therefor:

 

“low emission vehicle” means a motor vehicle that is a hybrid vehicle or a vehicle that is powered by propane, natural gas or electricity;

 

2.               Subsection 9(3) of the said By-law No. 2005-481 is repealed and the following subsection is substituted therefor:

(3)     Commencing in the 2012 renewal period, proof of successful completion of the Refresher Training Course in accordance with Section 56A shall be a condition of renewal.              

 

3.               Section 56A of the said By-law No. 2005-481 is repealed and the following Section is substituted therefor:

56A. Commencing in  2012 and every two years thereafter, every licensed standard taxicab driver and licensed accessible taxicab driver shall be required to successfully complete the Refresher Training Course as a condition of renewal of his or her licence.                  

 

4.               Clause (g) of subsection    14(1) of the said By-law No. 2005-481 is repealed and the following clause is substituted therefor:

                  (g)     proof that the motor vehicle in respect of which the taxi plate holder licence is applied for complies with the vehicle standards set out in Sections 42 and 43 as applicable;

 

5.               Subsections 30(5) and 30(6) of the said By-law No. 2005-481 are repealed and the following subsections are substituted therefor:

(5)   ensure that the taxicab upon which the standard taxi plate holder’s taxi plate or accessible taxi plate holder’s taxi plate is affixed complies in all respects with the taxicab vehicle standards set out in Sections 42 and 43, as applicable.


 

(6)   inspect the taxicab upon which the taxi plate is affixed within twenty-four (24) hours of being notified or otherwise becoming aware of any defect in or of an accident involving a taxicab in order to ensure it continues to meet all taxicab vehicle standards set out in Sections 42 and 43, as applicable.

                 

6.               Sections 42 to 47 related to TAXICAB VEHICLE STANDARDS of the said By-law No. 2005-481 and their headings are repealed and the following Sections substituted therefor:

 

42.       The following motor vehicle standards apply to standard taxicabs and accessible taxicabs:      

(a)          the motor vehicle shall have air conditioning,

(b)         the motor vehicle shall be capable of seating at least five (5) and no more than seven (7) individuals including the driver,

(c)     the windshield and windows shall be clear glass or lightly tinted, provided that the light tint:

(i)                 is non-reflective,

(ii)               is not darker than 35% visible light transmission, and

(iii)             complies with Section 73 of the Highway Traffic Act,

(d)    every safety equipment and comfort system for passengers shall be functioning,

(e)     minimum front seat specification of 40 inches as follows:

(i)                 front seat leg room: minimum 21 inches measured from the bottom of the gas pedal to the top front edge of the front seat, and

(ii)               depth of front seat: minimum 19 inches measured horizontally from the top front edge of the front seat to the front most part of the front seat’s back rest,

(f)     minimum back seat specification of 27 inches as follows:

(i)                 rear seat leg room: minimum 10 inches measured horizontally from the top front edge of the back seat and the back of the front seat, and

(ii)               depth of rear seat: minimum 17 inches measured horizontally from the top front edge of the rear seat to the front most part of the rear seat’s back rest,

(g)     minimum width of the back seat shall be 54 inches,

(h)     minimum trunk capacity or luggage storage space shall be as follows:

(i)                 if a sedan (other than a low emission vehicle sedan), 16 cubic feet,

(ii)               if a van, 16 cubic feet, and

(iii)             if a low emission vehicle, 10 cubic feet.

(i)      no motor vehicle shall be used as a taxicab unless at the time of the fall inspection:

(i)                 it is less than seven (7) model years old, if it is for use as a standard taxicab;

(ii)               it is less than eight (8) model years old, if it is a low emission vehicle for use as a standard taxicab or an accessible taxicab other than a London Black Taxicab;

(iii)             it is less than fourteen (14) model years old, if it is a London Black Taxicab;

 

43  No licensed standard taxi plate holder or licensed accessible taxi plate holder shall replace his or her taxicab with a replacement motor vehicle unless the replacement motor vehicle is less than four (4) model years old at the time the application is made to replace the taxicab.

 

44  For the purpose of calculating the age of the motor vehicles as prescribed in subsections 42 (i) and Section 43, the model year of the vehicle is not included in the calculation.

 

.45 In subsection 42 (i) the expression “fall inspection” means the second regularly scheduled mechanical inspection conducted pursuant to Section 49.

 

46  The Chief Licence Inspector may waive the provisions of subsections 42(h)(ii) and (iii) where the allowance for lesser trunk or storage capacity dimension is deemed to provide an incentive to introduce more low emission vehicles in the taxi fleet.

 

.47 The Chief License Inspector may:

(i)           keep and maintain a list of approved makes and models of vehicles that meet the requirements of this by-law and are otherwise deemed suitable for taxicab service, amend the list of suitable vehicles, and

(ii)         add new suitable models of vehicles as they become available, and,

(iii)       add remove from the list, models that no longer meet the requirements of this by-law or are otherwise no longer deemed suitable.

 

7.               Subsections 52(1) of the said By-law No. 2005-481 is repealed and the following subsection is substituted therefor:

 

52(1)          Every licensed standard taxi plate holder and every licensed accessible taxi plate holder who replaces his or her taxicab shall apply to the Chief License Inspector to change the taxicab with respect to which the taxi plate holder licence is designated and shall comply with clauses (f), (g), (h), (i) and (j) of Section 14 and Sections 18, 36, 42, 43, and 49, as applicable.   

 

8.               The said By-law No. 2005-481 is amended by adding immediately after Section 55 the following Sections:

 

55A.          Despite subsection 55(2), in 2010 the date of the meter rate adjustment shall be July 1.

 

55B           Despite subsection 55(5), in 2010 the amount of the meter rate adjustment may exceed the percentage annual increment in the TCI, so as to address the introduction of the Harmonized Sales Tax.  

 

9.               Subsection 66(2) of the said By-law No. 2005-481 is repealed and the following subsection is substituted therefor:

 

66(2)   No application for the conversion of a standard taxi plate holder licence to an accessible taxi plate holder licence shall be processed unless and until the Chief License Inspector is satisfied that the proposed licensee will be in compliance with Section 42 as it relates to vehicle standards for accessible taxicabs.

 

10.       Section 80 of the said By-law No. 2005-481 is repealed and the following Section is substituted therefor:

 

80.          The Licence Committee shall give its decision in writing to the Chief Licence Inspector        within seven (7) business days of the date of the completion of the review hearing.

 

11.             Schedule “B”, Tariff, of the said By-law No. 2005-481, is amended by repealing Item 1 and substituting the following item therefor:

 

1.      One to Six Passengers

                  For the first 150 metres or part thereof………………..$3.45

For each additional 86 metres or part thereof………..$0.16

For each twenty-eight (24) seconds waiting time

or part thereof while under engagement………………$0.16

 

12.             This by-law shall come into effect on July 1, 2010.

 

 

ENACTED AND PASSED this          day of               , 2010.

 

 

 

 

                  CITY CLERK                                                                    MAYOR

 

 

 

 

 

 


 

DOCUMENT 2

 

Ontario Municipalities - 5km trip - Comparison Chart

 

City

5km

10km

25km

Thunder Bay

$15.81

$27.71

$63.42

Niagara Falls

$14.61

$25.98

$60.07

Ottawa  Requested 11.5%

$13.65

$23.76

$54.10

Mississauga – 8% HST*

$12.99

21.73

$47.96

Oshawa – 8% HST*

$12.96

$22.38

$50.72

Toronto – 8% HST*

$12.74

$21.48

$47.71

Markham-8% HST*

$12.74

$21.48

$47.71

Ottawa-8%HST

$12.53

$21.73

$49.32

Oakville – 8% HST*

$12.42

$21.60

$49.52

London

$12.32

$21.24

$48.03

Hamilton

$12.17

$21.28

$48.59

Ottawa - Current

$11.71

$20.32

$46.12

Montreal

$11.30

$19.30

$43.30

Regina

$10.89

$18.47

$41.20

Edmonton

$10.81

$18.20

$40.44

St. Johns

$10.78

$18.31

40.90

Calgary

$10.61

$18.02

$40.24

Windsor-8% HST*

$10.59

$17.84

$39.58

Halifax

$10.42

$17.90

$40.42

Winnipeg

$10.30

$17.19

$37.88

Vancouver

$10.05

$18.80

$45.05

 

*reflects an 8% increase should such adjustments be approved by respective Councils

 

 

Council Approved - Taximeter Rate Adjustments

 

Year

Percentage Increase

Other adjustments

2001

6.0%

 

2003

10.0%

 

2004

7.0%

 

2005

7.5%

 

2006

 

$0.05 surcharge on drop rate

2008

10%

$0.10 replaces the $0.05 surcharge

Total

40.5%

 


 

TAXI BY-LAW – AMENDMENTS RELATED TO VEHICLE STANDARDS,

METER RATE ADJUSTMENTS AND MINOR ADMINISTRATIVE CORRECTIONS

REGLEMENT SUR LES SERVICES DE TAXI – MODIFICATIONS DES STANDARDS DES VEHICLES, L’AJUSTEMENT DES TARIFS DE TAXIMETRE et MODIFICATIONS ADMINISTRATIVES MINEURES    

ACS2010-COS-EPS-0025                             CITY-WIDE / À L’ÉCHELLE DE LA VILLE

 

Susan Jones, General Manager, Emergency and Protective Services introduced the item before the Committee and those who would be giving the presentation, Linda Anderson, Chief, By-law and Regulatory Services, Philip Powell, Program Manager, Licensing, Permits and Markets and Valerie Bietlot, City Legal Counsel.

 

Linda Anderson stated that they would abbreviate the presentation and drill down to the taxi meter adjustments.  She noted that the taxi industry is able to have one adjustment to the taxi rate every year and that rate is to take effect on October 1st of that year.  The industry must request it by June 1.  A taxi cost index is used to determine that rate which is built into the by-law.  She stated that a request was received for a total increase of 11.5%.  She noted that 8% of that directly attributable to the new harmonized sales tax (HST) and a 3% cost of living increase.  However, based on the taxi cost index they would be eligible for a 1.8% cost of living increase.  Since they had not received an increase in 2 years, this would rise to 3.5% for a cost of living increase.  Much of the information was covered in a PowerPoint presentation which is held on file with the City Clerk’s office.  In summary, staff is recommending an 8% increase simply to address the July 1st HST, as well, the 10% surcharge for security cameras would come off the meters on July 1st rather than October 1st.  She also commented that there are now 1,158 taxi cabs in the City and it would take a couple of months to get all the meters adjusted and the inspection would therefore take place in early fall.

 

Chair Deans asked for further clarification on the effect of the HST on the customers and the taxi drivers.  It was her understanding that drivers would now be able to claim 100% of the  tax on the purchase of such items as tires, vehicles, fuel, etc… where as prior to July 1 they are not able to get the 8% PST back.  Brian McCuan, Manager, Financial Policy, Compliance and Systems introduced Sylvia Theriault, Senior Business Consultant in charge of commodity taxes who will be answering many of the questions on the HST.  Sylvia stated that at the present time any purchases where PST is encountered it is a complete sunk cost which means it is not refundable.  With the introduction of the HST which is the harmonization of the 8% PST and 5% GST, taxes related to the purchase of items for a taxi driver’s business will be fully refundable. This means a gain to the drivers. 


 

Chair Deans wants to ensure that the City is fair to the travelling public and that they benefit from this somehow in the fares.  Mr. McCuan stated that a study has not been done at this time to examine what the cost to the drivers are prior to the HST and what they will be like post July 1st.  Chair Deans suggested that over the next year there be a study done on the impacts and benefits of the HST on the taxi industry.  Linda Anderson has taken this as a direction to staff.

 

Councillor Chiarelli inquired if the taxi industry is one of those operations that will benefit from the introduction of the HST. Sylvia Theriault stated yes. She reiterated that prior to July 1st any expenditures that included the 8% PST that tax was not refundable but after July 1st it will be under the HST.

 

In response to Councillor Qadri’s question regarding the new tax on gas Sylvia Theriault confirmed that it would be refundable if used for business purposes such as taxis.

 

Councillor Chiarelli stated that he would introduce a motion dealing with long term taxi drivers who have failed to renew or missed their renewal date so that they would not be required to go back to square 1 and school but rather be required to pay a penalty.

 

Councillor Qadri inquired as to what that penalty might be.  Linda Anderson said that currently the late fee for renewing is $50.  Councillor Qadri stated that the penalty should be higher if they are being exempted from having to take a course and should be in the vicinity of $300.  He asked if this could be a friendly amendment.  It was acceptable to Councillor Chiarelli.

 

The Committee heard from the following delegations:

 

Ziad Adi, Airport Taxi Union, stated that this has been a bad year for taxi drivers mainly due to the recession, the closing of the convention centre, the prorogation of Parliament, the layoffs and closings in high-tech firms and the mild short winter. He stated that although the increase from 2001 to 2008 appears to be 40.5% it must be remembered that from 1992 to 2000 there were no increases whatsoever. Over an 18 year period it comes to 2.2% per year.  Many costs have increased such as insurance, City fees, fuel, vehicles, maintenance, etc…  He noted that the Taxi Cost Index has not been updated since 2002. He hopes the Committee will approve the 11.5% requested by the drivers.

 

Chair Deans admitted that bandit cabs have become a problem but it would not get better if meter rates were allowed to increase so greatly.  The City has one of the highest fares in the country and an increase of 11.5% would make it out of whack.


 

Jaswinder Singh, Canadian Auto Workers Local 1688, Ontario Taxi Union, represents approximately 2,300 drivers in the Ottawa area.  His main issue is the bandit cabs.  He would like the City to do more to hinder the operation of bandit cabs.  He said there were about 34 illegal brokers working in the industry.  They would like the City to approach the Province to impound illegal cabs and set a higher fine.

 

Chair Deans commented that the City has had campaigns in the past warning residents not to take bandit cabs for many reasons such as safety.  She feels that perhaps more campaigns should be done and the motion to be introduced should help with that.

 

Moved by R. Chiarelli

 

Be It Resolved that a licensed standard or accessible taxi driver with no less than 10 (ten) years experience as a license taxi driver in the City of Ottawa be exempt from the requirement to complete the basic and accessible education training course if this/her license has lapsed and the individual wishes to apply for a new license, provided that all other requirements of the By-law are met.

 

And Be It Further Resolved that these individuals be subject to an additional $300.00 application fee in order to re-apply for a license.

 

                                                                                          CARRIED

 

Moved by P. Feltmate

 

WHEREAS By-law and Regulatory Services undertakes enforcement “blitzes” to track, investigate and charge illegal taxi operations;

 

AND WHEREAS, even with successful convictions, the popularity of bandit cabs appears to be growing;

 

AND WHEREAS, bandit cab operations take fares away from legitimate licensed taxicab drivers, result in tax and insurance fraud, and may use unsafe vehicles;

 

AND WHEREAS, the potential for more serious crime is present;

 

THEREFORE BE IT RESOLVED THAT the Community and Protective Services recommend that Council request that the Province of Ontario grant municipalities the authority to impound vehicles that are known to have operated as bandit cabs or that are operating as bandit cabs, and that the City Clerk be directed to send such a request to the Ministers of Municipal Affairs and of Transportation.

 

                                                                                          CARRIED

 

Moved by P. Feltmate

 

WHEREAS the greening of municipal taxi fleets would help the province’s carbon foot print;

 

AND WHEREAS, the purchase cost of hybrid vehicles continues to be a deterrent to such vehicles being used as taxicabs;

 

AND WHEREAS, the current City of Ottawa incentive that allows low emission vehicles one additional year of taxicab service has not been sufficient to increase the number of natural gas or propane powered vehicles, and will likely see similar results with hybrids or electric cars;

 

THEREFORE BE IT RESOLVED THAT the Community and Protective Services recommend that Council request that the Province of Ontario provide additional financial incentives to offset the higher costs of hybrid or electrically powered vehicles being used in taxicab fleets in Ontario, and that the City Clerk be directed to forward such request to the Ministers of Transportation and of the Environment.

 

                                                                                          CARRIED

 

That the Community and Protective Services Committee recommend Council:

 

1.         Approve amendments to Taxi By-law Number 2005-481, as amended, to be effective July 1, 2010 as outlined in this report and attached in Document 1, to:

(a)        Replace outdated vehicle standards that prevent approval of some low emission and hybrid vehicles from becoming taxicabs;

(b)       Revise the implementation date for taxicab drivers to have completed the Refresher Training Course as a condition for renewing their licenses;

(c)        Approve a taxi meter rate adjustment based on:

(i)         the introduction of the Harmonized Sales Tax on July 1, 2010; and

(ii)        the scheduled repeal of the ten ($0.10) cent surcharge on the drop rate on October 1;

(d)       Clarify that License Committee decisions are to be given to the Chief License Inspector within seven (7) business days rather than the stated seven (7) days, as currently provided in the Taxi By-law; and

(e)        Effect housekeeping matters related to spelling and to correct typographical errors.


 

2.         Receive information outlined in this report respecting:

(a)        Taxi Driver Appreciation Event; and

(b)       The 2010 Bandit Cab Public Awareness Programme.

 

3.         Request that the Province of Ontario grant municipalities the authority to impound vehicles that are known to have operated as bandit cabs or that are operating as bandit cabs, and that the City Clerk be directed to send such a request to the Ministers of Municipal Affairs and of Transportation

 

4.         Request that the Province of Ontario provide additional financial incentives to offset the higher costs of hybrid or electrically powered vehicles being used in taxicab fleets in Ontario, and that the City Clerk be directed to forward such request to the Ministers of Transportation and of the Environment.

 

5.         Approve that a licensed standard or accessible taxi driver with no less than 10 (ten) years experience as a license taxi driver in the City of Ottawa be exempt from the requirement to complete the basic and accessible education training course if this/her license has lapsed and the individual wishes to apply for a new license, provided that all other requirements of the By-law are met and that these individuals be subject to an additional $300.00 application fee in order to re-apply for a license.

 

                                                                                          CARRIED as amended