Citizen Satisfaction Survey Report 2007

Citizen Satisfaction Survey Report 2004

Adopted Budget Documents

2009 Adopted Operating and Capital Budget - Tax and Rate supported programs

Tax-supported programs include expenditures for municipal programs such as road maintenance, public transit, fire services, garbage collection, public health, libraries, arts and culture, and parks and recreation. User fees are used to reduce the costs associated with some of these programs with the remainder funded through property taxes.

The Rate Supported Budget covers the costs for the provision of drinking water, wastewater and municipal drains services.

Note: The documents are available in English only

Bookmarks have been added to the documents below in an effort to make navigation easier and provide added search-ability. The bookmarks will appear on the left hand side of your screen when you open the document. As well, the Table of Contents contains links to individual pages, with a button on the bottom left of each page to return you to the table of contents.

• 2009 Adopted Operating and Capital Budget Adopted Budget (PDF- 2,305 KB)
• 2009 Supplemental Capital Budget Information Adopted Budget Supplementary Information (PDF – 3,738 KB)

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2009 Adopted Operating and Capital Budget

• Overview [ pdf – 452 KB ]
• Corporate Summaries [ pdf – 378 KB ]
• Program and Services Summaries by Department/Branch
• Departmental Budget Changes
• Capital Budget Summaries
• Forecast Changes for 2010
• Forecast Changes for 2011
• City Governance
• Elected Officials [ pdf – 97 KB ]
• City Manager [ pdf – 151 KB ]
• City Manager’s Office
• Financial Services
• City Clerk’s Services
• Legal Services
• Office of the Auditor General [ pdf – 99 KB ]
• Buisness Transformation Services [ pdf – 219 KB ]
• Executive Director
• Real Property Asset Management
• Information Technology
• Communications and Customer Service
• Corporate Planning and Performance Reporting
• Service Excellence Program
• Planning, Transit and the Environment [ pdf – 214 KB ]
• Deputy City Manager’s Office
• Transit
• Building Code Services
• Planning Branch
• Economic and Environmental Sustainability
• Committee of Adjustment [ pdf – 101 KB ]
• Community and Protective Services [ pdf – 347 KB ]
• Deputy City Manager’s Office
• Employment and Financial Assistance
• Housing
• Fire
• Child Care
• Parks and Recreation
• Paramedic Services
• Long-Term Care
• Public Health
• Cultural Services and Community Funding
• By-Law
• Office of Emergency Management
• Ottawa Public Library [ pdf – 132 KB ]
• Ottawa Police Services [ pdf – 113 KB ]
• Public Works and Services [ pdf – 307 KB ]
• Tax Supported [ pdf – 206 KB ]
• Deputy City Manager’s Office
• Fleet
• Surface Operations
• Solid Waste
• Traffic and Parking Operations
• Infrastructure Services
• Rate Supported
• Drinking Water Services [ pdf – 122 KB ]
• Wastewater Services [ pdf – 129 KB ]
• Capital Budget [ pdf – 118 KB ]
• Non-Departmental Services [ pdf – 132 KB ]
• Corporate Human Resource Provision
• Capital Formation Costs
• Corporate Common Expenditures and Revenues
• Taxation Related Expenditures and Revenues
• Appendix 1 - Disposition of 2008 Operating Deficit [ pdf – 219 KB]
• Appendix 2 - 2008-2009 Cultural Services & Community Funding [ pdf – 102 kB ]