Citizen Satisfaction Survey Report
The Citizen Satisfaction Survey Report contains the results of a scientific survey of residents on satisfaction with City services, service priorities and funding options for services. The survey, new this year, was part of the public consultations that will shape budget recommendations to be debated by Council later this month.
The survey of 1,000 Ottawa residents is considered to be representative of the entire population, accurate within 3 percentage points nineteen times out of twenty. You can view online the following documents.
Final Report
Results of Consultations on Budget Directions and Recommended 2005 Budget Directions
Appendix A - EKOS Citizen Satisfaction Survey (Final Report) [.pdf version]
Appendix B - Councillor-led Consultations: Summary Report of All Meetings
Appendix C - Departmental Roundtables: Summary Report of All Meetings
Appendix D - Community-led Consultations: Summary Report of All Meetings
Appendix E - Overview Final Report: Workbook Questions and Appendices [ .pdf version]
Appendix E - Other comments [ .pdf version]
Appendix F - Additional Public Feedback: Summary Report of All Comments
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