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Purchasing

Standing offers

The City of Ottawa has more than 170 standing offers in place with 1000+ vendors authorized to do business with the City. Standing Offer opportunities are advertised on MERX and the OCA.

Learn More

Business Technology Plan

The Business Technology Plan [ PDF - 667 KB ] replaces the previous Five Year Technology Roadmap.  This plan incorporates the initiatives of all City departments with regard to the use of information technology, together with the ongoing infrastructure renewal and maintenance vital to maintain City services.

The Plan helps achieve the City’s objectives as described in the City Strategic Plan through leveraging information technology capabilities to meet the needs of residents, businesses and visitors of Ottawa by:

  • Keeping the technology base current;
  • Implementing technology solutions that support ServiceOttawa  and other transformational initiatives; and
  • Maintain, upgrade/replace critical business applications.

The plan is a living document developed in partnership with all City departments which will continue to evolve and respond to the changing needs of the City of Ottawa.  Progress against the plan is reviewed and a new plan produced annually to reflect changing business priorities, emerging technologies and fiscal constraints.

Vendor Performance Management (VPM)

In January 2015, Supply Services launched VPM, a standardized process to evaluate, track and provide feedback on the performance of vendors. Performance evaluations are conducted through an online software-as-a-service system provided by MERX.

There are four objectives of the VPM program:

  • Improve communication between vendors and the City
  • Provide feedback with the goal of performance excellence
  • Create and track standard Key Performance Indicators (KPIs)
  • Support the Contract Administration process used to address non-performance

For more information on VPM, please refer to the City of Ottawa’s VPM Guide

City contractors and the Accessibility for Ontarians with Disabilities Act (AODA)

The Government of Ontario enacted the Accessibility for Ontarians with Disabilities Act (AODA) in 2005, which sets out a clear goal and timeframe to make Ontario accessible by 2025.

The City of Ottawa is committed to providing equal treatment to people with disabilities for all City services, programs, goods and facilities in a way that respects their dignity as identified in the City's Accessibility Policy.

 Accessibility Training:

The Accessibility for Ontarians with Disabilities Act, 2005 (AODA) Accessibility Standard for Customer Service (ASCS) and the Integrated Accessibility Standards Regulation (IASR) requires all contractors and their employees who provide goods, services or facilities on behalf of the City to receive training  on these standards and on the Human Rights Code as they pertain to persons with disabilities.

The Online Accessibility Training for External Contractors / Consultants includes the Province’s ACSC and IASR training. It is easily available to City contractors for free.

Training Records:

Contractors must keep records of all training, including dates when training was provided, the number of employees who received training and individual training records for their business. Contractors are required to make this information available to the City and/or the Province upon request.

Accessible procurement:

Under the General Requirement of the IASR, the City is required to incorporate accessibility criteria, features and designs when procuring or acquiring goods, services, self-service kiosks or facilities, including written materials, web content and the delivery of programs, except where it is not practicable to do so. Contract specifications and evaluation include these criteria, features and designs where applicable. 

More information on these subjects can be found in our AODA Fact Sheet and more information can be found on both the Accessibility Standard for Customer Service and Integrated Accessibility Standards Regulation via AccessON, the Ministry of Economic Development, Employment & Infrastructure’s website.

If you have questions please do not hesitate to contact your Contracting Authority.

Bidding opportunities

E-Procurement Pilot Project

The City of Ottawa’s e-Procurement Pilot Project is now live! As of April 4th, 2016, the City of Ottawa will be posting all new Request for Quotations to the MERX e-Procurement System at the following link.

http://www.merx4.merx.com/cityofottawa

For more detailed information about the pilot please refer to the Common Questions Answered document on The City of Ottawa/MERX reference page below:

http://tenders.merx.com/cityofOttawa 

Requirements for Goods and Services under $100,000 may be advertised on Ottawa.ca, MERX, OCA bulletin board, procured from standing offers or sent to select suppliers based on previous similar procurements..

Bidding opportunities over $100,000

  • All requirements for Goods and Services valued at $100,000 and over are advertised on MERX;
  • All Construction contracts valued at $100,000 and over are advertised on the OCA bulletin board;
  • All requirements for professional and consulting services valued at $100,000 and over are advertised on MERX

Suppliers are made aware of requirements handled by the Supply Branch through:

MERX (electronic bidding service)
Tel: 1-800-964-6379
E-mail: merx@merx.com
Website: www.merx.com

Ottawa Construction Association (OCA)
Tel: 613-236-0488
E-mail: oca@oca.ca
Website: www.oca.ca

Bid results - Tenders

Publicly opened unofficial bid results are posted daily after a tender closing and can be found at the following link: http://ottawa.ca/en/business/doing-business-city/purchasing#unofficial-bidding-results. Results are available for a minimum of 24 hours.

Should you require a copy of previous results, please contact the Supply Branch by phone at 613-580-2424 x25186 or via email at bidresults@ottawa.ca.

Bid results - Proposals / Qualification Submissions

Results in the form of a written letter are provided to all respondents after an award has been recommended.

Contracts awarded

The following links show the Delegation of Authority reports comprising all procurements made by the City greater than $25,000 for the respective period.

The reports are organized by Department and then further separated by Service Area.

2016 - Mid Year Purchasing Report and contracts awarded summary - January 1, 2016 - June 30, 2016
Report to Council –  2016 Mid Year Purchasing Report and Contracts awarded for the period January 1, 2016 to June 30, 2016
Report to Transit Commission – Transit Services – Contracts awarded for the period January 1, 2016 to June 30, 2016
Report to Board of Health – Ottawa Public Health – Contracts awarded for the period January 1, 2016 to June 30, 2016

2015 - Purchasing Year in Review and contracts awarded summary - July 1, 2015 - December 31, 2015
Report to Council - Year in Review and Delegation of Authority – Contracts awarded for the period July 1, 2015 to December 31, 2015
Report to Transit Commission – Transit Services – Contracts awarded for the period July 1, 2015 to December 31, 2015
Report to Board of Health – Ottawa Public Health – Contracts awarded for the period July 1, 2015 to December 31, 2015

2015 - Mid Year Purchasing Report and contracts awarded summary - January 1, 2015 - June 30, 2015
Report to Council - Delegation of Authority – Contracts awarded for the period January 1, 2015 to June 30, 2015
Report to Transit Commission – Transit Services – Contracts awarded for the period January 1, 2015 to June 30, 2015
Report to Board of Health – Ottawa Public Health – Contracts awarded for the period January 1, 2015 to June 30, 2015

2014 – Purchasing Year in Review
Report to Council: 2014 – Purchasing Year in Review

To review reports prior to 2014, please use the Council and Committee meeting eAgenda to search for past procurement reports.

General Terms and Conditions

In support of its sustainability objectives, the City of Ottawa no longer provides a copy of the General Terms and Conditions as part of its solicitation documents.

Bidders are encouraged to review the terms and conditions on-line.

By submitting a bid, bidders confirm that they have read the City’s General Terms and Conditions dated September 24, 2015 and agree to be bound by them in any resulting contract.

Revision History

Date

Status

Version ID

Title

September 24, 2015

ACTIVE

7

General Terms & Conditions

November 4, 2014

Superseded

6

General Terms & Conditions

January 23, 2013

Superseded

5

General Terms & Conditions

October 31, 2011 

Superseded

4

General Terms & Conditions

September 6, 2011

Superseded

3

General Terms & Conditions

May 13, 2011

Superseded

2

General Terms & Conditions

December 14, 2010

Superseded

1

General Terms & Conditions

Purchasing By-law

The City's Supply Branch administers purchasing activities in accordance with the City of Ottawa Purchasing By-law [ PDF - 901 KB ] and established policies and procedures to ensure:

  • The competitive process is cost-effective and used whenever possible
  • Fair, open and equitable treatment to all suppliers
  • Best value for taxpayer dollars
  • Conformity with the Agreement on Internal Trade (AIT), and the Ontario-Quebec Procurement Agreement (OQPA)

Contact the Supply Branch

Tel: 613-580-2424, ext. 25186
Fax: 613-560-2126
Mail: City of Ottawa Supply Branch
100 Constellation Drive
4th Floor, West Tower
Ottawa, Ontario
K2G 6J8

Will McDonald, Chief Procurement Officer, 613-580-2424, ext. 12407
Joanne H. Graham, Manager, Procurement, 613-580-2424, ext. 43679
David Sloan, Manager, Strategic Sourcing, 613-580-2424, ext. 13564

Bids and Tenders

613 -580-2424, ext. 25186

Professional Services

Sanna D'Ornellas, Senior Policy & Purchasing Officer, 613-580-2424, ext. 14853

Fleet and Equipment

David Baird, Senior Policy & Purchasing Officer, 613-580-2424, ext. 25118

IT and Special Projects

Anthony Casimiri, Senior Purchasing & Policy Officer, 613-580-2424, ext. 21064

Construction

Jane Dagenais, Senior Policy & Purchasing Officer, 613-580-2424, ext. 22025

Technical Services

Cornelio Ledda, Senior Policy & Purchasing Officer, 613-580-2424, ext. 25822

Goods

Colin Tuthill, Senior Policy & Purchasing Officer, 613-580-2424, ext 15099

Unofficial Bidding Results

Monday (May 22, 2017)

Tuesday (May 23, 2017)

Wednesday (May 24, 2017)

Thursday (May 25, 2017)

The unofficial results will be available for a minimum of 24 hours. Should you require a copy of previous results, please contact the Supply Branch by phone at 613-580-2424 x25186 or via email at bidresults@ottawa.ca

French and/or alternative accessible formats available upon request. Please contact the Purchasing Officer/Buyer listed.