Accessibility services

The City of Ottawa has developed Accessibility Design Standards (ADS) to ensure that all City owned and operated spaces and facilities are inclusive and accessible to everyone. This commitment extends to residents, visitors and employees with visible or non-visible disabilities.

The City is committed to providing equal treatment to people with disabilities with respect to the use and benefit of City services, programs, goods and facilities in a manner that respects their dignity and that is equitable in relation to the broader public.

The City developed the Accessibility Design Standards based on provincial legislation and goes above and beyond those requirements. The Accessibility Design Standards are mandatory and apply to both new construction and rehabilitation projects.

The City of Ottawa has released an updated version of the Accessibility Design Standards – Second Edition, November 2015 [ PDF - 6875 KB ]. The second edition can be used immediately and supersedes the November 2012 first edition. The title pages, table of contents, and Section 1 of this document are available in both English and French. Due to its technical nature, the remainder of the document is available in English only. For more information, please contactStandardsSection@ottawa.ca