2013 Interim Property Taxes

Your 2013 Interim tax bill was mailed out between February 21 and February 27 with a payment due date of Thursday, March 21, 2013

The interim property tax bill is the first portion of your total property taxes. It is based on 50 per cent of last year’s taxes and is due in March. The final tax bill for the balance of your annual taxes is due in June.

Please take a moment to read more about the interim property tax bill and the various ways to pay your taxes.

Your property taxes pay for the city services you and your family enjoy every day. Every time you travel our network of roads and pathways, take a bus or enjoy the parks in your neighbourhood, your property tax dollars are at work. When you visit your local library and when you get your flu vaccination at a public health clinic, your taxes are working for you. From garbage and recycling collection to the frontline emergency services we all rely on to stay safe, your tax dollars go the distance. 

Addressing Specifications
Accessible format
How to pay your tax bill
Fees*
Other important information
Questions about property assessment?
Your property taxes
Type of property
Tax class description
Questions about property taxes? 

Addressing Specifications:

Please note for future mailings the city address for property tax bills as well as your water and sewer bill will be changed to Ottawa.  Most properties in the City of Ottawa rural areas will not be affected by this change.

Accessible format

Residents can now receive their tax or water and sewer bill in an accessible format (electronic format (e-text), large print, or Braille)

The City of Ottawa is committed to making accessibility a part of everyday business. As part of the development of accessible format documents, our regular billing documents are now available in electronic format (e-text), large print or Braille.To request an accessible format of these documents, please contact the Revenue Branch at 613-580-2444, (TTY: 613-580-2401), or revenue@ottawa.ca.

How to pay your tax bill

Pre-authorized Tax Payment (PTP)

The City’s Pre-authorized Tax Payment (PTP) plan provides different payment options for automatic bank withdrawal. Your current tax bill must be paid in full before you can enrol in the plan.  

Electronic billing and payment online
Receive and pay your property tax bill and water and sewer bill electronically free of charge with your Internet banking or epostTM To register, follow the detailed instructions on your banking site. 

Internet or telephone banking
Most financial institutions also offer Internet or telephone banking. To set up this option, you will need to input the 19-digit tax roll number shown on your tax bill. If this does not work, contact your bank’s help desk. 

Financial institutions
Payment can be made at most financial institutions in Ottawa on or before the due date. Institutions may charge a fee for this service. 

By mail
Send your tax bill stub and payment to:

City of Ottawa, PO Box 4647 Station A, Toronto ON  M5W 0E7

  • Do not fold, staple, stamp or write on payment stub
  • Make cheque(s) payable to “City of Ottawa”
  • Write your property tax roll number on the front of the cheque
  • Cheques dated for due date or earlier are accepted 

At any City of Ottawa Client Service Centre (CSC)
All CSCs will be open on the tax due date regardless of the day that a particular centre is normally open. For hours of operation, refer to the list below. Information: 3-1-1 or 613-580-2400, TTY: 613-580-2401
Payments may be made at all CSCs. After hours, you may deposit your payment in the drop-off boxes (available only at the first four CSCs listed below) up to the due date. Payments that are deposited in these drop-off boxes after regular business hours on the due date will be processed as received on the next day. A penalty charge of 1.25 per cent for late payment is added the day following the due date and the first day of each month thereafter. Payment by cash, Interac, cheque or money order will be accepted. Payment of your tax bill by credit card is not accepted. 

City Hall 110 Laurier Avenue West
Open weekdays from 8:30 am to 5 pm 

Ben Franklin Place* 101 Centrepointe Drive
Kanata* 580 Terry Fox Drive
Orléans* 255 Centrum Boulevard
*Open weekdays from 8:30 am to 4:30 pm 

Metcalfe 8243 Victoria Street
Open Tuesdays only from 8:30 am to 4:30 pm 

West Carleton 5670 Carp Road
Open Wednesdays only from 8:30 am to 4:30 pm 

North Gower 2155 Roger Stevens Drive
Open Thursdays only from 8:30 am to 4:30 pm 

Fees*

Payment Distribution Fee: If you have moved or you have more than one property tax account, you must ensure all your tax accounts have been individually set up for Internet/telephone banking or when making a payment at your financial institution. If a payment has to be transferred from one account to another, a $33 fee will be incurred. 

Receipts: Only ONE tax bill is issued. Should you require a receipt, return the entire bill with your payment. If a duplicate tax bill is required, a $33 charge will apply. 

Change in name: If you have recently purchased, transferred title or changed your name, there is a $40 fee to cover the costs associated with making the changes to the tax roll. You will be billed separately from your tax bill. 

New account: If your property is new to the tax roll, you will incur a one-time $65 fee to cover the costs associated with setting up your tax roll. This fee will be charged on your first tax bill. 

Reminder notice: All tax accounts issued a Reminder Notice will be charged $6.30 to cover the production, mailing and administration costs involved. Reminders are issued after each billing and at year’s end. 

Returned items: There is a $40 service fee for all items returned from your banking institution. 

*2013 fee schedule stated. All fees are subject to annual review by Council 

Other important information

Additional or supplementary taxes

Additional or supplementary tax bills may be issued if:

  •  The property was not completely assessed at the time of preparation of the assessment rolls
  •  A new building has just reached completion or is now occupied
  •  A property has become taxable.

More information on supplementary taxes can be found on the City’s website at ottawa.ca/taxes. 

Late payment penalty
Partial payments are applied first toward the outstanding interest and penalty, then to the oldest outstanding taxes. A penalty of 1.25% for late payment is added the day following the due date and the first day of each month thereafter. Penalty and interest rates are set by City by-laws pursuant to the Municipal Act. 

Mortgage companies, agencies or tenants
Only ONE tax bill is issued. If a mortgage company or agent pays your tax bill, it is your responsibility to forward it to them. A receipt will be sent to you upon payment of your final bill. If your tenant(s) or lessee(s) pay the taxes in accordance with the terms of the lease, forward the bill to them 

Change of ownership or mailing address
Send the bill to the new owner or return it to Revenue Branch, indicating to whom the transfer of title has been made. Please advise us in writing of address changes. Failure to receive a tax bill will not invalidate penalty and interest charges. 

Tax Deferral Program
Payment of annual property taxes can be deferred for seniors and people with disabilities on low income. For more information visit the City’s website at : http://ottawa.ca/en/city-hall/budget-and-taxes/property-taxes/low-income-seniors-and-low-income-disabled-persons-tax.

Questions about property assessment?

In October 2012 the Municipal Property Assessment Corporation (MPAC) issued assessment notices for all properties in Ontario based on January 1, 2012 market values. This new value will be phased in over 4 years and will be used to calculate your 2013 to 2016 property taxes. If you have any questions about your assessment, please contact MPAC by phone at 1-866-296-6722 or by fax at 1-866-297-6703 or visit their website at www.mpac.ca.

Your property taxes

A portion of your taxes goes directly to local school boards and conservation authorities. The following is a breakdown of how the City spent its portion in 2012.

  • Provincially Mandated Programs – 14%
  • Employment and Financial Assistance – 4%
  • Housing – 6%
  • Child Care – 1%
  • Long Term Care –1%
  • Public Health –1%
  • Municipal Property Assessment Corp –1%
  • Ottawa Police Services –17%
  • Transit and Para Transpo –17%
  • Capital Financing – 12%
  • Planning/Roads/Traffic/Parking – 11%
  • Fire Services – 9%
  • General Administration – 8%
  • Parks / Recreation /Culture – 6%
  • Ottawa Public Library – 3%
  • Paramedic Services – 2%
  • Garbage /Recycling – 1%

Other services

The following codes describe the different levels of service provided to select areas:
CAL – Conservation Authority Levy
CCC – Canterbury Community Centre Expansion
FSR – Volunteer Fire Services
FSU – Fire Services
HDO - Kanata North Project
POL – Ottawa Police Service
SWB – Solid Waste Bin Services
SWC – Solid Waste Curbside Services
T – Urban Transit
TRA – Rural Transit (extended bus service) + Para Transpo
TRB – Para Transpo (rural areas receiving Para Transpo service only)

Tax class description

C – Commercial
D – Office Building
F – Farmland
G – Parking Lot
I – Industrial
J – Industrial (New construction)
K – Large Industrial (New construction)
L – Large Industrial
M – Multi-residential
N – New Multi-residential
P – Pipelines
Q – Sports Facility
R – Residential
S – Shopping Centre
T – Managed Forest
X – Commercial (New construction)
Y- Office Building (New construction)
Z- Shopping Centre (New construction)

Type of property

T – Taxable Full
U – Excess Land
X – Vacant Land
1 – Farmland Pending Development

Example: R T(Tax Class) Residential 
(Type) Taxable 

Questions about property taxes?

Visit the Property Taxes section at ottawa.ca/taxes or contact us by:

Mail and Payments: City of Ottawa, Revenue Branch
PO Box 4647 Station A
Toronto ON  M5W 0E7

Phone: 613-580-2444 (Calls may be recorded.)
TTY: 613-580-2401

Fax: 613-580-2457 

E-mail: revenue@ottawa.ca 

Hours of operation: Weekdays, 8 am to 4:30 pm
(June to August, 8 am to 4 pm) 

Please have your property address and the roll number listed on your tax bill handy when you contact us.