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Contact the City of Ottawa

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Dial 3-1-1

  • (613) 580-2400 (standard local number)

  • 1 (866) 261-9799 (toll free)

  • (613) 580-2401 (TTY service for the Deaf, Deafened and Hard of Hearing)

Get service by phone in 170 languages

Client Services

Get in person service at one of the ServiceOttawa Client Service Centres.

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Mailing Address

Ottawa City Hall
110 Laurier Avenue West
Ottawa, Ontario
K1P 1J1

Employee directory

If you need to reach a specific employee, try the employee directory.