Client service centres

  • ServiceOttawa Client Service Centres can be contacted by calling 3-1-1
  • ServiceOttawa Client Service Centres are closed on Statutory Holidays
  • Mailing address for Metcalfe, West Carleton and North Gower ServiceOttawa Client Service Centres:
    • 110 Laurier Avenue West
      Ottawa, ON
      K1P 1J1

Client service centre locations

City Hall

110 Laurier Avenue West
110 Laurier Avenue West
Ottawa, Ontario
K1P 1J1

Monday to Friday,
8:30 am to 5 pm
Free Public Wi-FI

East

Orléans Client Service Centre
Orléans Client Service Centre
255 Centrum Blvd. Orléans, ON
K1E 3V8

Monday to Friday,
8:30 am to 4:30 pm

West / south

Ben Franklin Place
Ben Franklin Place Client Service Centre
101 Centrepointe Dr., Nepean, ON
K2G 5K7

Monday to Friday,
8:30 am to 4:30 pm
Free Public Wi-Fi

Walter Baker Sports Centre

Walter Baker Sports Centre

100 Malvern Drive
Ottawa, ON K2J 2G5

Monday to Friday,
8 am to 8 pm. Payments made after 5pm will be processed on the following business day.
A limited number of services are offered at this location
Free Public Wi-Fi

West

Kanata Client Service Centre
Kanata Client Service Centre
Main level, 580 Terry Fox Drive
Kanata, ON, K2L 4C2

Monday to Friday,
8:30 am to 4:30 pm

Metcalfe

8243 Victoria St, Metcalfe
8243 Victoria St,
Metcalfe, ON
K0A 2P0

Tuesdays,
8:30 am to 4:30 pm

West Carleton

5670 Carp Rd, Kinburn
5670 Carp Rd,
Kinburn, ON
K0A 2H0

Wednesdays, 8:30 am to 4:30 pm

The first Wednesday of the month 7:30 AM – 3:30 PM

  • August 5
  • September 2
  • October 7
  • November 4
  • December 2
  • January 6, 2016

North Gower

2155 Roger Stevens Dr., North Gower
2155 Roger Stevens Dr.,
North Gower, ON
KOA 2T0

Thursdays, 8:30 am to 4:30 pm