Guide to Services and Programs for Older Adults

Download a PDF version [PDF 349 KB]

It is my pleasure to introduce the City of Ottawa Guide to Services and Programsfor Older Adults.

This valuable guide contains information on City of Ottawa services including:

  • Who to call for services
  • How to register for recreation programs
  • How to access the Ottawa Public Library’s delivery service
  • Where to get information on public health programs or adult day programsin your community
  • And so much more

As an older adult, you are a member of the fastest-growing age group in our city.In fact, the number of older adults is expected to more than double over the next 20 years.

The City of Ottawa wants to make it easier for you to access City services andcontinue to be an active member of the community by providing the informationyou need in easy-to-use formats.

This Guide to Services and Programs for Older Adults resulted from valuablefeedback provided by residents during the City’s development of its Older Adult Plan.It is another example of the City’s commitment to meeting the needs of older adultsin our community.

I am proud of the work the City is doing to improve and enhance services to older adults.

On behalf of my Council colleagues, I would like to thank the Seniors Roundtable and community members who assisted in developing this guide.

Jim watson

Mayor of Ottawa


To the Older Adult community of Ottawa,

As Chair of the Community and Protective Service Committee, I am pleased to see the scope of information contained in this City of Ottawa Guide to Services and Programs for Older Adults.

This guide provides an overview of the many City of Ottawa programs and services available for older adults. I trust you will find the information and assistance that will help you to live comfortably and independently in the City we all call home.

As the older adult population continues to grow, the City is re-affirming its commitment to enhance the quality of life of our senior residents. In recognition of our efforts, Ottawa has been welcomed into the World Health Organization’s Global Network of Age Friendly Cities. This honour serves as a tribute to all of those workingto make the City of Ottawa an age-friendly community.

I truly hope this guide will be of assistance and will direct you to services and opportunities that will enrich your lives. If you do not find what you are looking for please call 311 and speak to one of our staff who will be pleased to assist you.

I want to express my sincere gratitude to the community members and City staff who worked to make this guide possible. Their dedication to improving service for older adults in Ottawa is inspiring.

Mark Taylor

Ottawa City Councillor for Bay Ward