About Fire Services

Ottawa Fire Services protect us when there are fires, but they are also responsible for rescues, medical and hazardous-material emergencies. The department runs fire prevention, public education and emergency preparedness programs.

Contact us

Ottawa Fire Services

Address: Ottawa Fire Services Headquarters
1445 Carling Avenue, Ottawa, ON K1Z 7L9

Phone: 613-580-2860 
Fax: 613-580-2864

For general inquiries, contact firerequests@ottawa.ca 
Hours of Operation: Monday to Friday 8:30 a.m. to 4:30 p.m. 

Fire Prevention

General Fire Prevention questions/issues – not related to Public Education and station tours please contact fireprevention@ottawa.ca

To schedule public education events such as fire safety presentations, extinguisher training, the fire safety house, etc. please contact our public education division at fireeducation@ottawa.ca, by phone at 613 580-2658 or by Fax at 613-580-9613

When sending requests and payments for any of the following by mail, please send to:

101 Centrepoint Dr. 3rd Floor

Ottawa, ON K2G 5K7

  • Fire Inspections
  • File Searches
  • Fire Summary Reports
  • Fire Safety Plans (Request letter and payment ONLY)
  • Liquor Licences
  • Specific Event Burn Permits
  • Fire Drill & Safety Planning Review
  • Risk Safety Management Plan Review