About Fire Services

Ottawa Fire Services protect us when there are fires, but they are also responsible for rescues, medical and hazardous-material emergencies. The department runs fire prevention, public education and emergency preparedness programs.

Contact us

Ottawa Fire Services

Address: Ottawa Fire Services Headquarters
1445 Carling Avenue, Ottawa, ON K1Z 7L9

Phone: 613-580-2860
Fax: 613-580-2864
firerequests@ottawa.ca
Hours of Operation: Monday to Friday 8:30 a.m. to 4:30 p.m.

General Fire Prevention questions/issues – not related to Public Education and station tours please contact firepreventiongeneral@ottawa.ca

To schedule public education events such as fire safety presentations, extinguisher training, the fire safety house, etc. please contact our public education division at fireeducation@ottawa.ca or by phone at 613 580-2658