Roads

Additional information:

Rural road maintenance

The City improves road conditions by:

  • Patching potholes and repairing the road surface
  • Patching potholes with hot asphalt in both summer and winter 

To report any road deficiencies such as potholes, please visit ServiceOttawa.ca or call the City at 3-1-1.

Ditches, culverts and catch basins

  • Crews remove snow and ice from some ditches.
  • Where required, culverts are thawed using a steamer
  • Crews clear roadway catch basins of ice and snow to promote drainage to minimize potential flooding

To report an issue, please visit ServiceOttawa.ca or call the City at 3-1-1.

Gravel roads and shoulders

  • Gravel roads are graded to create an even roadway surface
  • After the frost has lifted, crews perform spring maintenance operations, which includes the continued grading of gravel roads and shoulders to re-establish an even road surface for smooth and safe driving after the winter months.

For more information about road maintenance operations, visit the Road Maintenance webpage. To report an issue, please visit ServiceOttawa.ca or call the City at 3-1-1.
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Road closure search tool

For citywide information on current road closures, construction and detours, use the roadwork and street closure search tool.
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Reporting a street light outage

The City operates and maintains street lighting. To report a street light outage, please contact the City by calling 3-1-1 or by e-mail at streetlighting@ottawa.ca and provide an address for the street light location.

Please note that street lights are different from traffic lights (red/yellow/green).  To report a traffic light outage pleae contact 3-1-1.
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Seasonal load restrictions on roads

During the spring thaw period, typically early March to mid-May, some roads cannot withstand heavy vehicle loads. Every year, the City monitors thaw progression by utilizing the forecast temperature data from Environment Canada and Weather Network to calculate the Thaw Index. When the Thaw Index reaches its threshold value, the load restrictions are imposed. The City also conducts deflection testing to monitor pavement strength as the thaw progresses. Once the pavement strength has been restored, the load restrictions are removed.

For complete and updated information, see Seasonal Road Restrictions.
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Replacement of damaged mailboxes

Damage to rural mailboxes often occurs during winter, but a mailbox may be damaged by other types of road maintenance equipment. Find more information on Replacement of damaged mailboxes.
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