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Ottawa Paramedic Service

First Aid, CPR and AED

The Ottawa Paramedic Service is committed to providing residents of Ottawa with the knowledge and skill to prevent injuries and handle emergency situations.

When a heart stops beating, early intervention can often save a life. Together with the City of Ottawa Paramedics, trained residents can and have improved survival rates for those suffering from sudden cardiac arrest.

Learn how anaphylaxis is caused and what to do if it occurs. Learn what to do if someone is experiencing severe bleeding, and what paramedics will do when they arrive on the scene. What causes a sprain? What are the symptoms? Find out in this section.

Jobs in the paramedic service

Ottawa's highly trained paramedics form an integral part of the City's emergency preparedness team and are the sole medically certified providers of out-of-hospital medical treatment.

About the Ottawa Paramedic Service

The Ottawa Paramedic Service delivers medical treatment for life-threatening medical emergencies including heart attacks, strokes, respiratory and traumatic injuries and covers an area of 2,796 sq. km.

Paramedics make presentations at schools or community groups in order to inform and educate students and residents about injury and illness prevention.

Personal health information is collected to help provide you with care and service by Paramedics and other health care providers (e.g. at receiving facility) or to process payments for health related services.

Contact us

To provide feedback on our service, use our Client Feedback Form. Please submit the form electronically by clicking on the “Submit” button at the end of the form.

You may also send us your comments by mail to:

Ottawa Paramedic Service
Professional Standards
2465 Don Reid Drive
Ottawa, Ontario K1H 1E2

Customer Service Line at 613-580-4771.

Please note phone lines are monitored during standard office hours Monday to Friday. For after-hours information and non-emergency support or assistance please dial 3-1-1 and a City of Ottawa client service agent will assist you. Call 9-1-1 for emergencies only.

To inquire about public relations, community events, media inquiries or general information: paramedicpublicrelations@ottawa.ca

If you are requesting a copy of documentation relating to a call: ambulancecallinfo@ottawa.ca