Ottawa Paramedic Service

The Ottawa Paramedic Service delivers medical treatment for life-threatening medical emergencies including heart attacks, strokes, respiratory and traumatic injuries and covers an area of 2,796 sq. km.

Ottawa's highly trained paramedics form an integral part of the City's emergency preparedness team and are the sole medically certified providers of out-of-hospital medical treatment. They provide high quality service to the community which is reflected in the Service Quality Model.

The Ottawa Paramedic Service is committed to providing residents of Ottawa with the knowledge and skills to prevent injuries and handle emergency situations. The service is involved in four major initiatives:

First Aid, CPR and AED

Provides supportive care in an emergency, teaches cardiopulmonary resuscitation, how to manage choking emergencies, and how to safely deliver a life-saving shock to a patient with an automatic external defibrillation instructs

Paramedic Public Access Defibrillator Program

Helps facilities and workplaces develop and operate their own PAD Program.

Contact us:

To provide feedback on our service, use our Client Feedback Form. Please submit the form electronically by clicking on the “Submit” button at the end of the form.

You may also send us an email to Paramedicfeedback@ottawa.ca or you can send your comments by mail to:

Ottawa Paramedic Service
Professional Standards
2465 Don Reid Drive
Ottawa, Ontario K1H 1E2

Customer Service Line at 613-580-4771.

To inquire about public relations, community events, media inquiries or general information: paramedicpublicrelations@ottawa.ca

If you are requesting a copy of documentation relating to a call: ambulancecallinfo@ottawa.ca

Special Event -- Medical Coverage

If organizing a special event and require paid-duty paramedics for medical coverage, please send an email detailing the date, time, locations and duration of the special event as well as the estimated number of attendees to specialeventsparamed@ottawa.ca 

Prevention and Awareness

Paramedics make presentations at schools or community groups in order to inform and educate students and residents about injury and illness prevention. If you would like paramedics to attend your school or community group meeting, please send an email to paramedicpublicrelations@ottawa.ca with date, time, location and duration of event. 

Recruitment

The Ottawa Paramedic Service offers exciting career opportunities.