Report a problem with garbage collection

Garbage may not have been collected if:

  • The garbage contained recyclables or green bin materials
  • The week had a statutory holiday, in which case your regular collection day may occur one day later.
  • Waste collection contractors operate between 7 am and 6 pm; please wait until after 6 pm before submitting a request for missed collection.
    • If your request concerns a missed collection, all material must remain at the curb to be collected once reported.

Report a problem with garbage collection