Mental Health and Addiction Services

 

Mental Health and Addiction Services

Below is a listing of local Mental Health and Addiction Services available in Ottawa.
For more mental health and addiction information please contact 211 or visit www.ementalhealth.ca  

Community Agencies
Community Agencies that offer Walk-in Counselling
Community Centres
Addiction Support
Crisis Lines
Hospitals

Community Agencies

B=Bilingual, E=English, F=French, O=Other languages

Bereaved Families of Ontario (B)
Canadian Hearing Society Ottawa (E)
CMHA (B) 
Centre Psychosocial (F) 
Crossroads Children Centre (E) 
Family Services Ottawa (B) 
Geriatric Psychiatry of Ottawa (B)
LGBTTQ counselling (B) 
Hopewell Eating Disorders (E) 
Kind (Formerly PTS) (E)
Minwaashin Lodge (E)
Montfort Renaissance (F)
Operation Come Home (E) 
Ottawa Inuit Children’s Centre (E,O)
Ottawa Public Health Information Line (OPHIL) (B,O)
Parent Lifeline of EO (PLEO) (B) 
Project Upstream (E) 
Psychiatric Survivors of Ottawa (E)
Roberts Smart Centre (B) 
Sexual Assault Support Centre (E) 
The Men’s Project (B)
Tungasuvvingat Inuit (E, O)
Youth Net (B) 
Wabano Centre for Aboriginal Health (E)

1. Bereaved Families of Ontario (B)
Ottawa Chapter
308-211 Bronson Ave. Ottawa, ON K1R 6H5
Phone: 613-567-4278
Services: Support/Activity Group, Information Resources 
Referral Required: No
Fee: No
Age Range: 3+
www.bfo-ottawa.org

2. Canadian Hearing Society Ottawa (E)
Ottawa Office
2197 Riverside Drive, Suite 600, Ottawa, ON, K1H 7X3
Phone: 613-521-0509
Services: Counselling, Family Counselling, Information Resources
Referral Required: No
Fee: No
Age Range: 5+
www.chs.ca/locations/ottawa

3. Canadian Mental Health Association (CMHA) (B)
Ottawa Branch
301-1355 Bank St. Ottawa, ON K1H 8K7
Phone: 613-737-7791
Services: Counselling, Support/Activity Group, Assessment, Information Resources, Information Presentation
Referral: To access services, call during regular business hours and ask to speak to the Information and Referral worker.
Fee: No
Age Range: All
www.cmhaottawa.ca

4. Centre Psychosocial (F)
300-150 Montreal Rd. Ottawa, ON K1L 8H2
Phone: 613-789-2240
Services: Crisis Support, Counselling, Family Counselling, Support/Activity Group, Assessment, Information Resources, Information Presentation
Referral Required: No
Fee: No
Age Range: 0-18
www.centrepsychosocial.ca

5. Crossroads Children’s Centre (E)
1755 Courtwood Cr. Ottawa, ON K2C 3J2
Phone: 613-723-1623 
Services: Counselling, Family Counselling, Support/Activity Group, Assessment, Information Resources, Information Presentation
Referral: Contact Intake Department at 613-723-1623 ext.248.
Fee: No
Age Range: 0-12
www.crossroadschildren.ca

6. Family Services Ottawa (B)
312 Parkdale Ave. Ottawa, ON K1Y 4X5
Phone: 613-725-3601
Services: Counselling, Family Counselling, Support/Activity Group, Assessment
Referral: Contact main line and ask for Intake worker.
Fee: Sliding fee scale geared to family income and the number of dependants living in the home.
Age Range: All
www.familyservicesottawa.org

7. Geriatric Psychiatry Community Services of Ottawa (B)
75 Bruyère St. Ottawa, ON, K1N 5C8
Phone: 613-562-9777 ext. 225
Services: Counselling, Family Counselling, Support/Activity Group, Assessment
Referral: Physician referral required
Fee: No
Age Range: 55+ 
www.bruyere.org

8. LGBTTQ Counselling (B)
Centretown Community Health Centre
420 Cooper St. Ottawa, ON K2P 2N6
Phone: 613-233-4443
Services: Counselling, Family Counselling, Information Resources, Information Presentation
Referral: No
Fee: No
Age Range: 12-25
http://www.centretownchc.org/en/programs/lgbtq.aspx

9. Hopewell Eating Disorders (E)
202-153 Chapel St. Ottawa, ON K1N 1H5
Phone: 613-241-3428
Services: Support/Activity Group, Information Resources, Information Presentation
Referral: No
Fee: There are costs for some, but not all, support groups.
Age Range: 13+
www.hopewell.ca

10. Kind (Formerly PTS) (E)
331 Cooper Street, 2nd Floor
Phone: 613-563-4818
Services: Counselling, Support/Activity Group
Referral: No
Fee: Fees apply for some services (sliding scale based on ability to pay)
Age Range: All
http://kindspace.ca/

11. Minwaashin Lodge (E)
100-1155 Lola Street, Ottawa, ON K1K 4C1
Phone: 613-741-5590
Services: Crisis Support, Counselling, Family Counselling, Support/Activity Group
Referral: No
Fee:  No
Age Range: All
http://minlodge.com/

12. Montfort Renaissance (F)
201-338 chemin Montreal, Ottawa, ON K1L 6B3
Phone: 613-742-0988
Services: Counselling, Support/Activity Group
Referral: Call main line and ask for the intake coordinator.
Fee: No
Age Range: 16+
http://montfortrenaissance.ca/en/montfort-renaissance/

13. Operation Come Home (E)
179 Murray St. Ottawa, ON K1N 5M7
Phone: 613-230-4663
Services: Crisis Support, Counselling, Support /Activity Group, Information Resources, Information Presentation
Referral: No
Fee: No
Age Range: 16+
www.operationcomehome.ca

14. Ottawa Inuit Children’s Centre (E,O)
Early Years: 224 & 230 McArthur Avenue, Vanier, ON, K1L 6P5
Youth Centre: 76 Queen Street, Vanier, ON, K1K 1X7
Phone: 613-744-3133 x 232
Services: Counselling, Family Counselling, Support/Activity Group, Assessment
Referral: No
Fee:  No
Age Range: 0-13
http://www.ottawainuitchildrens.com/

15. Ottawa Public Health Information Line (OPHIL) (B,O)
Phone:
613-580-6744
Services: Counselling, Assessment
Referral: No
Fee: No
Age Range: All
www.ottawa.ca/health

16. Parent Lifeline of Eastern Ontario (PLEO) (B)
Location changes based on support groups, so please call or check website for location information.
Phone: 613-321-3211
Services: Support/Activity Group, Information Resources
Referral Required: No
Fee: No
Age Range: 16+
http://www.pleo.on.ca

17. Project Upstream (E)
301-1355 Bank St. Ottawa, ON K1H 8K7
Phone: 613-248-3329 ext.127
Services: Counselling, Assessment
Referral Required: Contact main line and ask for Bo Turpin, Coordinator.
Fee: No  
Age Range: 16+ 
https://upstreamottawa.ca/

18. Psychiatric Survivors of Ottawa (E)
211 Bronson Avenue, Suite 313/314, Ottawa, Ontario K1R 6H5
Phone: 613-567-4378
Services: Support/Activity Group
Referral: No
Fee: Fees may apply for certain services
Age Range: All
http://www.pso-ottawa.ca/

19. Roberts/Smart Centre (B)
1199 Carling Ave. Ottawa, ON K1Z 8N3
Phone: 613-728-1946
Services: Counselling, Assessment
Referral: Contact Intake Coordinator either at 613-728-1946 ext.236 or intake@rsc-crs.com 
Fee: No
Age Range: 12-17
www.robertssmartcentre.com

20. Sexual Assault Support Centre of Ottawa (E)
P.O Box 4441, Stn. E, Ottawa, ON K1S 5B4
Phone: 613-725-2160 | 24hr line: 613-234-2266
Services: Crisis Support, Support/Activity Group, Information Resources
Referral: No 
Fee: No
Age Range: All
http://sascottawa.com/default.aspx

21. The Men’s Project (B)
Phone
: 613-230-6179
Services: Counselling, Family Counselling, Support/Activity Group
Referral: No 
Fee: Fees may apply for certain services
Age Range: All
http://themensproject.ca/

22. Tungasuvvingat Inuit (E,O)
Phone
: 613-565-5885
Services: Crisis Support, Counselling, Family Coullselling, Support/Activity Group, Assessment
Referral: No 
Fee: No
Age Range: All
http://tungasuvvingatinuit.ca/

23. Youth Net/Réseau Ado (B)
Children’s Hospital of Eastern Ontario
401 Smyth Rd. Ottawa, ON K1H 8L1
Phone: 613-738-3915
Services: Counselling, Support/Activity Group, Information Resources, Information Presentation
Referral: No 
Fee: No
Age Range: 12+
www.youthnet.on.ca

24. Wabano Centre for Aboriginal Health (E)
299 Montreal rd. Ottawa, ON K1L 6B8
Phone: 613-748-0657 x.247
Services: Counselling, Family Counselling, Support/Activity Group, Assessment, Information Resources
Referral: No
Fee: No
Age Range: All
www.wabano.com/

Community Agencies that offer Walk-In Counselling

B=Bilingual, E=English, F=French, O=Other languages
Catholic Family Services Ottawa (B)
Counselling and Support Services of Stormont, Dundas & Glengarry (B)
Family Services Ottawa (B)
Jewish Family Services of Ottawa (B)
North Renfrew Family Services (E)
Ottawa Chinese Community Service Centre (OCCSC) (E,O)
Ottawa Community Immigrant Services Organization (OCISO) (B)
Somali Centre for Family Services (E,O)
Youth Services Bureau (B)

1. Catholic Family Services Ottawa (B)
310 Olmstead, Ottawa, ON, K1L 7K3
Phone: 613-233-8478
Services: Crisis Support, Counselling, Family Counselling, Support/Activity Group, Assessment
Referral: No
Fee: Fees may apply for certain services
Age: All
http://www.cfsottawa.ca/

2. Counselling and Support Services of Stormont, Dundas & Glengarry (B)
26 Montreal Road, Cornwall, Ontario, K6H 1B1
Phone: 613-932-4610
Services: Crisis Support, Counselling, Family Counselling, Support/Activity Group, Assessment
Referral: No
Fee: Fees may apply for certain services
Age: All
http://css-sdg.ca/

3. Family Services Ottawa (B)
312 Parkdale Avenue, Ottawa, ON, K1Y 4X5
Phone: 613-725-3601
Services: Crisis Support, Counselling, Family Counselling, Assessment
Referral: No
Fee:  No
Age: All
http://familyservicesottawa.org/

4. Jewish Family Services of Ottawa (B)
2255 Carling Ave, suite 300, Ottawa, ON, K2B 7Z5
Phone: 613-722-2225 x. 352
Services: Crisis Support, Counselling, Family Counselling, Support/Activity Group, Assessment
Referral: No
Fee: Fees may apply for certain services
Age: All
http://www.jfsottawa.com/

5. North Renfrew Family Services (E)
117 Banting Dr, Deep River, ON K0J 1P0 (located in the Medical Building)
Phone: 613-584-3358
Services: Crisis Support, Counselling, Family Counselling, Assessment
Referral: Referral may be required for certain services
Fee: No
Age: All
http://www.drdh.org/nrfs.html

6. Ottawa Chinese Community Service Centre (OCCSC) (E,O)
381 Kent Street, Suite 4004, Ottawa, Ontario K2P 2A8
Phone: 613-235-4875
Services: Crisis Support, Counselling, Family Counselling, Assessment
Referral: No

Fee: No
Age: All
http://occsc.org/?lang=en

7. Ottawa Community Immigrant Services Organization (OCISO) (B)

959 Wellington Street West. Ottawa, ON K1Y 2X5
Phone: 613-725-5761 ext.322
Services: Crisis Support, Counselling, Family Counselling, Support /Activity Group, Assessment, Information Resources 
Referral: No
Fee: are paid on a sliding scale but are waived for low-income client
Age Range: 13+
http://www.ociso.org

8. Somali Centre for Family Services (E,O)
1719 Bank Street, Suite 200, Ottawa, ON, K1V 7Z4
Phone: 613-526-2075
Services: Crisis Support, Counselling, Family Counselling, Assessment
Referral: No
Fee: No
Age: All
http://scfsottawa.org/

9. Youth Services Bureau (B)
2301 Carling Ave. Ottawa, ON K2B 8K2
Phone: 613-562-3004 
Services: Crisis Support, Counselling, Family Counselling, Assessment, Information Resources, Information Presentation
Referral: No 
Fee: No
Age Range: 13+
http://www.ysb.on.ca/index.php?page=mental-health-services-2&hl=eng

Community Centres

B=Bilingual, E=English, F=French

Carlington (B) 
Centretown (B) 
Eastern Ottawa (B) 
Hunt Club-Riverside (B) 
Lowertown (B) 
Nepean, Rideau and Osgoode (E) 
Orléans-Cumberland CRC (B) 
Rideau-Rockcliffe (B) 
Pinecrest-Queensway (B) 
Sandy Hill (B) 
Somerset West (B) 
South-East Ottawa (B) 
Vanier (B) 
Western Ottawa (B)

1. Carlington Community Health Centre (B)

900 Merivale Rd. Ottawa, ON K1Z 5Z8
Phone: 613-722-4000
Catchment area: Residents of Scott-Hill/Van Lang, Annavale, Bellevue, Debra Dynes
Services: Crisis Support, Counselling, Family Counselling, Information Resources
Referral Required: No
Fee: No
Age Range: All
www.carlington.ochc.org

2. Centretown Community Health Centre (B)

420 Cooper St. Ottawa, ON K2P 2N6
Phone: 613-233-4443
Catchment area: Residents of Old Ottawa South, Glebe, Centertown
Services: Crisis Support, Counselling, Family Counselling, Support/Activity Group, Information Resources, Information Presentation
Referral Required: No
Fee: No
Age Range: All
www.centretownchc.org

3. Eastern Ottawa resource Centre (B)

Beacon Hill Shopping Centre
2339 Ogilvie Rd. Ottawa, ON K1J 8M6
Phone: 613-741-6025
Catchment area: Residents of Blackburn Hamlet, Gloucester, Beacon Hill, Orleans West
Services: Counselling, Family Counselling, Information Resources
Referral Required: No
Fee: Yes
Age Range: All
 www.eorc-creo.ca

4. Hunt Club Riverside Community Services Centre (B)
3320 Paul Anka Dr. Ottawa, ON K1V 0J9
Phone: 613-247-1600
Catchment area: Residents of Hunt Club Riverside Park
Services: Crisis Support, Counselling, Family Counselling
Referral Required: No
Fee: No
Age Range: All
http://www.seochc.on.ca/
5. Lowertown Community Resource Centre (B)
40 Cobourg St. Ottawa, ON K1N 8Z6
Phone: 613-789-3930
Catchment area: Residents of Lowertown
Services: Crisis Support, Counselling, Family Counselling, Support/Activity Group, Assessment, Information Resources
Referral Required: No
Fee: No
Age Range: All
www.crcbv.ca

6. Nepean, Rideau & Osgoode Community Resource Centre (E)
Merivale Mall
541-1642 Merivale Rd. Nepean, ON K2G 4A1
Phone: 613-596-5626
Catchment area: Residents of Nepean, Rideau and Osgoode
Services: Counselling, Assessment 
Referral Required: No
Fee: No
Age Range: All
www.nrocrc.org

7. Orléans-Cumberland Community Resource Centre (B) 
240 Centrum Blvd. Orléans, ON K1E 3J4
Phone: 613-830-4357
Catchment area: Residents of Orléans and Cumberland
Services: Crisis Support, Counselling, Family Counselling, Support/Activity Group, Information Resources, 
Referral Required: No
Fee: No
Age Range: All
http://www.crcoc.ca/

8. Rideau-Rockliffe Community Resource Centre (B)
120-225 Donald St. Ottawa, ON K1K 1N1
Phone: 613-745-0073
Catchment area: Residents of North-East Ottawa (area code K1K, K1M, K1G)
Services: Crisis Support, Counselling, Family Counselling, Information Resources
Referral Required: No
Fee: No
Age Range: All
http://crcrr.org/

9. Pinecrest-Queensway Community Health Centre (B)
1365 Richmond Rd. Ottawa, ON K2B 6R7
Phone: 613-820-4922
Catchment area: Residents with area codes: K2A, K2B, K2C, K2G, K2H
Services: Crisis Support, Counselling, Family Counselling, Information Resources
Referral Required: No
Fee: No
Age Range: All
http://www.pqchc.com/

10. Sandy Hill Community Health Centre (B)
221 Nelson St. Ottawa, ON K1N 1C7
Phone: 613-789-1500
Catchment area: Residents of Sandy Hill
Services: Crisis Support, Counselling, Family Counselling, Information Resources
Referral Required: No
Fee: No
Age Range: All
www.sandyhillchc.on.ca

11. Somerset West Community Health Centre (B)
55 Eccles St. Ottawa, ON K1R 6S3
Phone: 613-238-8210
Catchment area: Residents of West Central Ottawa
Services: Crisis Support, Counselling, Family Counselling, Support/Activity Group, Information Resources, Information Presentation
Referral Required: No
Fee: No
Age Range: All
www.swchc.on.ca

12. South-East Ottawa Community Health Centre (B)
600-1355 Bank St. Ottawa, ON K1H 8K7
Phone: 613-737-5115
Catchment area: Residents of South-East Ottawa
Services: Crisis Support, Counselling, Family Counselling, Assessment, Information Resources
Referral Required: No
Fee: No
Age Range: All
www.seochc.on.ca

13. Vanier Community Service Centre (B)
290 Dupuis St. Vanier, ON K1L 1A2
Phone: 613-744-2892
Catchment area: Residents of Vanier
Services: Counselling, Family Counselling
Referral Required: No
Fee: No
Age Range: All
www.cscvanier.com

14. Western Ottawa Community Resource Centre (B)
2 MacNeil Crt. Ottawa, ON K2L 4H7
Phone: 613-591-3686
Catchment area: Residents of Goulbourn, West Carleton and Kanata
Services: Crisis Support, Counselling, Family Counselling, Information Resources, Information Presentation
Referral Required: No
Fee: No
Age Range: All
www.wocrc.ca/en/home.aspx

Addiction Support

B=Bilingual, E=English, F=French

Ottawa Addictions Access & Referral (B)
Dave Smith Youth Treatment (B)
Maison Fraternité (F) 
Rideauwood Addiction Services (E) 
Amethyst Women’s Addiction Centre (B)

1. The Ottawa Addictions Access and Referral Services (OAARS) (B)
1777 Montreal Rd. Ottawa, On K1J 6N1
Phone: 1-800-565-8603
Services: Assessment, Information Resources
Referral: No
Fee: No
Age Range: 16+ 
http://www.saato.ca/en/

2. Dave Smith Youth Treatment Centre (B)
786 Bronson Ave. Ottawa, On K1S 4G4
Phone: 613-594-8333
Services: Counselling, Support/Activity Group, Residential Treatment, Continuing Care, Family Services
Referral: No
Fee: No
Age Range: 13-21
www.davesmithcentre.org

3. Maison Fraternité (F)
242 Cantin St. Ottawa, ON K1L 6T2
Phone: 613-741-2523
Services: Counselling, Family Counselling, Support/Activity Group, Assessment, Information Resources
Referral: No
Fee: No
Age Range: 12-18
www.maisonfraternite.ca

4. Rideauwood Addiction and Family Services (E)
312 Parkdale Ave. Ottawa, ON K1Y 4X5
Phone: 613-724-4881
Services: Counselling, Family Counselling, Support/Activity Group, Assessment, Information Resources, Information Presentation
Referral: No
Fee: No
Age Range: 13+
www.rideauwood.org

5. Amethyst Women’s Addiction Centre (B)
488 Wilbrod St. Ottawa, ON K1N 6M8
Phone: 613-563-0363 
Services: Counselling, Family Counselling, Support/Activity Group, Assessment, Information Resources, Information Presentation 
Referral: No
Fee: No
Age Range:18+ 
www.amethyst-ottawa.org

Crisis Lines

B=Bilingual, E=English, F=French

Centre d'Aide 24/7 (F) 
Distress Centre Ottawa (B) 
Mental Health Crisis Line (B) 
Ottawa Rape Crisis Centre (E) 
Tel-aide Outaouais (F) 
YSB 24/7 Crisis Line (B)

1. Centre d’aide 24/7 (F)
Phone
: 819-595-9999
Services: Crisis Support, Information Resources
Referral: No
Fee: No
Age Range: All
Webwww.ementalhealth.ca/ottawa/en/_Le_Centre_dAide_a2_b9222.html

2. Distress Centre Ottawa and Region 24/7 (B)
Phone: 613-238-3311
Services: Crisis Support, Information Resources
Referral: No
Fee: No
Age Range: All
Web: www.dcottawa.on.ca

3. Mental Health Crisis Line 24/7 (B)
Phone: 613-722-6914 | Outside Ottawa: 1-866-966-0991
Services: Crisis Support, Information Resources
Referral: No
Fee: No
Age Range: 16+
Web: www.crisisline.ca

4. Ottawa Rape Crisis Centre Crisis Line 24/7 (E)
Phone
: 613-562-2333 | 24hr line: 613-562-2333
Services: Crisis Support, Counselling, Information Resources
Referral: No
Fee: No
Age Range: All
Webwww.orcc.net

5. Tel-aide Outaouais (F)
Phone
: 613-741-6433
Services: Crisis Support, Information Resources
Referral: No
Fee: No
Age Range: All
Webwww.tel-aide-outaouais.org

6. YSB – 24/7 Crisis Line (B)
Phone
: 613-260-2360, Outside Ottawa: 1-877-377-7775
Services: Crisis Support, Information Resources
Referral: No
Fee: No
Age Range: All
Webwww.ysb.on.ca/index.php?page=24-7-crisis-line&hl=eng

Hospitals

B=Bilingual, E=English, F=French

CHEO (B) 
Montfort Hospital (B) 
The Ottawa Hospital (B)
The Royal (B)

1. Children’s Hospital of Eastern Ontario (CHEO) (B)
401 Smyth Rd., Ottawa, ON K1H 8L1
Phone: 613-737-7600 | Mental Health Intake: 613-737-2496
Services: Crisis Support, Counselling, Family Counselling, Assessment, Information Resources, Information Presentation
Referral: Physician or healthcare professional referral required for all counselling programs.
Fee: No
Age Range: 0-18
www.cheo.on.ca

2. Montfort Hospital (B)
713 Montreal Rd., Ottawa, ON K1K 0T2
Phone: 613-746-4621
Services: Crisis Support, Counselling, Assessment, Information Resources
Referral: Physician or healthcare professional referral required for all counselling programs.
Fee: No
Age Range: 16+
http://hopitalmontfort.com/accueil.cfm

3. The Ottawa Hospital (B)
Civic Campus: 1053 Carling Avenue, Ottawa, Ontario, K1Y 4E9
General Campus: 501 Smyth Road, Ottawa, Ontario, K1H 8L6
Riverside Campus: 1967 Riverside Dr., Ottawa, Ontario, K1H 7W9
Phone: 613-798-5555
Services: Crisis Support, Counselling, Support/Activity Group, Assessment
Referral: May be requires for certain services
Fee: No
Age Range:  16+
https://www.ottawahospital.on.ca/

4. The Royal (B)
1145 Carling Ave. Ottawa, ON K1Z 7K4
Phone: 613-722-6521
Services: Counselling, Assessment, Information Resources, Information Presentation
Referral: Physician or healthcare professional referral required for all counselling programs. To contact mental health intake services, call: 613-737-2496
Fee: No
Age Range: 16+
www.rohcg.on.ca