Sexual Health Centre

New sexual health clinic locations in Kanata, Ottawa West (Pinecrest-Queensway), Barrhaven (South Nepean) and Orléans. See Satellite Clinics for more information.

The Sexual Health Centre

Main clinic location: 179 Clarence Street, Ottawa

Hours of operation:

  • Mondays and Wednesday from 1 to 4 pm
  • Tuesday and Thursday from 1 to 7 pm
  • Friday from 9 am to noon

The Sexual Health Centre opens 30 minutes prior to any walk-in clinic
**PLEASE NOTE: Due to high demand at our walk-in clinics, we may not be able to see everyone. Priority is given to clients based on their need for services. 

Closure dates:

  • Victoria Day - Monday May 19
  • Canada Day - Tuesday July 1

Rapid HIV testing (point of care) is available by appointment only. Please call 613-234-4641 between 8:30 am to 12:30 pm and 1:30 to 4 pm to book an HIV testing appointment.

Appointments for the Sexual Health Clinic are available Monday, Wednesday and Thursday morning; please call 613-234-4641 between 8:30 am to 12:30 pm and 1:30 to 4 pm to book an appointment.

AIDS - Sexual Health Info line: 613-563-2437 Monday to Friday from 9 am to 4 pm.

We offer:

  • Information on STIs (sexually transmitted infections) and contraception
  • Free testing and treatment for STIs
  • Confidential or anonymous HIV testing
  • Rapid HIV testing (point of care) – by appointment only at the Sexual Health Centre
  • Emergency contraception (ECP)- Plan B only
  • Affordable contraception (for those who qualify)
  • IUD/IUS insertion (by appointment only at main clinic)
  • Pregnancy testing & options counselling
  • Hepatitis A & B immunization (for those who qualify)
  • Free condoms

Satellite clinics

Drop-in services available to anyone. Please note that these clinics are located within another medical clinic; please tell the receptionist that you are there for the Ottawa Public Health satellite clinic. All services offered at the main Sexual Health Centre are available at the Satellite Clinics, with the exception of IUD/IUS insertions and anonymous HIV testing and Point of Care (rapid) HIV testing. (Confidential HIV testing is available at the Satellite Clinics).

Clinic Address Hours of operation Closure dates
West End Family Care Clinic 80 Michael Cowpland Drive, Kanata Tuesday: 4:30 to 7:30 pm 
Friday: 10 am to 1 pm
Canada Day - Tuesday July 1
South Nepean Community Health Centre 4100 Strandherd Drive, Suite 201, Barrhaven Wednesday: 2 to 5 pm  
Pinecrest-Queensway Community Health Centre 1365 Richmond Road, Second Floor, Ottawa Monday: 2 to 5 pm

Victoria Day - Monday May 19

Orléans-Cumberland Community Family Health Team 3095 St. Joseph Boulevard, Second Floor, Orléans
(at the corner of Prestone Drive)
Wednesday: 1:30 to 4:30 pm  

Gay Men’s Sexual Health Clinic

Drop-in services and rapid HIV testing (point of care) are available to men who have sex with men:
Clinic: Gay Zone Gaie
Location: 420 Cooper St, Ottawa
Hours: Thursday: 5 to 8 pm

Youth Sexual Health Clinics

Drop-in services available for youth (20 and under) at the following locations:
 

School Address Hours
South Carleton High School 3673 McBean Street, Richmond Tuesday: 11:30 am to 2:30 pm (when school is open)
West Carleton Secondary School 3088 Dunrobin Road, Dunrobin Wednesday: 9 am to noon  (when school is open)
Sir Robert Borden High School 131 Greenbank Road, Nepean Thursday: 1:30 to 4:30 pm (when school is open)
Osgoode Township High School 2800 8th Line Road, Metcalfe Wednesday: 10 am to 1 pm - every other week  (when school is open)

Youth Sexual Health Outreach Clinics

Drop-in services available to youth who are clients at the following locations:

Clinic Address Hours

Operation Come Home

150 Gloucester Street, Ottawa

Thursday: 10 am to noon 

YSB – Downtown Services

147 Besserer Street, Ottawa

Thursday: 1 to 4 pm. 

Anonymous HIV testing

Clinic Address  Telephone

Carlington Community Health Centre

900 Merivale Road, Ottawa

613-722-4000

Centertown Community Health Centre

420 Cooper Street, Ottawa

613-233-4697

Ottawa Inner City Health Services

5 Myrand Avenue, Ottawa

613-562-4500

Pinecrest-Queensway Community Health Centre

1365 Richmond Road, Ottawa

613-820-4922

Sandy Hill Community Health Centre

221 Nelson Street, Ottawa

613-789-1500

Somerset West Community Health Centre

55 Eccles Street, Ottawa

613-238-8210

South-East Ottawa Community Health Centre

1355 Bank Street, suite 600, Ottawa

613-737-5115

Wabano Centre for Aboriginal Health

299 Montreal Road, Ottawa

613-748-5999

Questions?

Call the Sexual Health Info Line 613-563-2437 or 1-800-267-7432 Monday to Friday from 9 am to 4 pm. The Sexual Health Centre is a service of Ottawa Public Health.

More resources:

  • Your family doctor
  • Ottawa walk-in clinics
  • University health services if you are a student (U of O, Carleton, Algonquin, Cité Collegiale)
  • For Quebec residents, please call your local CLSC Info-Santé line
  • For pregnancy concerns, please contact Planned Parenthood Ottawa to make an appointment: 613-226-3234.

How to prepare for your visit

  • You do not need OHIP coverage to visit our clinics
  • Please do not urinate 1 hour before your visit
  • You do not need to fast for blood work

What to expect at the Sexual Health Centre

The Sexual Health Centre opens 30 minutes prior to each walk-in clinic to allow clients to register.

When you arrive (Triage process):

You will be asked to fill out a form with your contact information (unless you require an anonymous HIV test only). When you have filled out the top half of the form only, a nurse will call you to discuss briefly the reason(s) for your visit and give a quick overview of the clinic process. This information will be used to start a medical record for you or retrieve your existing file.
Each client receives a number, which will be used to identify you during your visit.

Please note that clients are not seen in numerical order. Each person is here for a different reason. The clinic’s policy is to make sure the most appropriate health care practitioner sees each person as quickly as possible. In order to achieve this, sometimes clients are seen out of order from their assigned numbers.
Expect your visit to last more than an hour. The visit may include an assessment, on site testing, blood work and treatment.

The interview:

When your number is called you will be seen by a nurse who will ask you a series of questions, including:

  • the reason for your visit
  • contact information
  • medical and sexual history

Your answers are used to determine the type of services that may be beneficial to you. The information you share with any health care practitioner at the clinic is completely confidential.

At this time, the nurse may provide you with information about sexually transmitted infections, safer sex and birth control options. This is also your opportunity to ask any questions you have about sex or sexual health and to voice your concerns.

The assessment:

After your interview, if an exam is required you will be directed to an examination area where a doctor or nurse practitioner will see you. Depending on the number of clients on the day of your visit, there may be a wait before you are brought to an examination room.

During the exam, the doctor or nurse practitioner may do a number of tests depending on your assessment, whether you have symptoms and your risk for sexually transmitted infections.

Testing:

The clinic can test for several types of sexually transmitted infections. Most infections have a “window period” before they can be detected. The table below summarizes how we conduct our most common tests, and the window periods associated with each infection. Based on your sexual history, the health care practitioner will determine what type of testing is appropriate at the time of your visit.

Infection Testing Window period
Chlamydia and Gonorrhoea Urine sample or swab of the cervix, throat or rectum

48 hours after a sexual contact*

Syphilis Blood test 4 weeks after a sexual contact*
HIV (human immunodeficiency virus) Blood test 12 weeks after potential risk*

*Public Health Agency of Canada. Canadian Guidelines on Sexually Transmitted Infections, 2008 - Revised version.

Results:

It can take up to 3 weeks for results to come back from the lab. If you do not hear from us, test results are NEGATIVE. Pap test results usually take up to six weeks. Please do not call for results as we are unable to provide results by telephone. You may return to the clinic after 3 weeks for a copy of your results.

If a test is positive (which means your test showed you have an infection) you will be contacted by a Public Health Nurse about treatment and may be asked for information about your sexual partners.

This information will be used to contact these partners to ensure that they are tested and treated. All information will be kept confidential. Your name will not be given to these partners.

For more information, or to speak with a Public Health nurse, please contact Ottawa Public Health Information at 613-580-6744.