Sexual Health Centre

**PLEASE NOTE: Out of province residents must call us at 613-234-4641 before coming to the clinic regarding available services.

All ages eligible for services at main clinic, youth 29 and under have access to youth clinics.

We offer

  • Information on STIs (sexually transmitted infections) and contraception
  • Free testing and treatment for STIs
  • Confidential or anonymous HIV testing
  • Emergency contraception (ECP)- Plan B only
  • Affordable contraception (for those who qualify)
  • IUD/IUS insertion (by appointment only at main clinic)
  • Pregnancy testing & information about options
  • Hepatitis A & B immunization (for those who qualify)
  • Free condoms

We DO NOT assess or treat:

  • Blood work for herpes or pregnancy
  • Urinary Tract Infections
  • Pain, sores or bumps in the mouth or throat including cold sores.
  • Scabies, Crabs or Lice
  • Sexual dysfunction (erection and arousal difficulties, timing of ejaculation, low libido)
  • Fertility, miscarriage or menopause

In the above cases you should NOT come to the Sexual Health Centre; instead, please see your Family Physician or a Walk-In Clinic.  In the case of an Emergency, please go directly to the nearest Hospital.

**PLEASE NOTE: Your family physician (GP) or nurse practitioner (NP) and University or College Health Services can provide STI testing, Pap tests and birth control. The Sexual Health Clinic DOES NOT provide faster results for STI testing than your GP, NP or other clinics.

The Sexual Health Centre (including youth sexual health clinics):

  • DOES NOT perform an assessment when you have already been referred to or seen a specialist for the same problem
  • DOES NOT perform blood work that your GP or another clinic has requested; if you have a blood work requisition from your doctor, please visit a lab, not the Sexual Health Centre
  • DOES NOT provide the full spectrum of sexual assault services; please go to Emergency Department at The Ottawa Hospital, Civic Campus or consult their website.


Closure dates

  • Labour Day – Monday September 7th 2015
  • Thanksgiving – Monday October 12th 2015
  • Remembrance day – Wednesday November 11th 2015
  • Christmas Eve – Thursday December 24th 2015
  • Christmas – Friday December 25th 2015
  • Boxing Day – Saturday December 26th (will be closed on Monday December 28th 2015)
  • New Year’s Eve – Thursday December 31st 2015
  • New Year’s Day – Friday January 1st 2016

Sexual Health Centre walk-in clinic hours of operation

Main clinic location: 179 Clarence Street, Ottawa

*The Sexual Health Centre opens 30 minutes prior to any walk-in clinic

  • Mondays and Wednesday from 1 to 4 pm
  • Tuesday and Thursday from 1 to 7 pm
  • Friday from 9 am to noon

**PLEASE NOTE: Due to high demand at our walk-in clinics, we may not be able to see everyone. Priority is given to clients based on their need for services. 

Appointment Hours

  • Mondays from 8:45 to 11:30 am
  • Wednesday from 8:45 to 11:30 am (Women’s only clinic)
  • Thursdays from 8:45 to 11:30 am

** PLEASE NOTE:  Quebec residents, in need of contraception or IUD/IUS insertion, please contact Clinique des Femmes at 819- 778-2055 or visit their website.
For additional resource for Quebec residents please see “More resources

Reception Telephone Hours

  • Monday to Friday from 8:30 am to 12:30 pm and 1:30 to 4 pm
    To book an appointment or for further questions please call our reception telephone line at 613-234-4641

AIDS and Sexual Health Info Line: 1-800-668-2437


Youth Sexual Health Community Clinics

Effective May 11th, 2015 drop-in services available to youth aged 29 and under.

Please note that these clinics are located within another medical clinic; please tell the receptionist that you are there for the Ottawa Public Health Youth Sexual Health Clinic. All services offered at the main Sexual Health Centre are available at the Youth Sexual Health Clinics, with the exception of IUD/IUS insertions, anonymous HIV testing and Point of Care (rapid) HIV testing. (Confidential HIV testing is available at the Youth Sexual Health Clinics).

**PLEASE NOTE: Due to high demand at our walk-in clinics, we may not be able to see everyone. Priority is given to clients based on their need for services. 

Youth Sexual Health Clinic
(29 years of age and under)


Hours of operation

Closure dates

West End Family Care Clinic -Youth Clinic

80 Michael Cowpland Drive, Kanata

Tuesday: 5 to 8 pm 

Friday: 10 am to 1 pm

 Christmas – December 25th 2015

New Year’s Day – January 1st 2016

South Nepean Community Health Centre - Youth Clinic

4100 Strandherd Drive, Suite 201, Barrhaven

Wednesday: 2 to 5 pm

Remembrance day –  November 11th 2015

Pinecrest-Queensway Community Health Centre - Youth Clinic

1365 Richmond Road, Second Floor, Ottawa

Monday: 2 to 5 pm

Labour Day –September 7th 2015

Thanksgiving –October 12th 2015

Boxing Day – Saturday December 26th (will be closed on Monday December 28th 2015)

Orléans-Cumberland Community Family Health Team - Youth Clinic

3095 St. Joseph Boulevard, Second Floor, Orléans
(at the corner of Prestone Drive)

Wednesday: 1:30 to 4:30 pm

Remembrance day –  November 11th 2015

Youth Sexual Health School Clinics

Drop-in services available for students attending the following schools.  Youth who do not attend a school with a sexual health clinic can access services at the Sexual Health Centre or the Youth Sexual Health Community Clinics. 




South Carleton High School

3673 McBean Street, Richmond

Monday: 9 am to noon (when school is open)

West Carleton High School

3088 Dunrobin Road, Dunrobin

Wednesday: 9 am to noon  (when school is open)

Sir Robert Borden High School

131 Greenbank Road, Nepean

Thursday: 1:30 to 4:30 pm (when school is open)

Osgoode Township High School

2800 8th Line Road, Metcalfe

Wednesday: 10 am to 1 pm - every other week  (when school is open)

Youth Sexual Health Outreach Clinics

Drop-in services available to youth who are clients at the following locations:




Closure Dates 

Bethany Hope

820 Woodroffe Ave., Ottawa

Tuesday: 1 to 3 pm (every other week)


Operation Come Home

150 Gloucester Street, Ottawa

Thursday: 9:30 to 11:30 am 


 Christmas Eve –December 24th 2015

New Year’s Eve –December 31st 2015

YSB – Downtown Services

147 Besserer Street, Ottawa

Thursday: 1 to 4 pm. 


 Christmas Eve –December 24th 2015

New Year’s Eve –December 31st 2015


Gay Men’s Sexual Health Clinic

Clinic: Gay Zone Gaie
Location: 420 Cooper St, Ottawa
Hours: Thursday: 5 to 8 pm

Closure dates

  • Christmas Eve –December 24th 2015
  • New Year’s Eve –December 31st 2015

Gay ZONE provides a wide range of programs and services for gay, bi, transmen and other men who have sex with men in the Ottawa area, including:

  • Screening and treatments for Sexually Transmitted Infections (STI’s)
  • HIV testing—rapid and/or anonymous
  • Hepatitis A & B vaccination
  • A group for queer youth
  • A variety of health promotion programming


Anonymous HIV testing

Clinic Address  Telephone

Carlington Community Health Centre

900 Merivale Road, Ottawa


Centertown Community Health Centre

420 Cooper Street, Ottawa


Ottawa Inner City Health Services

5 Myrand Avenue, Ottawa


Pinecrest-Queensway Community Health Centre

1365 Richmond Road, Ottawa


Sandy Hill Community Health Centre

221 Nelson Street, Ottawa


Somerset West Community Health Centre

55 Eccles Street, Ottawa


South-East Ottawa Community Health Centre

1355 Bank Street, suite 600, Ottawa



Call the AIDS and Sexual Health Info Line 1-800-668-2437.  The Sexual Health Centre is a service of Ottawa Public Health.

More resources:

  • Your family doctor
  • Ottawa walk-in clinics
  • University health services if you are a student (U of O, Carleton, Algonquin, Cité Collegiale)
  • For Quebec residents, please call your local CLSC Info-Santé line
  • For pregnancy concerns, please contact Planned Parenthood Ottawa to make an appointment: 613-226-3234.

More resources for Quebec residents


What to expect at the Sexual Health Centre

The Sexual Health Centre opens 30 minutes prior to each walk-in clinic to allow clients to register.

How to prepare for your visit

  • Please do not urinate 1 hour before your visit
  • You do not need to fast for blood work

When you arrive (Triage process):

You will be asked to fill out a form with your contact information (unless you require an anonymous HIV test only). When you have filled out the top half of the form only, a nurse will call you to discuss briefly the reason(s) for your visit and give a quick overview of the clinic process. This information will be used to start a medical record for you or retrieve your existing file.
Each client receives a number, which will be used to identify you during your visit.

Please note that clients are not seen in numerical order. Each person is here for a different reason. The clinic’s policy is to make sure the most appropriate health care practitioner sees each person as quickly as possible. In order to achieve this, sometimes clients are seen out of order from their assigned numbers.
Expect your visit to last more than an hour. The visit may include an assessment, on site testing, blood work and treatment.

The interview:

When your number is called you will be seen by a nurse who will ask you a series of questions, including:

  • the reason for your visit
  • contact information
  • medical and sexual history

Your answers are used to determine the type of services that may be beneficial to you. The information you share with any health care practitioner at the clinic is completely confidential.

At this time, the nurse may provide you with information about sexually transmitted infections, safer sex and birth control options. This is also your opportunity to ask any questions you have about sex or sexual health and to voice your concerns.

The assessment:

After your interview, if an exam is required you will be directed to an examination area where a doctor or nurse practitioner will see you. Depending on the number of clients on the day of your visit, there may be a wait before you are brought to an examination room.

During the exam, the doctor or nurse practitioner may do a number of tests depending on your assessment, whether you have symptoms and your risk for sexually transmitted infections.


The clinic can test for several types of sexually transmitted infections. Most infections have a “window period” before they can be detected. The table below summarizes how we conduct our most common tests, and the window periods associated with each infection. Based on your sexual history, the health care practitioner will determine what type of testing is appropriate at the time of your visit.

Infection Testing Window period
Chlamydia and Gonorrhoea Urine sample or swab of the cervix, throat or rectum

48 hours after a sexual contact*

Syphilis Blood test 4 weeks after a sexual contact*
HIV (human immunodeficiency virus) Blood test 12 weeks after potential risk*

*Public Health Agency of Canada. Canadian Guidelines on Sexually Transmitted Infections, 2008 - Revised version.


It can take up to 3 weeks for results to come back from the lab. If you do not hear from us, test results are NEGATIVE. Pap test results usually take up to six weeks. Please do not call for results as we are unable to provide results by telephone. You may return to the clinic after 3 weeks for a copy of your results. 

If a test is positive (which means your test showed you have an infection) you will be contacted by a Public Health Nurse about treatment and may be asked for information about your sexual partners. This information will be used to contact these partners to ensure that they are tested and treated. All information will be kept confidential. Your name will not be given to these partners.

For more information, or to speak with a Public Health nurse, please contact 613-234-4641 or the AIDS and Sexual Health Info Line 1-800-668-2437.