New sexual health clinic locations in Kanata, Ottawa West (Pinecrest-Queensway), Barrhaven (South Nepean) and Orléans. See Satellite Clinics for more information.
The Sexual Health Centre
Main clinic location: 179 Clarence Street, Ottawa
Hours of operation:
- Mondays and Wednesday from 1 to 4 pm
- Tuesday and Thursday from 1 to 7 pm
- Friday from 9 am to noon
The Sexual Health Centre opens 30 minutes prior to any walk-in clinic
- Family Day - Monday February 17
- Good Friday - Friday April 18
- Easter Monday - Monday April 21
- Victoria Day - Monday May 19
- Canada Day - Tuesday July 1
Rapid HIV testing (point of care) is available by appointment only. Please call 613-234-4641 between 8:30 am to 12:30 pm and 1:30 to 4 pm to book an HIV testing appointment.
Appointments for the Sexual Health Clinic are available Monday, Wednesday and Thursday morning; please call 613-234-4641 between 8:30 am to 12:30 pm and 1:30 to 4 pm to book an appointment.
AIDS - Sexual Health Info line: 613-563-2437 Monday to Friday from 9 am to 4 pm.
- Free counselling on healthy sexuality, including STIs (sexually transmitted infections) and contraception
- Free testing for STIs
- Free treatment for some STIs
- Confidential or anonymous HIV testing
- Rapid HIV testing (point of care) – by appointment only at the Sexual Health Centre
- Emergency contraception (ECP)
- Affordable contraception
- Pregnancy testing & options counselling
- Pap testing (for those who qualify)
- Hepatitis A & B immunization (for those who qualify)
- Free condoms and resource materials
Drop-in services available to anyone. Please note that these clinics are located within another medical clinic; please tell the receptionist that you are there for the Ottawa Public Health satellite clinic. All services offered at the main Sexual Health Centre are available at the Satellite Clinics, with the exception of anonymous HIV testing and Point of Care (rapid) HIV testing. (Confidential HIV testing is available at the Satellite Clinics).
||Hours of operation
|West End Family Care Clinic
||80 Michael Cowpland Drive, Kanata
||Tuesday: 5 to 8 pm
Friday: 10 am to 1 pm
|Good Friday - Friday April 18
Canada Day - Tuesday July 1
|South Nepean Community Health Centre
||4100 Strandherd Drive, Suite 201, Barrhaven
||Wednesday: 2 to 5 pm
|Pinecrest-Queensway Community Health Centre
||1365 Richmond Road, Second Floor, Ottawa
||Monday: 2 to 5 pm
Family Day - Monday February 17
Easter Monday - Monday April 21
Victoria Day - Monday May 19
|Orléans-Cumberland Community Family Health Team
||3095 St. Joseph Boulevard, Second Floor, Orléans
(at the corner of Prestone Drive)
|Wednesday: 1:30 to 4:30 pm
Gay Men’s Sexual Health Clinic
Drop-in services and rapid HIV testing (point of care) are available to men who have sex with men:
Clinic: Gay Zone Gaie
Location: 420 Cooper St, Ottawa
Hours: Thursday: 5 to 8 pm
Youth Sexual Health Clinics
Drop-in services available for youth (20 and under) at the following locations:
|South Carleton High School
||3673 McBean Street, Richmond
||Tuesday: 11:30 am to 2:30 pm (when school is open)
|West Carleton Secondary School
||3088 Dunrobin Road, Dunrobin
||Wednesday: 9 am to noon (when school is open)
|Sir Robert Borden High School
||131 Greenbank Road, Nepean
||Thursday: 1:30 to 4:30 pm (when school is open)
|Osgoode Township High School
||2800 8th Line Road, Metcalfe
||Wednesday: 10 am to 1 pm (when school is open)
Youth Sexual Health Outreach Clinics
Drop-in services available to youth who are clients at the following locations:
Operation Come Home
150 Gloucester Street, Ottawa
Thursday: 10 am to noon
YSB – Downtown Services
147 Besserer Street, Ottawa
Thursday: 1 to 4 pm.
Anonymous HIV testing
Call the Sexual Health Info Line 613-563-2437 or 1-800-267-7432 Monday to Friday from 9 am to 4 pm. The Sexual Health Centre is a service of Ottawa Public Health.
- Your family doctor
- Ottawa walk-in clinics
- University health services if you are a student (U of O, Carleton, Algonquin, Cité Collegiale)
- For Quebec residents, please call your local CLSC Info-Santé line
- For pregnancy concerns, please contact Planned Parenthood Ottawa to make an appointment: 613-226-3234.
What to expect at the Sexual Health Centre
The Sexual Health Centre opens 30 minutes prior to each walk-in clinic to allow clients to register.
When you arrive (Triage process):
You will be asked to fill out a form with your contact information (unless you require an anonymous HIV test only). When you have filled out the top half of the form only, a nurse will call you to discuss briefly the reason(s) for your visit and give a quick overview of the clinic process. This information will be used to start a medical record for you or retrieve your existing file.
Each client receives a number, which will be used to identify you during your visit.
Please note that clients are not seen in numerical order. Each person is here for a different reason. The clinic’s policy is to make sure the most appropriate health care practitioner sees each person as quickly as possible. In order to achieve this, sometimes clients are seen out of order from their assigned numbers.
Expect your visit to last more than an hour. The visit may include an assessment, on site testing, blood work and treatment.
When your number is called you will be seen by a nurse who will ask you a series of questions, including:
- the reason for your visit
- contact information
- medical and sexual history
Your answers are used to determine the type of services that may be beneficial to you. The information you share with any health care practitioner at the clinic is completely confidential.
At this time, the nurse may provide you with information about sexually transmitted infections, safer sex and birth control options. This is also your opportunity to ask any questions you have about sex or sexual health and to voice your concerns.
After your interview, if an exam is required you will be directed to an examination area where a doctor or nurse practitioner will see you. Depending on the number of clients on the day of your visit, there may be a wait before you are brought to an examination room.
During the exam, the doctor or nurse practitioner may do a number of tests depending on your assessment, whether you have symptoms and your risk for sexually transmitted infections.
The clinic can test for several types of sexually transmitted infections. Most infections have a “window period” before they can be detected. The table below summarizes how we conduct our most common tests, and the window periods associated with each infection. Based on your sexual history, the health care practitioner will determine what type of testing is appropriate at the time of your visit.
||Urine sample or swab of the cervix, throat or rectum
48 hours after a sexual contact*
||Urine sample or swab of the cervix, throat or rectum
||48 hours after a sexual contact*
||Blood sample from the arm
||4 weeks after a sexual contact*
|HIV (human immunodeficiency virus)
||Finger prick (rapid HIV test) or blood sample from the arm (standard HIV test)
||12 weeks after potential risk*
*Public Health Agency of Canada. Canadian Guidelines on Sexually Transmitted Infections, 2008 - Revised version.
You may receive preliminary results on the day of your visit. However, you should wait for the final results to confirm any diagnosis. Most results are available within 2-3 weeks. Pap test results usually take up to six weeks.
If a test is positive (which means your test showed you have an infection) a nurse will call you within 3 weeks. Do not call for results, as they will not be provided over the phone.
A nurse may also call if a test needs to be repeated.
If you would like to have a copy of your results or want to review the results yourself, you must visit the clinic with photo identification during walk-in hours.