Sexual Health Centre

Attention Ottawa Youth 15-29!

We want to hear from you about sexual health services

Take this short survey

 Go to

Starting September 12th , 2016, the sexual health center will operate with reduced clinic space and staffing as it undergoes renovation to better serve our clients.

Important information

 The Sexual Health Center is funded to provide such services to the following:  The Sexual Health Centre provides free and confidential STI (sexually transmitted infections) testing and treatment, and low cost birth control to Ontario residents.

To ensure that we are the best service to meet your needs, we encourage you to review what services we  offer and do not offer . At the time of your visit, a triage nurse will also review your sexual health concerns. Depending on your needs, you may be referred to a more appropriate health service.

**PLEASE NOTE: Your family physician (GP) or nurse practitioner (NP) and University or College Health Services can provide STI testing, Pap tests and birth control. The Sexual Health Clinic DOES NOT provide faster results for STI testing than your GP, NP or other clinics.

**PLEASE NOTE: Out of province residents must call us at 613-234-4641 before coming to the clinic regarding available services.

For resources for Quebec residents please see “More resources

All ages eligible for services at main clinic, youth 29 and under also have access to youth clinics.

We offer

  • Information on STIs (sexually transmitted infections) and contraception
  • Free testing and treatment for STIs
  • Confidential or anonymous HIV testing
  • Emergency contraception (ECP)- Plan B only
  • Affordable contraception (for those who qualify)
  • IUD/IUS insertion (by appointment only at main clinic)
  • Pregnancy testing & information about options
  • Hepatitis A & B immunization (for those who qualify)
  • Vaccine against human papillomavirus (HPV) (for those who qualify)
  • Free condoms

We DO NOT assess or treat:

  • Blood work for herpes or pregnancy
  • Urinary tract infections
  • Pain, sores or bumps in the mouth or throat including cold sores.
  • Scabies, crabs or lice
  • Sexual dysfunction (erection and arousal difficulties, timing of ejaculation, low libido)
  • Fertility, miscarriage or menopause

In the above cases you should NOT come to the Sexual Health Centre; instead, please see your Family Physician or a Walk-In Clinic.  In the case of an Emergency, please go directly to the nearest Hospital.

**PLEASE NOTE: Your family physician (GP) or nurse practitioner (NP) and University or College Health Services can provide STI testing, Pap tests and birth control. The Sexual Health Clinic DOES NOT provide faster results for STI testing than your GP, NP or other clinics.

The Sexual Health Centre (including youth sexual health clinics):

  • DOES NOT perform an assessment when you have already been referred to or seen a specialist for the same problem
  • DOES NOT perform blood work that your GP or another clinic has requested; if you have a blood work requisition from your doctor, please visit a lab, not the Sexual Health Centre
  • DOES NOT provide the full spectrum of sexual assault services; please go to Emergency Department at The Ottawa Hospital, Civic Campus or consult their website.

Closure dates

  • Clinic Closure - Tuesday August 30, 2016 (Overbrook-Forbes Satellite Clinic only)
  • Clinic Relocation- Wednesday August 31, 2016 (Orleans Satellite Clinic only)
  • Remembrance day – Friday November 11, 2016
  • Christmas – Monday December 26, 2016
  • Boxing Day - Tuesday December 27, 2016
  • New Year’s Day – Monday January 2, 2017

Sexual Health Centre walk-in clinic hours of operation

Main clinic location: 179 Clarence Street, Ottawa

Reception Telephone Hours

Monday to Friday from 8:30 am to 12:30 am and 1:30 pm to 4:00 pm
To book an appointment please call our reception telephone line at 613 234-4641

Sexual Health Centre Walk-in clinic 

*The Sexual Health Centre opens their doors 60 minutes prior to any walk-in clinic (Monday through Thursday) and 30 minutes prior to the Friday 9am walk-in clinic

  • Mondays and Wednesday from 1 to 4 pm
  • Tuesday and Thursday from 1 to 7 pm
  • Friday from 9 am to noon

**PLEASE NOTE: Due to high demand at our walk-in clinics, we may not be able to see everyone. Priority is given to clients based on their need for services. 

Appointment Hours

All appointments are available at 179 Clarence only

  • Monday from 8:45 to 11:30 am
  • Wednesday from 8:45 to 11:30 am (Women’s only clinic)
  • Thursdays from 8:45 to 11:30 am
  • Friday from 8:45 to 11:30 am

** PLEASE NOTE:  Quebec residents, in need of contraception or IUD/IUS insertion, please contact Clinique des Femmes at 819- 778-2055 or visit their website.
For additional resource for Quebec residents please see “More resources

Youth Sexual Health Community Clinics

Services available to youth aged 29 and under

Please note that Pinecrest-Queensway will be closed Monday July 25, 2016

Please note that these clinics are located within another medical clinic; please tell the receptionist that you are there for the Ottawa Public Health Youth Sexual Health Clinic. All services offered at the main Sexual Health Centre are available at the Youth Sexual Health Clinics, with the exception of IUD/IUS insertions, anonymous HIV testing and Point of Care (rapid) HIV testing. (Confidential HIV testing is available at the Youth Sexual Health Clinics).

**PLEASE NOTE: Due to high demand at our walk-in clinics, we may not be able to see everyone. Priority is given to clients based on their need for services. 

Youth Sexual Health Clinic
(29 years of age and under)


Hours of operation

Closure dates

West End Family Care Clinic -Youth Clinic

80 Michael Cowpland Drive, Kanata

Tuesday: 5 to 8 pm 


July 1, 2016

November 11 , 2016

December 27, 2016

South Nepean Community Health Centre - Youth Clinic

4100 Strandherd Drive, Suite 201, Barrhaven

Wednesday: 2 to 5 pm


Pinecrest-Queensway Community Health Centre - Youth Clinic

1365 Richmond Road, Second Floor, Ottawa

Monday: 3 to 6 pm

Victoria Day-Monday May 23, 2016

CLOSED- Monday July 25, 2016

Civic Holiday-Monday August 1, 2016

Labour Day – Monday September 5 ,2016

Thanksgiving – Monday October 10 2016

Christmas- Monday December 26, 2016

Orléans-Cumberland Community Resource Centre - Youth Clinic

** New location**
Opening November 2, 2016

240 Centrum 
Suite 105 ( main floor)

Wednesday: 2:00 to 5:00 pm



Overbrook-Forbes Community Family Health Team - Youth Clinic

225 Donald Street Suite 120, Ottawa

Tuesday: 1:30 to 4:30

August 30, 2016

December 27, 2016


Youth Sexual Health School Clinics

Drop-in services available for students attending the following schools.  Youth who do not attend a school with a sexual health clinic can access services at the Sexual Health Centre or the Youth Sexual Health Community Clinics. 




West Carleton High School

3088 Dunrobin Road, Dunrobin

Wednesday: 9 am to noon  (when school is open)

Youth Sexual Health Outreach Clinics

Drop-in services available to youth who are clients at the following locations:




Closure Dates 

Bethany Hope

820 Woodroffe Ave., Ottawa

Tuesday: 1 to 3 pm (every other week)

 Boxing Day- December 27 2016

Operation Come Home

150 Gloucester Street, Ottawa

Thursday: 9:30 to 11:30 am 


YSB – Downtown Services

147 Besserer Street, Ottawa

Thursday: 1 to 4 pm. 



Gay Men’s Sexual Health Clinic

Clinic: Gay Zone Gaie
Location: 420 Cooper St, Ottawa
Hours: Thursday: 5 to 8 pm

**PLEASE NOTE: Due to high demand at our walk-in clinics, we may not be able to see everyone. Priority is given to clients based on their need for services.

Gay ZONE provides a wide range of programs and services for gay, bi, transmen and other men who have sex with men in the Ottawa area, including:

  • Screening and treatments for Sexually Transmitted Infections (STI’s)
  • HIV testing—rapid and/or anonymous
  • Hepatitis A & B vaccination
  • Gardasil vaccine (for those who qualify)
  • A group for queer youth
  • A variety of health promotion programming


Anonymous HIV testing

Clinic Address  Telephone

Carlington Community Health Centre

900 Merivale Road, Ottawa


Centertown Community Health Centre

420 Cooper Street, Ottawa


Ottawa Inner City Health Services

5 Myrand Avenue, Ottawa


Sandy Hill Community Health Centre

221 Nelson Street, Ottawa


Somerset West Community Health Centre

55 Eccles Street, Ottawa


South-East Ottawa Community Health Centre

1355 Bank Street, suite 600, Ottawa



Call the AIDS and Sexual Health Info Line 1-800-668-2437.  The Sexual Health Centre is a service of Ottawa Public Health.

More resources:

  • Your family doctor
  • Ottawa walk-in clinics
  • University health services if you are a student (U of O, Carleton, Algonquin, Cité Collegiale)
  • For Quebec residents, please call your local CLSC Info-Santé line
  • For pregnancy concerns, please contact Planned Parenthood Ottawa to make an appointment: 613-226-3234.

More resources for Quebec residents

STBBI Screening Clinic: CLSC de Gatineau
85 Saint-Rédempteur Street
With and without appointment: 819 966-6532 or 1-800-463-6066
With appointment: Monday 9:30 am to 4:30 pm and Wednesday 1:00 pm to 9:00 pm
Drop in: Tuesday and Thursday 1:00 pm to 8:30 pm             


The Sexual Health Center is funded to provide such services to the following:

  • People with symptoms of STIs
  • People who have had sex with someone with an STI
  • People most affected by STI 1,2
    • People aged 29 and under
    • Gay, lesbian, bisexual, trans, and queer persons,
    • Men who have sex with men
    • People who are Aboriginal or of black ethnicity
    • New immigrants from countries where HIV is endemic
    • People involved in the sex trade industry
    • People who use injection drugs and/ or who smoke crack                 

1 Public Health Agency of Canada. Canadian guidelines on sexually transmitted infections (2013)
Ottawa Public Health, Health Report (2014)

What to expect at the Sexual Health Centre

The Sexual Health Centre opens 30 minutes prior to each walk-in clinic to allow clients to register.

How to prepare for your visit

  • Please do not urinate 1 hour before your visit
  • You do not need to fast for blood work

When you arrive (Triage process):

You will be asked to fill out a form with your contact information (unless you require an anonymous HIV test only). When you have filled out the top half of the form only, a nurse will call you to discuss briefly the reason(s) for your visit and give a quick overview of the clinic process. This information will be used to start a medical record for you or retrieve your existing file.
Each client receives a number, which will be used to identify you during your visit.

Please note that clients are not seen in numerical order. Each person is here for a different reason. The clinic’s policy is to make sure the most appropriate health care practitioner sees each person as quickly as possible. In order to achieve this, sometimes clients are seen out of order from their assigned numbers.
Expect your visit to last more than an hour. The visit may include an assessment, on site testing, blood work and treatment.

The interview:

When your number is called you will be seen by a nurse who will ask you a series of questions, including:

  • the reason for your visit
  • contact information
  • medical and sexual history

Your answers are used to determine the type of services that may be beneficial to you. The information you share with any health care practitioner at the clinic is completely confidential.

At this time, the nurse may provide you with information about sexually transmitted infections, safer sex and birth control options. This is also your opportunity to ask any questions you have about sex or sexual health and to voice your concerns.

The assessment:

After your interview, if an exam is required you will be directed to an examination area where a doctor or nurse practitioner will see you. Depending on the number of clients on the day of your visit, there may be a wait before you are brought to an examination room.

During the exam, the doctor or nurse practitioner may do a number of tests depending on your assessment, whether you have symptoms and your risk for sexually transmitted infections.


The clinic can test for several types of sexually transmitted infections. Most infections have a “window period” before they can be detected. The table below summarizes how we conduct our most common tests, and the window periods associated with each infection. Based on your sexual history, the health care practitioner will determine what type of testing is appropriate at the time of your visit.

Infection Testing Window period
Chlamydia and Gonorrhoea

Urine sample, swab of the cervix

Swab of the  throat or rectum

Testing can be done at the time of presentation*

 48 hours after a sexual contact*

Syphilis Blood test 4-6 weeks after a sexual contact*
HIV (human immunodeficiency virus) Blood test 12 weeks after potential risk*

*Public Health Agency of Canada. Canadian Guidelines on Sexually Transmitted Infections, 2008 - Revised version.


It can take up to 3 weeks for results to come back from the lab. If you do not hear from us, test results are NEGATIVE. Pap test results usually take up to six weeks. Please do not call for results as we are unable to provide results by telephone. You may return to the clinic after 3 weeks for a copy of your results. 

If a test is positive (which means your test showed you have an infection) you will be contacted by a Public Health Nurse about treatment and may be asked for information about your sexual partners. This information will be used to contact these partners to ensure that they are tested and treated. All information will be kept confidential. Your name will not be given to these partners.

For more information, or to speak with a Public Health nurse, please contact 613-234-4641 or the AIDS and Sexual Health Info Line 1-800-668-2437.