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Welcome to the City of Ottawa’s online registration system for classes and activities.
To register, you will require a Client Barcode and Family PIN. For help on how to create an account and obtain a Barcode and PIN, watch the “Creating a Client Account” tutorial. The first step to register for a class or activity is to visit ottawa.ca.
On the ottawa.ca homepage, you will see a box with the ServiceOttawa logo. Select the link that says “Classes and Activities – Recreation Registration”.
Before you register, here are some things to remember:
- You will need your family PIN and Client Barcode
- You can add multiple classes to your cart before checking out
- To register for a class or activity that has already started, please visit or call the facility where it is offered
Let’s get started.
On the “Classes and Activities – Recreation Registration” page, select the link that says “Register”.
This will open the online registration system. If you know the barcode of the class or activity you’d like to register for, enter it in the top left corner and select the magnifying glass button. Details about the class or activity will appear.
Once you have confirmed that this is the correct class or activity, add it to your Shopping Cart by selecting the “Add” button.
A box will appear where you enter your Client Barcode and Family PIN, then select Login.
If you don’t know the class or activity barcode, you can browse courses using the category and sub-category options.
For this example, we’ll select the Adults category and the Fitness sub-category.
Once you have selected your preferred categories, a list of activities appears. These activities are listed in alphabetical order.
To further refine your search, you can enter a keyword.
For example, if you are interested in taking a yoga class, enter the word yoga in the keyword box and select the Search Button.
A list of all classes containing the word yoga, within your selected category and sub-category, will appear. Select the Show courses button to view more details about the class or activity.
This information includes the activity name, its barcode, the day of week and time of the activity, the start and end date, location, total number of classes and how many spots are still available for registration.
When the View details link is selected, a new window will appear providing additional information including cost and age requirements. If you would like to return to your search, select the X button to close the window and return to the previous screen.
If you would like to register for the class or activity, select the Add button.
A box will appear. Enter your Client Barcode and Family PIN, then select Login.
Once you have logged in, select the client you wish to register from the drop-down menu.
To add more than one person to the class or activity, select the Add Client button and use the drop-down menu to select the client.
To continue browsing classes and activities, select the Continue Shopping box. This will bring you back to the search page where you can continue adding items to your shopping cart.
If you would like to remove a class or activity from your cart, select the X Remove button.
To complete your transaction and register for the class, select the Go to Check-out button.
A window will open where you can review the entries in your Shopping Cart.
To complete registration, use the drop-down menu to select whether your credit card type is VisaTM or MastercardTM , and enter your credit card number.
Use the drop-down menu to enter the expiry date.
Once you have checked that the information is correct, select the Complete Transaction button.
You can cancel the transaction at anytime by selecting Cancel and Return to Cart.
If you agree with the terms and conditions of the program liability waiver, select “agree”.
For your records, we recommend printing the on-screen receipt that appears at the end of the transaction.
For more information, please call ServiceOttawa at 3-1-1.
Thank you for registering for classes and activities with the City of Ottawa.