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Parking tickets

A Provincial Offences Act (POA) Part II Offence Notice is also called a parking ticket or a Parking Infraction. These tickets are issued against a licence plate and not the driver of the vehicle. In order to avoid additional fees or an unwanted conviction the ticket should be dealt with within 15 days of the date of issue.

Parking ticket options, fees and timelines

Options and Timelines

Option 1 - Early payment

The City must receive the early payment within 15 days of Parking Infraction Notice (PIN) issue date.

*This option does not apply to any Federal parking tickets ("F" tickets). The set fine on a Federal ticket is in effect immediately.

Option 2 - Set Fine payment

The Set Fine is in effect immediately, unless an Early Payment (Option 1) amount is shown on the parking ticket. Payment of the set fine amount should be paid before the conviction fees or other costs are added.

Option 3 – Trial option / Initiate a review

Initiate a review

To initiate a review you must attend a First Attendance Facility located at one of the Provincial Offences Court Offices.  At this meeting you will have the opportunity to discuss the parking ticket before deciding if the trial option is necessary. No appointment is required as this is a first come, first serve facility.

Trial option

To request a trial you must attend in person at one of the Provincial Offences Court Offices.

You cannot set a trial for a parking ticket by phone or mail.

What if you fail to respond on time?

Failure to choose one of the options listed, or failure to pay your parking ticket on time can result in:

  • Additional costs (court fees or collection fees)
  • Inability to renew your license plate sticker until outstanding fines have been paid
  • Notification to a credit reporting agency
  • Civil enforcement, which may include garnishment of wages and/or bank accounts, fine amounts being added to property tax bills, or registering a lien against property and assets

In order to avoid enforcement actions, parking fines should be paid on or before the Due Date indicated on the Parking Infraction Notice, Notice of Impending Conviction or Notice of Fine and Due Date.

If the ticket is past due you may contact the Provincial Offences Collections Section at 613-580-2638 or 1-800-477-4195 for further information.

Pay a parking ticket

Online

You can pay your parking ticket online. Parking tickets should be paid within 15 days of their issue date. The due date is indicated on the ticket. 

By telephone

You can call the automated payment system at 613-738-7719, 24 hours a day, 7 days a week.

Note for online or telephone payments:

  • VISA, MasterCard and American Express are accepted
  • Prepaid or reloadable credit cards or gift cards cannot be used
  • A $1.50 service charge applies per ticket in addition to any other service charge applied by your financial institution
  • Handwritten "G" and "F" Tickets are submitted to the City of Ottawa and entered into the system approximately one week from the date of issue. If your ticket does not appear in the system after 10 business days please contact us at 613-580-2665 or visit us at one of our Provincial Offences Court Office locations.

By mail

Send your payment to:

City of Ottawa
P.O. Box 3450, Station D
Ottawa, Ontario
K1P 1L4

When sending a payment in the mail:

  • Do not send cash
  • Include the ticket number with the payment
  • Cheques and money orders are payable to the City of Ottawa
  • Payments are credited only when received and processed, not the postmarked date

In person

You may pay in person at any Client Service Centre or Provincial Offences Court Offices.