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Parking permits

Temporary encroachment permits

A Temporary Encroachment Permit is required to temporarily occupy the City's right of way for various activities. These permits ensure safety measures are in place to protect the public, and, to ensure the safety of pedestrian and vehicular movement.

A Temporary Encroachment Permit may be required for construction related activities, outdoor patios, and customer service boxes.

Construction related: Applicants are construction companies, contractors or residents requiring the right of way for the temporary placement of containers, stockpiling materials, and vehicles used in the construction process

Outdoor Patio: Applicants are business operators using the sidewalk space adjacent to the place of business as an outdoor patio.

Customer Service Boxes: provide free or paid publications to customers from independent boxes situated on the City's right-of-way.

For further information on encroachment permits, including the current fees, please call 613-580-2424, ext. 16000.

Accessible Parking Permit (APP)

Holders of a valid Accessible Parking Permit (APP) are entitled to special parking privileges in public parking areas and on public roadways. Ottawa residents with temporary or permanent disabilities can obtain an application for an Accessible Parking Permit (APP) by calling ServiceOntario at 1-800-267-8097 or by contracting your local ServiceOntario centre.

Who is eligible?  

Any person who holds an Accessible Parking Permit (APP) is eligible. The City of Ottawa honours valid accessible parking permits, licence plates, markers, or devices bearing the international symbol for access, for permit holders from other jurisdictions.

Getting or replacing an Accessible Parking Permit (APP) 

Ottawa residents with temporary or permanent disabilities can obtain an application for an Accessible Parking Permit (APP) by calling ServiceOntario at 1-800-267-8097or by contacting your local ServiceOntario centre.

 How to use your permit  

Your permit must be displayed on the dashboard or sun visor of the vehicle in a way that the permit number and expiry date are clearly visible.

On-street privileges 

Time limits are extended to four (4 ) hours at Pay & Display machines and elsewhere where parking is permitted, regardless of the time limit posted on the signs.  

Parking at Pay & Display machines is free.  

Vehicles may be parked up to four (4) hours in "no parking" zones. Permit holders may be picked up and dropped off in "no stopping" and "loading" zones, as well as in reserved bus lanes and reserved bicycle lanes as long as traffic is not impeded. Drivers are NOT permitted to wait for permit holders to return after they are dropped off in these locations.

These parking privileges do not apply to off-street parking facilities such as those at Federal Government buildings and Private Institutions (i.e.- Ottawa Macdonald-Cartier International Airport, hospitals, etc.).  

international symbol for accessibility for persons with physical disabilitiesOff-street privileges 

All parking lots in the City of Ottawa with 20 or more public parking spaces are required to reserve at least one parking space for the use of permit holders. These spaces are identified by official signs showing the international symbol for accessibility for persons with disabilities.

Permit holders are required to pay the same parking fee as other parking lot users, unless signs indicate otherwise.

Restrictions 

Permit holders are subject to all other Traffic and Parking By-law provisions including respecting the Winter Overnight Parking Ban and cannot block driveways, park in front of a fire hydrant or park within nine (9) metres of an intersection. 

Vehicles must not be stopped or parked in a way that blocks traffic. 

Permit holders cannot park facing the wrong direction (facing on-coming traffic).

Permit holders cannot park more than 15 centimetres away from a curb (includes the middle of a dead end street/cul-de-sac).

Permit holders cannot park in “no stopping zones“.  "No stopping" regulations are in effect on many roadways during peak traffic hours, usually Monday to Friday, 7:00 a.m. to 9:00 a.m. and 3:30 p.m. to 5:30 p.m. Permit holders are not exempt from these regulations. Permit holders also cannot stop in school bus loading zones, taxi zones, and police vehicle zones. 

Questions? 

Please contact us for more information.

Business identity card annual parking permit

A Business Identity Card Annual Parking Permit is valid only for active pickup or delivery services and cannot exceed 15 minutes in a No Parking Zone or a Loading Zone. A permit holder must otherwise conform to City of Ottawa traffic and parking by-laws.

Required documentation

A business operator wishing to provide pickup or delivery service must complete an application for a Business Identity Card Annual Parking Permit and submit it to Client Service Centre staff. Additionally, a copy of the vehicle's registration bearing the name and address of the business applicant is necessary for each vehicle requiring a permit. If the business operator does not own the vehicle, that person must provide a leasing document from the vehicle owner specifying that the owner authorizes use of the vehicle by the business operator.

Where to obtain permits

Business Identity Card Annual Parking Permits can be obtained at any City of Ottawa Client Service Centre listed for On-Street Residential Monthly Parking Permits.

Regulations

A Business Identity Card Annual Parking Permit is valid only for the vehicle specified on the application, and the Permit Identity Card must be visibly displayed on the dash or driver's side window of the vehicle specified on the permit application. A business operator must obtain a permit for each vehicle used for pickup or delivery services.

A permit holder may not loan his or her permit to another person. If a permit holder obtains a replacement vehicle, he or she must visit a Client Service Centre and update the permit application. If a permit holder loses or damages a permit, he or she must visit a Client Service Centre and obtain a replacement permit.

The Business Identity Card Annual Parking Permit Program is limited to business-related pickups or deliveries in the City of Ottawa. As of January 1, 2017, the yearly cost is $120 plus HST, and replacing the card is $10 plus HST.

A Business Identity Card Annual Parking Permit may be cancelled if the permit holder fails to conform to permit regulations.

Consideration parking permit

 The purpose of the Temporary Consideration Parking Permit is to provide short-term on-street parking privileges under special circumstances. In general, permits are issued in circumstances when off-street parking spaces are displaced temporarily such as during off-street construction when a property’s parking spaces may be occupied with construction activities or garbage dumpsters. Permits may be issued for both residential and non-residential uses. The intent of this permit is to provide relief from parking regulations for infrequent and unavoidable circumstances when off-street parking is temporarily unavailable.

Approximate cost

As of January 1, 2017, the fees are:

  • Summer (April-Nov): $30 + HST per month (per vehicle)
  • Winter (Dec-Mar): $140 + HST per month (per vehicle)

Approximate timeline

  • Upon the approval of a completed application form with permit fee

Permit requirements

The applicant must complete an application and state the reasons why the permit is required and needed including:

  • The number of usually available off-street parking spaces;
  • The number of off-street parking spaces temporarily displaced;
  • The nature of the off-street activities that will temporarily displace parking (such as driveway modifications, parking area modifications, yard renovations, home renovations, or moving activities); and,
  • That alternative off-street means of providing the required temporary parking were sought by the applicant but found to be unavailable.

The applicant must be the property owner or authorized property manager.

Who to contact or where to apply

Please visit a Client Service Centre or call 3-1-1.

Visitor's parking permit

Visitor's parking permits are available only for use in Residential Parking Permit Zones by out-of-town non-residents for a maximum of two weeks. If a visitor wishes to extend his or her visit, then he or she must purchase a regular On-Street Parking Permit.

The Visitor Parking Permit Applicant must be the resident who must make the application on behalf of his or her visitor.  The applicant or host must provide:

  • Proof of residency – copy of lease if renting, or tax bill if property owner
  • Copy of visitor’s vehicle registration. If the vehicle registration does not show the visitor's address, then the applicant must also provide the visitor’s driver’s licence for proof of non-residency.

As of January 1, 2017, the fees are:

  • Residential Visitor Parking (no refunds) per week or less
    • $7.50 +HST (summer:  April - Nov); 
    • $35 +HST (Winter: Dec – Mar)
  • Residential Visitor Parking (no refunds) up to 2 weeks
    • $15 +HST (Summer:  April - Nov);
    • $70 +HST (winter (Dec – Mar)

These can be obtained at any City of Ottawa Client Service Centre.

For further information, call 3-1-1.

On-street residential monthly parking permits

The purpose of the Residential Parking Permit Program is to provide eligible residents and their out-of-town visitors in defined areas with special privileges related to parking on designated portions of a street or streets in that area.  In general, the permit allows those eligible to park for periods in excess of the otherwise stipulated parking period for their street(s), and to be exempt from the overnight parking ban during the winter months, subject to some limitations and conditions.   

Cost

The fees below are in effect as of January 1, 2017. Residents may visit any Client Service Centre to purchase an on-street parking permit. Refunds will not be issued for a period of less than 30 days before the expiry date. The cost of a replacement permit is $10 plus HST.

  • The summer monthly permit will be available from April to November for $30 + HST per month 
  • The winter monthly permit will be available from December to March for $140 + HST per month 
  • The annual permit for on-street parking remains unchanged at $648 +HST.
  • Beginning in April 2016, residents have the option to pay for an annual permit with pre-authorized equalized monthly payments (Note. The pre-authorized monthly payment option for annual permits is only available at the City Hall Client Service Centre located at 110 Laurier Avenue West). Please note clients cannot cancel a permit purchased with pre-authorized monthly payments, for any reason.

Special privileges and conditions for residential parking permits

The following special privileges and conditions shall apply to permit holders with respect to parking on streets or portions of streets designated as Residential Parking Permit Zones and defined with signs bearing the words "Permit Holders Exempted": 

  1. Permit holders may park the vehicle in respect of which the permit was issued, on a street in the defined permit parking area as indicated on the permit, up to 48 hours without moving the vehicle.
  2. Permit holders may park their vehicle overnight and are exempt from the winter overnight parking ban between November 15 and April 1 of each year. However, we encourage residents to remove cars from the street during a winter overnight parking ban to allow snow and ice clearing operations to effectively plow residential streets. Free off-street parking is available in all city-owned parking garages during a winter overnight parking ban.
  3. Permit holders do not have any exclusive rights over any specific on-street parking spaces or block faces within their applicable zone.
  4. When temporary "No Parking" signs are placed by the Corporation of the City of Ottawa (typically placed in snow banks to allow road maintenance activities including snow removal, or for special events), permit holders shall remove their vehicles from these streets and the permits are not valid until such time as the temporary signs are removed.
  5. Other than the special on-street parking privileges specified by the permit, all other traffic and parking regulations will apply.

Eligibility and validity previsions for residential parking permit issuance

The following application, eligibility and validity provisions shall apply:

  1. The applicant must complete an application form and provide evidence:
    1. that they reside in the designated area (in the form of official documents);
    2. that they do not have access to off-street parking; and,
    3. that they have a need for on-street parking (for tenants, a letter from a landlord may also be required).
  2. The licence and registration of the vehicle for which on-street parking is requested must match the name and address cited on the permit application, except for students of a post-secondary educational institution, with a valid student identification card, who are not the registered vehicle owner, who are eligible if they submit a letter from a parent or legal guardian who is the registered vehicle owner.
  3. Applicants may apply for and receive permits for more than one vehicle per address in areas where permits are available, provided there is no waiting list.
  4. The permit parking privileges are assigned only to the permit area for which the permit was issued, and only to the vehicle for which it was issued.
  5. Should a vehicle’s licence plate number change during the permit validity period, it is the responsibility of the permit holder to notify the City and to request a replacement permit. An administrative fee will apply in accordance with the fee schedule in effect at the time. 

Required documentation

Tenants:

A person who rents property must complete an application for an On-Street Monthly Parking Permit and submit it to Client Service Centre staff with:

  1. a copy of their lease or rental agreement for the address listed on the application
  2. a letter from the landlord or rental office confirming that the tenant does not have off-street parking
  3. vehicle registration bearing the name and address of the tenant applicant; the vehicle licence and registration for which on-street parking is requested must match the name and address cited on the permit application, except if the vehicle is owned by a person other than the tenant applicant. In this case, the tenant applicant must also submit a letter or leasing document from the vehicle owner specifying that the owner authorizes use of the vehicle by the tenant applicant.

Homeowners:

A homeowner must provide Client Service Centre staff with a copy of a tax or utility bill in his or her name at the address listed on the application and vehicle registration bearing their listed address. If the homeowner applicant does not own the vehicle, that person must submit a letter or leasing document from the vehicle owner specifying that the owner authorizes use of the vehicle by the homeowner applicant.

Where can I obtain a permit?

On-Street Monthly Parking Permits can be obtained at any of the City of Ottawa Client Service Centres

Beginning in April 2016, residents have the option to pay for an annual permit with pre-authorized equalized monthly payments (Note. The pre-authorized monthly payment option for annual permits is only available at the City Hall Client Service Centre located at 110 Laurier Avenue West.)  Please note clients cannot cancel a permit purchased using pre-authorized monthly payments for any reason.

Permit parking regulations

“’highway’ includes a common and public highway, street, avenue, parkway, driveway, square, place, bridge, viaduct, or trestle, any part of which is intended for, or used by, the general public for the passage of vehicles and includes the area between the lateral property lines thereof”
- as per BY-LAW NO. 2003 - 530

PERMIT PARKING REGULATIONS – OTTAWA

  1. For the purposes of this schedule:
    1. "daytime" means the period of time from 7 a.m. to 7 p.m. of the same day, and
    2. "overnight" means the period from 7 p.m. of one day to 7 a.m. of the
    3. Permit must be affixed to lower inside of windshield on driver's side to be valid.
        
  2. Permit holders may park their vehicles for longer periods than posted during the daytime period on the sides and between the limits of highways that permit daytime public parking and have signs posted bearing the words "Permit Holders Exempted".
       
    2A. A permit holder may not park their vehicle on the sides and between the limits of highways during the times of day that stopping or parking is prohibited.
      
  3. Permit holders may park their vehicle overnight on the sides and between the limits of highways that permit daytime public parking and have signs posted bearing the words "Permit Holder Exempted".
      
  4. Permit holders may park their vehicles in the area for which a permit has been issued, as shown on the sketch given with the permit, provided space is available and that all parking regulations are complied with including the general regulations of the said By-law Number 2003-530.
      
  5. Permit holders shall not park their vehicles in a parking space controlled by a parking meter during those hours that require payment as set out in instructions contained on the parking meter unless the payment instructions and parking limits are adhered to.
      
  6. When temporary "No Parking" signs are placed by the Corporation of the City of Ottawa, permit holders shall remove their vehicles from these highways and the permits are not valid until such time as the temporary signs are removed.
      
  7. A permit holder who contravenes any of the provisions of this by-law is subject to a fine and towing away at the owner's expense. In addition, repeated violations will result in the loss of the permit.
      
  8. A permit holder may park the vehicle in respect of which the permit was issued on a highway designated for permit parking in the designated permit parking area up to 48 hours without moving the vehicle as long as the signs bearing the words "Permit Holders Exempted" are posted.
      
  9. Refund instructions:
    If a refund is required, the permit must be returned and proof of payment provided. There is an administrative fee for processing a refund.

    Mail or deliver your permit with proof of payment to:
      Client Service Centre
      110 Laurier Avenue West
      Ottawa, ON K1P 1J1