What you should know during a boil water advisory

How do I use water when the boil water advisory has been issued?
How else can I disinfect my hands?
How do I wash dishes?
How do I disinfect countertops and utensils in contact with raw meat?
What if someone is, or becomes ill, or has special needs?
What should I do after the boil water advisory is lifted?

 

How do I use water when a boil water advisory has been issued?

Water should be brought to a rolling boil and boiled for one minute before use.

Use tap water for:

Use boiled water for:

Do not use:

  • Washing clothes (unless the water is cloudy)
  • Taking showers
    (adults and older children)
  • Shaving
  • Flushing toilets

 

 

  • Drinking
  • Brushing teeth
  • Hand washing
  • Washing fruits and vegetables
  • Preparing food and baby formula
  • Making ice
  • Coffee makers
  • Sponge bathing babies and young children (after cooling)
  • Giving water to pets
  • Kitchen and other household water filters
  • Ice makers and soda dispensers with a line to the water supply
  • Children’s water play such as wading pools and water tables

 

How else can I disinfect my hands?

You can use alcohol-based hand sanitizers, containing more than 60% alcohol. Pre-moistened towelettes used for cleaning babies during a diaper change are not effective for disinfecting hands.

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How do I wash dishes?

  1. Wash and rinse the dishes as you normally would using hot water or your dishwasher
  2. In a separate basin, add 5 ml (1 tsp) of unscented household liquid bleach for each 4.5 l (5 quart) of warm water
  3. Soak the rinsed dishes in the bleached water for at least one minute
  4. Let the dishes air dry completely.

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How do I disinfect countertops and utensils in contact with raw meat?

These surfaces should be washed with soap and hot water first and then sanitized with a bleach solution. Mix 60 ml (1/4 cup) to 6 l (1½ gallons) water. Soak items for 1 minute and let dishes air dry.

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What if someone is, or becomes ill, or has special needs?

For more information call Ottawa Public Health (613-580-2424 ext. 28020) to speak with a nurse or contact your doctor and mention the Boil Water Advisory.

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What should I do after the boil water advisory is lifted?

  • Run cold water faucets for one minute before using the water.
  • Run drinking fountains for one minute before using the water.
  • Flush all garden hoses by running cold water through them for five minutes.
  • Run water softeners through a regeneration cycle.
  • Drain and refill hot water heaters set below 45°Celsius (normal setting is 60°Celsius)

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For more information or to speak with a public health nurse, call 613-580-6744.

Health Canada - Boil Water Advisories and Boil Water Orders