Client Service Centres




	Products and Services
	•	Birth Registrations and Travelling with a Newborn
	•	Building Permit Applications
	•	Cat & Dog Registration
	•	Civil Marriage Ceremonies
	•	Commissioner of Oaths
	•	Death Registrations and Burial Permits
	•	Development Applications
	•	Marriage Licences (Issued until 4:30 p.m. at Ottawa City Hall and the Government Client Service Centre in Kanata; and until 4 p.m. at all other Client Service Centres)
	•	OC Transpo Bus Tickets and Passes
	•	Open-Air Fire Permit
	•	Parking Cards
	•	Parking Permits and Lots
	•	Parking Ticket Payment
	•	Property Assessment Information
	•	Property Tax Payment
	•	Recreation and Registration Information
	•	Water Bill Payment
		Water Well Testing
	•	Zoning Information

Through its seven Client Service Centres, the City of Ottawa provides residents with one convenient point of access to a wide range of municipal services. For your convenience, payment of parking tickets, property tax bills, water bills and speeding tickets, pet registration renewal and registration and payment for recreation and culture programs can also be completed online.

Government Service Centres

Government Service Centre in Ottawa

The City of Ottawa is a proud partner in two Government Service Centres. Government Service Centres provide a one-stop service centre for convenient access to information and services from multiple levels of government (the government of Canada, province of Ontario, and the City of Ottawa).



Government Service Centre in Ottawa	Main level City Hall 110 Laurier Avenue West Ottawa, ON K1P 1J1	8:30 a.m. to 5 p.m. Monday to Friday

Government Service Centre in Kanata	Main level 580 Terry Fox Drive Kanata, ON K2L 4C2	8:30 a.m. to 5 p.m. Monday to Friday

Other Client Service Centres

The following Client Service Centres are open
Monday to Friday, from 8:30 a.m. to 4:30 p.m.


East	Orléans Client Service Centre 255 Centrum Blvd. Orléans, ON K1E 3V8
West / South	Ben Franklin Place Client Service Centre 101 Centrepointe Dr. Nepean, ON K2G 5K7

The West Carleton, Metcalfe, and North Gower Client Service Centres will operate one day per week, in accordance with the following schedule:

Mailing address for Metcalfe, West Carleton and North Gower:
110 Laurier Avenue West, Ottawa, ON, K1P 1J1


Metcalfe	Tuesdays, 8:30 am to 4:30 p.m. 8243 Victoria St Metcalfe, ON K0A 2P0
West Carleton	Wednesdays, 8:30 a.m. to 4:30 p.m. 5670 Carp Rd Kinburn, ON K0A 2H0
North Gower	Thursdays, 8:30 a.m. to 4:30 p.m. 2155 Roger Stevens Dr. North Gower, ON KOA 2T0

All Client Service Centres are closed on Statutory Holidays.

For your convenience, please consider some of the following options:

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