Emergency Assistance

If you are not eligible for ongoing assistance, some circumstances may make you eligible for emergency assistance.

Are you eligible?

You must be a resident of Ottawa either 16 years or older who is in an emergency situation. An emergency situation is unforeseen and generally includes:

• fire
• flood
• impending eviction
• health-related crisis
• family violence
• death in the immediate family
• theft

If you've just experienced any of these situations, the City can help. Follow the links below to find out more.

• Fleeing an Abusive Situation
• Emergency Shelters
• Funerals and Burials

For information about placement in a family or emergency shelter, please call 613-560-6000.