Frequently asked questions


What is Ottawa Public Health doing about the situation?
Will a school or childcare facility be closed if someone there has the pH1N1 flu?

What can local organizations do about the situation?

Where can I get more information?

What is Ottawa Public Health doing about the situation?

To mitigate the spread of the virus in the community, Ottawa Public Health emphasizes simple prevention measures for all and self-isolation for people who are ill.

We mobilized our emergency operations and used Ottawa’s Interagency Influenza Pandemic Plan as soon as the first cases of pH1N1 flu were confirmed in Canada in late April. We enhanced our surveillance measures for the new virus and have been monitoring and managing the presence of the pH1N1 flu virus in the community and various institutions across the city. We also maintain extensive communications with our community partners, including hospitals and schools, to protect the health and well-being of all residents and visitors to Ottawa. Our activities will continue to evolve based on the patterns of spread observed in Ottawa.

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Will a school or childcare facility be closed if someone there has the pH1N1 flu?

At this time, we are not advising schools or childcare facilities to close if someone in their institution acquires the pH1N1 virus. We do not advise schools to close during the regular flu season either. All regular activities can and should continue, but as always, ill children and staff should stay home until their fever has been absent for 24 hours and are feeling well enough to resume normal activities.

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What can local organizations do about the situation?

Ottawa Public Health encourages all community partners, from workplaces and schools to community groups and public gathering places, to:

  1. Promote simple infection prevention and control measures such as frequent hand washing, cough/sneeze etiquette and staying home when ill. Organizations can download educational resources for this purpose.
  2. Review their own emergency plans to ensure they are able to continue providing their essential services in the event of higher absentee rates. Useful reference sites for business continuity planning include:
  3. Encourage residents to have their own back-up plans for caring for children and pets and delivering essential supplies in the event they become ill

Other resources on infection control and pandemic planning are also available on this site.

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Where can I get more information?

Ottawa Public Health Information Line: 613-580-6744
Ontario Ministry of Health and Long-Term Care

Travel Health Notices

Public Health Agency of Canada
or 1-800-454-8302
Canadian Paediatric Society

US Centers for Disease Control and Prevention

World Health Organization

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