Programs and courses

To register for a recreational class or activity, you'll need:

1. A client barcode and family PIN numbers

   1. Get a Client Barcode and Family PIN by:

      1. Create your family account online
      2. Visiting a recreation facility or Client Service Centre. This service is currently not available in person due to COVID-19 closures.
      3. Call 3-1-1

   2. Forgot your Barcode or Family PIN?

      1. Account information can be emailed to you, if you have previously provided your email address. Use the PIN and Barcode lookup tool to retrieve the information.
      2. Visit a recreation facility or Client Service Centre. This service is currently not available in person due to COVID-19 closures.
      3. Call 3-1-1

2. Your Course Code number

   1. Don't know the course code number? Browse the recreation guide.

3. Your Visa or MasterCard information to pay for the program

   1. No credit card? No problem. Visit any recreation or culture facility prior to the registration start date to put a credit on your account.

Register

Select a course from the list below and record the course's barcode, then ensure you have the following:

• Course barcode (can copy paste from the list below into the registry search bar)
• Your client barcode and family PIN numbers. Get a client barcode and family PIN by:
  • First time client? Get a client barcode and family PIN number
  • Forgot your account info? Have your client barcode and family PIN number sent to your email
  • Visit your local recreation facility, Client Service Centre. Verify location and times for in person services due to COVID-19 closures.

Once you have all of these, select the Register link below . Online payments can be made using MasterCard or Visa. Registration and payment can also be done in person at your local Client Service Centre during business hours. Verify location and times for in person services due to COVID-19 closures.

Clients are invited to read the Terms and Conditions of registration.

NOTE: 
All City of Ottawa employees must register internally through their supervisor.