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Business Reopening Toolkit


As Ontario begins to reopen the economy, we encourage all Ottawa businesses to review the information in this Business Reopening Toolkit. This document has been prepared by the City of Ottawa, in consultation with Ottawa Public Health. It is intended to provide guidance to businesses to prepare for safe reopening, subject to direction from the Province of Ontario, and should not be construed as legal advice or to replace specific instructions that may be issued by Ottawa Public Health or the Province.

As COVID-19 evolves, please visit for the latest information.

Business Reopening Toolkit

Invest Ottawa Digital Main Street:
Digital Main Street, It’s not one-size–fits–all. Every small business is dealing with different challenges. You might need to build a website. Introduce a point of sale system. Create promo videos or take high–end photos for Instagram sales. Attract new customers with digital marketing campaigns. With all the above – we’re here to help. We designed our new services for all kinds of local businesses, from owners of retail stores, plumbing companies, auto-mechanic shops, art studios, and restaurants, to home-based businesses and more.

Key Resources and Signage

Required signage

Additional signage

Key Resources

Financial Assistance

Capacity limits

Staff screening

Supports for workers

Prevent and manage COVID-19 in your workplace

Visit Ottawa Public Health’s Businesses and Workplaces – COVID-19 Information page to find additional public health guidance for preventing and managing COVID-19 cases in the workplace. A summary of Provincial and City rules is available on the City of Ottawa website.

Sector specific information

COVID-19 public health measures and restrictions
Find out about the latest public health advice, measures and restrictions as we continue to respond to the challenge of COVID-19. Stay home, stay safe, save lives.


Arts, culture, festivals and events

Child Care and Day Camps

Construction and manufacturing

Farmers’ market

Healthcare provider


Personal service

Places of worship

Restaurants and food establishment


Sports and recreational fitness