This site uses JavaScript. Please enable JavaScript in your Browser and reload the page to view the full site.

Accountability framework

Accountability framework

The City of Ottawa is committed to conducting City business in an open and transparent manner. Being accountable and transparent means the City is committed to measuring and showing how well we are doing in all the areas for which we are responsible, from financial reports to human resource management to service delivery.

In response to the changes to the Municipal Act, 2001, that came into effect in 2007, Ottawa City Council has furthered its commitment to accountability and transparency through the implementation of various integrity officers and additional policies including:

Since amalgamation in 2001, the City of Ottawa has adopted a number of accountability and transparency practices, including:

  • Adopting and implementing best practices in the area of budgeting and financial reporting
  • Adopting the “It’s About Accountability” framework in 2004 (such as quarterly financial and purchasing reports and producing a City of Ottawa Annual Report)
  • Developing a multi-year City Corporate Plan and Departmental Business Plans (City Strategic Directions)
  • Producing a comprehensive annual Human Resources Plan
  • Improving customer service with 311 service reporting
  • Participating in the Ontario Municipal Benchmarking Initiative and quarterly Performance Measurement reports
  • Adopting the principles of Open Government and establishing the Open Data Ottawa site where the public can access municipal datasets

Freedom of information and protection of privacy

Office of Protocol: Public Disclosure of Expenses

Public disclosure of office expenses

As part of their commitment to accountability and transparency, Members of Ottawa City Council have committed to monthly disclosure of their individual office expenses.

Learn More

Code of Conduct for Members of Council and Related Policies

As part of Council’s Accountability Framework, City Council has established a Code of Conduct for Members of Council, as well as a Council Expense Policy and a Community, Fundraising and Special Events Policy.

Learn More

Integrity Commissioner

The Integrity Commissioner is an independent and impartial position reporting directly to Council. The Integrity Commissioner is responsible for oversight of the Code of Conduct for Members of Council and the Gifts Registry including providing advice to Members of Council, issuing interpretations and reports, investigating complaints and, where necessary, recommending sanctions. The position is also delegated the role of the Lobbyist Registrar and Meetings Investigator.

Learn More

Disclosure of executed contracts and reports

As part of its commitment to accountability and transparency, on February 13, 2013, City Council adopted a policy to proactively disclose contract awards that have a value of $100,000 or more and are of significant public interest.

Learn More