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2017 Final Property Taxes

2017 Final property tax bills are mailed out between May 17 and May 24 with a payment due date of Thursday, June 15, 2017.

Understanding your property tax bill

Your property taxes are determined by the assessment of your property and the tax rates that apply.

  1. The assessment or value of your property is determined by the Municipal Property Assessment Corporation (MPAC), a not-for-profit corporation created by the Province of Ontario. All properties in Ontario are assessed and taxed based on a market value of January 1, 2016. Increases are phased in over four tax years 2017 through 2020. Assessment decreases were implemented immediately.  If you have questions about your assessment, please contact MPAC by phone at 1-866-296-6722, by fax at 1-866-297-6703, or visit their website at www.mpac.ca.  Even if you have challenged your property assessment through an appeal or request for reconsideration, please pay your taxes in full. The application of penalty and interest continues to be applied to any balance unpaid after the due date. If your appeal or request is successful, you will be reimbursed for any overpayment.
  2. The municipal tax rates on your property tax bill are determined by City Council.
  3. The education rate is determined by the Province

Supplementary taxes

Supplementary taxes are not included on the Final Tax Bill. For more information on supplementary taxes, visit the Supplementary assessment page.

Penalty and interest fees

Penalty and interest of 1.25 per cent for late payment is added the day following the due date and the first day of each month until the account is paid in full.

Fees

Visit our Fees page for information on service fees that may be applied to your property tax account.

Partial payments

Partial payments are applied first toward the outstanding interest and penalty, then to the oldest outstanding taxes.

Bills paid by mortgage companies, agents or tenants

If your bills are to be paid by a mortgage company, agent or tenant:

  • Forward your final tax bill to the mortgage company, agent or tenant.
  • E-mail the City at revenue@ottawa.ca to have future bills redirected.

If your taxes are paid by a mortgage company, you will receive a receipt after payment of your final bill. If your tax bills are not paid by the due dates, you will receive reminder notices.
It is your responsibility to inform the City in writing when a mortgage company, agent or tenant stops paying your property tax bill. If someone else pays your bill, it is your responsibility to forward the bill to them.

Change of ownership or mailing address

If there has been an ownership change, or a tax bill has been directed to the wrong person, please visit our Change of ownership or mailing address page for more information.

Tax deferral program

Payment of annual property taxes can be deferred for low-income seniors and persons with disabilities. The 2017 household income threshold is $41,130. For more information on the program and how to apply, visit the tax deferral program page.

How to pay your property tax bill

Visit our Payment options page to see the different ways you can pay your tax bill.

Accessible format

To receive an accessible format (e-text, large print or Braille) of your billing documents, please contact the Revenue Services at 613-580-2444, (TTY: 613-580-2401), or e-mail revenue@ottawa.ca.

Tax distribution by service

Your final tax bill gives you a breakdown of how your tax dollars (net of grants and other sources of revenue) will be spent.

Provincial education:

The provincial government sets the rates that fund the education system in Ontario.

Provincially mandated programs:

The Province requires the City to pay for social service programs such as: social assistance, child care services, social housing, public health and long-term care, and to pay for assessment services provided by MPAC.

Conservation authorities:

The City funds three watershed Conservation Authorities (Rideau Valley, Mississippi Valley and South Nation).

Transit and Para Transpo:

Funds public transit services based on your service delivery area.

Police:

The Ottawa Police Services Board provides residents with protection and law enforcement services.

Capital financing:

These are costs associated with the repayment of borrowed funds along with funding of capital projects.

Fire:

This rate is set according to your service delivery area for fire prevention, suppression and rescue operations.

Roads and traffic:

The City maintains its road network and traffic control systems.

Program support:

This includes functions such as: City Council, City Manager's Office, Financial Services, City Clerk and Solicitor, and Information Technology.

Parks, recreation and culture:

This includes recreational programs and maintenance of recreation facilities, parks and sports fields.

Waste diversion:

Funds recycling waste diversion and the City's landfill. 

Library:

Supports reader and collection services, and virtual services through multi-service points.

Paramedics:

Funds the provision of pre-hospital emergency patient care.

Planning/economic dev/environment:

Funds the provision of planning services that guide growth and regulate development and the delivery of environmental and economic development programs.

Other charges:

Includes special charges where applicable such as Canterbury Community Centre and Kanata North Project.
For a full description of the City's budget please visit Budget and taxes.

City of Ottawa Fraud and Waste Hotline

To report suspected cases of fraud, waste or other inappropriate activities, contact the Fraud and Waste Hotline at ottawa.fraudwaste-fraudeabus.ca or 1-866-959-9309.

Tax bill codes

The following codes on your tax bill describe the services provided to select areas.

CAL – Conservation Authority Levy
CCR – Canterbury Community Covered Rink
FSR – Volunteer Fire Services
FSU – Fire Services
HDO – Kanata North Project
MNP - Kanata North Mosquito Nuisance Program
POL – Ottawa Police Service
RSS – Sewer Surcharge
SRA - Stormwater, Residential
SRB - Stormwater, Institutional, Commercial, Industrial (ICI)
SWB – Solid Waste Bin Services
SWC – Solid Waste Curbside Services
T Urban Transit
TRA Rural Transit (extended bus service) + Para Transpo
TRB Para Transpo (rural areas receiving Para Transpo service only)

Tax class description

C – Commercial
D – Office Building
F – Farmland
G – Parking Lot
H – Landfill
I – Industrial
J – Industrial (New Construction)
K – Large Industrial (New Construction)
L – Large Industrial
M– Multi-residential
N – New Multi-residential
P – Pipelines
Q – Sports Facility
R – Residential
S – Shopping Centre
T – Managed Forest
X – Commercial (New Construction)
Y – Office Bldg (New Construction)
Z – Shopping Ctre (New Construction

Type of property

T – Taxable Full
U – Excess Land
X – Vacant Land
1 – Farmland Pending Development

School support

EP – English Public
ES – English Separate
FP – French Public
FS – French Separate
N – No Support

Example: R T E P
(Tax Class) Residential
(Type) Taxable
(School) English Public

Contact us

If you have more questions about your property taxes, visit the Property taxes section at ottawa.ca/taxes or contact us by:

Self serve: myservice.ottawa.ca

E-mail: revenue@ottawa.ca

Fax: 613-580-2457

Phone: 613-580-2444 (Transactions will be recorded for training and verification purposes.)
TTY: 613-580-2401

Mail:
City of Ottawa, Revenue Services
PO Box 4647 Station A
Toronto ON M5W 0E7

Hours of operation: Weekdays, 8 am to 4:30 pm(June to August, 8 am to 4 pm)
Please have your property address and the roll number listed on your tax bill handy when you contact us.

Last Updated: May 4, 2017

2017 Interim Property Taxes

2017 Interim tax bills are mailed out between February 16 and February 23 with a payment due date of Thursday, March 16, 2017.  The interim property tax bill is the first portion of your total property taxes. It is based on 50 per cent of last year's taxes. The final tax bill for the balance of your annual taxes is due on June 15, 2017.

Accessible format

To receive an accessible format of these documents (electronic, large print or Braille), please contact the Revenue Branch at 613-580-2444, (TTY: 613-580-2401), or revenue@ottawa.ca.

How to pay your property tax bill

Visit our Payment options page to see the different ways you can pay your tax bill.

Fees

Visit our Fees page for information on fees that may be applied to your property tax account.

Supplementary taxes

Supplementary taxes are not included on the Interim Tax Bill. For more information on supplementary taxes, visit the Supplementary assessment page.

Partial payments

Partial payments are applied first toward the outstanding interest and penalty, then to the oldest outstanding taxes.

Bills paid by mortgage companies, agents or tenants

If your bills are to be paid by a mortgage company, agent or tenant:

  • Forward your interim tax bill to the mortgage company, agent or tenant.
  • Email the City at revenue@ottawa.ca to have future bills redirected.

If paid by a mortgage company, you will receive a receipt after payment of your final bill in July. If your tax bills are not paid by the due dates, you will receive reminder notices.
It is your responsibility to inform the City in writing when a mortgage company, agent or tenant will no longer be paying your tax bill.

Change of ownership or mailing address

If there has been an ownership change, or a tax bill has been directed to the wrong person, please visit our Change of ownership or mailing address page for more information. You can submit a change of mailing address request by visiting myservice.ottawa.ca.

Tax deferral program

Payment of annual property taxes can be deferred for seniors and people with disabilities on low income. For more information visit the tax deferral program page.

Property assessment

The Municipal Property Assessment Corporation (MPAC) issued assessment notices for all properties in Ontario based on January 1, 2016 market values. This new value is being phased in over 4 years and is used to calculate your 2017 to 2020 property taxes. If you have any questions about your assessment, please contact MPAC by phone at 1-866-296-6722 (TTY 1-877-889-6722) or by fax at 1-866-297-6703 or visit their website at www.mpac.ca

Your property taxes

Property taxes pay for the city services you and your family enjoy every day. Every time you travel our network of roads and pathways, take a bus or enjoy the parks in your neighbourhood, your property tax dollars are at work. When you visit your local library or when you get your flu vaccination at a public health clinic, your taxes are working for you. From garbage and recycling collection to the frontline emergency services we all rely on to stay safe, your tax dollars go the distance.
A portion of your taxes goes directly to local school boards and conservation authorities. The following is a breakdown of how the City spent its portion in 2016. It also shows the breakdown of the provincially mandated programs.

  • Provincially Mandated Programs – 11%
    • Housing – 5%
    • Employment and Financial Assistance – 2%
    • Public Health –1%
    • Municipal Property Assessment Corp –1%
    • Long Term Care –1%
    • Child Care – 1%
  • Ottawa Police Services –17%
  • Transit and Para Transpo –17%
  • Capital Financing – 12%
  • Planning/Roads/Traffic/Parking – 12%
  • Fire Services – 9%
  • Program Support – 10%
  • Parks / Recreation /Culture – 7%
  • Ottawa Public Library – 2%
  • Paramedic Services – 2%
  • Garbage /Recycling - 1% 

How to read your tax bill

The following codes on your tax bill describe the services provided to select areas.

CAL – Conservation Authority Levy
CCR – Canterburry Community Covered Rink
FSR – Volunteer Fire Services
FSU – Fire Services
HDO – Kanata North Project
MNP – Kanata North Mosquito Nuisance Program
POL – Ottawa Police Service
SWB – Solid Waste Bin Services
SWC – Solid Waste Curbside Services
T – Urban Transit
TRA – Rural Transit (extended bus service + Para Transpo)
TRB – Para Transpo (rural areas receiving Para Transpo service only)

Tax class description

C – Commercial
D – Office Building
F – Farmland
G – Parking Lot
H – Landfill
I – Industrial
J – Industrial (New construction)
K – Large Industrial (New construction)
L – Large Industrial
M – Multi-residential
N – New Multi-residential
P – Pipelines
Q – Sports Facility
R – Residential
S – Shopping Centre
T – Managed Forest
X – Commercial (New construction)
Y- Office Building (New construction)
Z- Shopping Centre (New construction)

Type of property

T – Taxable Full
U – Excess Land
X – Vacant Land
1 – Farmland Pending Development

Example:  R T
(Tax Class) Residential
(Type) Taxable

Contact us

If you have more questions about your property taxes, visit the Property taxes section at ottawa.ca/taxes or contact us by:

Self serve: myservice.ottawa.ca

E-mail: revenue@ottawa.ca

Fax: 613-580-2457

Phone: 613-580-2444 (Transactions will be recorded for training and verification purposes.)
TTY: 613-580-2401

Mail:
City of Ottawa, Revenue Branch
PO Box 4647 Station A
Toronto ON M5W 0E7

Hours of operation: Weekdays, 8 am to 4:30 pm (June to August, 8 am to 4 pm)
Please have your property address and the roll number listed on your tax bill handy when you contact us.

Last updated: January 23, 2017

How your property taxes are calculated

Property taxes are calculated using the assessed value of the property determined by Municipal Property Assessment Corporation, (MPAC) multiplied by the municipal tax rates determined by City Council and the education rate determined by the Province.

Check out this short video about residential property taxes: How your property taxes are calculated