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Municipal Parking Management Strategy (MPMS) refresh

Project Status: 
Underway

Background

The City is completing a review of its Municipal Parking Management Strategy (MPMS), including its mandate and rate setting guidelines.

The review will also look at opportunities to update the strategy’s funding model, which defines how paid parking program revenues are generated and where they’re spent.

As part of this process, an independent consultant will review potential governance models for the City’s paid parking program and aspects of parking management.

In addition to ongoing stakeholder consultations, the City is asking you to share your input on these core aspects of the MPMS in order to ensure the program is meeting our City’s needs.

Please review the information provided and complete our online survey to provide your input. 

A final report on the MPMS refresh will be presented to Council in June 2019.

Complete a survey - Closed

After reviewing the information provided on the Municipal Parking Management Strategy (MPMS) refresh, residents were invited to complete a survey.  The deadline to complete the survey is now closed.

Please note: The survey period is now closed.

Open house (Nepean Sportsplex)

Posted: 
Tuesday, February 5, 2019, 12:09 pm
Last updated: 
Wednesday, February 27, 2019, 8:46 am

Dates & Times

Wednesday, February 27, 2019,
5:30 pm to 7:30 pm

Location

Nepean Sportsplex - Hall C & D
1701 Woodroffe Avenue
Ottawa, ON K2G 1W2

Please note: There is no formal presentation scheduled.

  • Information boards will be available for review, and City staff will be on-hand to answer questions.
  • Feedback will be collected through an online survey, with paper copies available.

Open house (Richelieu Vanier Community Centre)

Posted: 
Tuesday, February 5, 2019, 1:01 pm
Last updated: 
Monday, March 18, 2019, 11:20 am

Dates & Times

Thursday, February 28, 2019,
5:30 pm to 7:30 pm

Location

Richelieu Vanier Community Centre - Accueil Hall
300 Des Pères-Blancs Avenue
Ottawa, ON K1L 7L5

Please note: There is no formal presentation scheduled.

  • Information boards will be available for review, and City staff will be on-hand to answer questions.
  • Feedback will be collected through an online survey, with paper copies available onsite.

Open house (McNabb Community Centre)

Posted: 
Tuesday, February 5, 2019, 12:18 pm
Last updated: 
Monday, March 18, 2019, 11:21 am

Dates & Times

Wednesday, March 6, 2019,
5:30 pm to 7:30 pm

Location

McNabb Recreation Centre - Assembly Hall
180 Percy Street
Ottawa, ON K1R 6E5

Please note: There is no formal presentation scheduled.

  • Information boards will be available for review, and City staff will be on-hand to answer questions.
  • Feedback will be collected through an online survey, with paper copies available onsite.

Get to know our current strategy and mandate

  • Approved by Council in 2009. Full report available here.
  • Focused on service delivery (i.e. achieving objectives), rather than on revenue generation
  • Governs the paid parking program and other aspects of parking management
  • Our current MPMS outlines:
    • Goals and objectives
    • Funding model
    • Rate setting guidelines
    • Reporting requirements
    • Guidelines for parking studies

Did you know? Paid parking can be an important tool in managing parking demand issues.

The current MPMS mandate

Municipal Parking Management Principles

The Municipal Parking Management Program values efficiency, transparency, and clarity. Stakeholders will be engaged through regular and timely communications and opportunities for consultation. 

Municipal Parking Management Objectives

  1. Provide and maintain an appropriate supply of affordable, secure, accessible, convenient, and appealing public parking.
  2. Provide and promote affordable short-term parking services, and fair and consistent enforcement services, that support local businesses, institutions, and tourism.
  3. Promote, establish, and maintain programs and facilities that encourage the use of alternative modes of transportation including public transit, car/van pooling, taxis, auto sharing, cycling, and walking.
  4. Support residential intensification, and resolve parking problems within residential areas caused by significant traffic generators or conflicting uses of the roadway, including implementing on-street permit parking programs to relieve area residents and visitors from parking regulations directed at the non-resident.
  5. Ensure the revenues generated by the Municipal Parking Program are sufficient to wholly recover all related operating and life-cycle maintenance expenditures; contribute to a reserve fund to finance future parking system development, operation, and promotion; and then assist in the funding of related initiatives to encourage the use of alternative modes of transportation.

Paid parking program by the numbers

City-managed public parking

  • 3,966 on-street parking spaces
  • 2,858 off-street parking spaces
  • 17 facilities (garages and surface lots)

Financials (annual 3-year average, 2015 to 2017)

  • On-Street Revenue – $9.24M
  • Off-Street Revenue – $7.38M
  • Operating Expenses – $5.59M
  • Transfers – $6.08M
  • Capital Expenditures – $3.10M
  • Parking Reserve Fund Contribution – $4.61M

Support for sustainable modes of transportation

  • Have installed and currently maintain 2,798 bike parking spaces.
  • $960K spent annually to support OC Transpo through funding maintenance for Park ‘n Ride lots.
  • 6 electric vehicle (EV) charging stations and 7 car-sharing spaces at parking facilities.

What is the role of paid parking?

  1. A tool to manage supply of a limited public resource.
  2. Encourages turnover to increase availability of spaces in support of businesses, institutions, and tourism.
  3. Complements use of other tools such as time limits and enforcement.
  4. Influences behaviours related to commuter and long-term parking.

Current funding model – Paid Parking Program

The Municipal Act (provincial) requires a connection between the user fees collected and the cost of a service.

Our current model states that:

  • Revenues from parking fees stay within the parking program service.
  • Annual parking revenues in excess of parking-related costs go into the Parking Reserve Fund – to be used for funding parking-related programs.

Revenues from parking enforcement are not user fees and are considered general revenues by the City.

Key accomplishments under the MPMS

  • Conversion from single-space parking meters to Pay & Display machines (2010-2011)
  • Introduction of PayByPhone payment technology (2012)
  • Construction of the Glebe parking garage (opened in 2015)
  • Ongoing monitoring to ensure rates in City parking facilities are aligned with the MPMS
  • Regular Parking Stakeholder Consultation Group (PSCG) meetings
  • Business Plan and Annual Report to Transportation Committee and Council (since 2011)
  • Development of a long-term capital plan and regular contributions to the Parking Reserve Fund
  • Facility upgrades, including parking guidance systems in all multi-story parking garages
  • Development of a Tour Bus Parking Strategy and upgraded tour bus parking meters

Parking studies and rate setting

The Municipal Parking Management Strategy (MPMS) contains guidelines for conducting studies and for rate setting.

Studies allow us to understand issues and make appropriate changes.

Once a study is complete:

  • We may adjust/implement on-street rates to manage parking availability and demand in support of businesses, institutions or tourism
    • In order to adjust on-street rates, the Councillor, BIA(s) and Community Association(s) must agree
  • Demand can be too high (problem with availability) or too low (problem with demand)

Target occupancy ~ 70-85% (to optimize spaces while maintaining available spaces)

Since 2009, studies have:

  • Implemented on-street paid parking
    • King Edward
    • Somerset west of Preston
    • Terminal
  • Reduced on-street rates/removed paid parking
    • Vanier
    • Rideau Street
    • Rochester/Booth
    • Holland Cross

The current paid parking situation in Ottawa

On-street parking

  • All paid parking in effect Monday to Friday
  • Free evenings and Sundays
  • Inconsistent on Saturdays
  • Standard end time (5:30 p.m.) with minor variations in start time (8-9 a.m.)
  • Three hourly rates ($3, $2, $1.50)
  • Maximum rate is approved by Council

Our ongoing consultation process

To date, there has been considerable consultation with Councillors, Business Improvement Areas and our Parking Stakeholder Consultation Group.

Key areas of focus include:

  • Existing principle and objectives: Are they current and appropriate?
  • Funding model: Are there other opportunities to direct parking fee revenue?
  • Rate setting:
    • Reliance on studies to recommend rate adjustments is not sufficiently responsive
    • Ability to follow-through on rate changes needs to be reconsidered (requirement for agreement from multiple stakeholders)
  • Addressing inconsistencies in Saturday paid parking and evening parking and status of static maximum on-street rate

Draft policy statements have been created and opportunities are being captured.

What opportunities exist?

Funding model

Expanded criteria of where parking fees can be directed.

For example:

  • Additional bike parking installations and maintenance
  • Extended support of other sustainable transportation modes
  • Cover additional infrastructure costs related to parking

Rate setting

  • Clear and comprehensive process to follow when considering paid parking in new areas
  • More responsive and automated process to adjusting existing on-street rates
  • Formalize process and criteria for off-street rate reviews
  • Review the current maximum on-street rate

All opportunities to address issues will be fully explored and evaluated.

Our governance review

In addition to the Municipal Parking Management Strategy (MPMS) refresh, we are conducting a governance review.

Currently, Parking Services manages the City’s paid parking program.

We will use this governance review as an opportunity to:

  • Clarify our own model and address any issues or unique challenges
  • Identify potential governance models by looking at experiences in other cities and considering legislative requirements
  • Account for related aspects (e.g. parking enforcement, public non-paid parking, etc.)

Current governance model

Parking Services currently manages the City’s paid parking program. As part of our current model, they are partnered with other City services.

Parking Services

  • Manages all 3,966 paid on-street parking spaces
  • Operates, maintains and sets rates at 17 municipal public parking lots and garages that have a total of 2,858 parking spaces
  • Installs and maintains ring-and-post bike racks (2,798 bicycle parking spaces), primarily in paid parking areas
  • Manages the Tour Bus Parking Program
  • Conducts parking studies and assessments

Other Departments

  • Undertake parking enforcement (By-law & Regulatory Services)
  • Manage unpaid on-street parking (Traffic Services)
  • Install and maintain parking regulation signage (Traffic Services)
  • Manage unpaid off-street municipal parking arenas, community centres, administrative buildings, etc. (Parks and Facilities)
  • Manage OC Transpo Park & Rides (OC Transpo)

Governance review: Models and options

  City Department Municipal Service Board Municipal Service Corporation
General mandate Public Parking Services Public Parking Services Public Parking Services
Could include Economic Development Services
Funding model Self-Sustaining Enterprise Model with Reserve Fund
Funds transferred to the City to cover applicable costs related to parking program objectives.
Self-Sustaining Enterprise Model with Reserve Fund
Funds transferred to the City to cover applicable costs related to parking program objectives
Self-Sustaining Enterprise Model with Surplus Funds returned to City
Rationale Resolves issues with delegated authority while maintaining the same City department based model
Recover costs and service-driven with investment in sustainable modes of transportation and parking program
Delegate authority from Council to a Board
Recover costs and service-driven with investment in sustainable modes of transportation and parking program
Generate return on investment Profit-oriented
Governance structure City Council
City Department
Stakeholder Consultation Group
Board of Directors
City Council creates charter, appoints directors and approves budget
Board of Directors
City Council creates charter, appoints directors and approves budget
Service scope On and Off Street Parking
Bicycle Parking
TDM Support
Could include related elements (e.g. parking enforcement and non-paid parking program)
On and/or Off Street Parking
Bicycle Parking
TDM Support
Could include related elements (e.g. parking enforcement and non-paid parking program)
On and/or Off Street Parking
Bicycle Parking
TDM Support
Economic Development Support
Could include related elements (e.g. parking enforcement and non-paid parking program)
Rate setting and adding paid parking Council Approval Revised Concurrence Model Board Approval Board Approval
Examples Kingston, Kitchener, Oakville Winnipeg, Saint John, Thunder Bay Toronto, Calgary, Vancouver

Contact us

For any questions regarding the Municipal Parking Management Strategy refresh (MPMS), please contact:

Riham Elbadri
Project Manager
Public Works and Environmental Services Department
Riham.Elbadri@ottawa.ca
(613) 580-2424, ext. 16522