2016 Final property tax bills are mailed out between May 19 and May 26 with a payment due date of Thursday, June 16, 2016.
Understanding your property tax bill
Your property taxes are determined by the assessment of your property and the tax rates that apply.
1. The assessment or value of your property is determined by the Municipal Property Assessment Corporation (MPAC), a not-for-profit corporation created by the Province of Ontario. All properties in Ontario are assessed and taxed based on a market value of January 1, 2012. Increases are phased in over four tax years 2013 through 2016. Assessment decreases were implemented immediately.
If you have questions about your assessment, please contact MPAC by phone at 1-866-296-6722, by fax at 1-866-297-6703, or visit their website at www.mpac.ca.
Even if you have challenged your property assessment through an appeal or request for reconsideration, please pay your taxes in full. The application of penalty and interest continues to be applied to any balance unpaid after the due date. If your appeal or request is successful, you will be reimbursed for any overpayment.
2. The municipal tax rates on your property tax bill are determined by City Council.
3. The education rate is determined by the Province
Supplementary taxes are not included on the Final Tax Bill. For more information on supplementary taxes, visit the Supplementary assessment page.
Penalty and interest fees
Penalty and interest of 1.25 per cent for late payment is added the day following the due date and the first day of each month until the account is paid in full.
Visit our Fees page for information on service fees that may be applied to your property tax account.
Partial payments are applied first toward the outstanding interest and penalty, then to the oldest outstanding taxes.
Bills paid by mortgage companies, agents or tenants
If your bills are to be paid by a mortgage company, agent or tenant:
• Forward your final tax bill to the mortgage company, agent or tenant.
• E-mail the City at firstname.lastname@example.org to have future bills redirected.
If your taxes are paid by a mortgage company, you will receive a receipt after payment of your final bill. If your tax bills are not paid by the due dates, you will receive reminder notices.
It is your responsibility to inform the City in writing when a mortgage company, agent or tenant stops paying your property tax bill. If someone else pays your bill, it is your responsibility to forward the bill to them.
Change of ownership or mailing address
If there has been an ownership change, or a tax bill has been directed to the wrong person, please visit our Change of ownership or mailing address page for more information.
Tax deferral program
Payment of annual property taxes can be deferred for low-income seniors and persons with disabilities. The 2016 household income threshold is $40,562. For more information on the program and how to apply, visit the tax deferral program page.
How to pay your property tax bill
Visit our Payment options page to see the different ways you can pay your tax bill.
To receive an accessible format (e-text, large print or Braille) of your billing documents, please contact Revenue Services at 613-580-2444, (TTY: 613-580-2401), or e-mail email@example.com.
Tax distribution by service
Your final tax bill gives you a breakdown of how your tax dollars (net of grants and other sources of revenue) will be spent.
The provincial government sets the rates that fund the education system in Ontario.
Provincially mandated programs:
The Province requires the City to pay for social service programs such as: social assistance, child care services, social housing, public health and long-term care, and to pay for assessment services provided by MPAC.
The City funds three watershed Conservation Authorities (Rideau Valley, Mississippi Valley and South Nation).
Transit and Para-Transpo:
Funds public transit services based on your service delivery area.
The Ottawa Police Services Board provides residents with protection and law enforcement services.
These are costs associated with the repayment of borrowed funds along with funding of capital projects.
This rate is set according to your service delivery area for fire prevention, suppression and rescue operations.
Roads and traffic:
The City maintains its road network and traffic control systems.
This includes functions such as: City Council, City Manager's Office, Financial Services, City Clerk and Solicitor, and Information Technology.
Parks, recreation and culture:
This includes recreational programs and maintenance of recreation facilities, parks and sports fields.
Garbage and recycling:
Funds recycling waste diversion and the City's landfill, in addition to the solid waste service fee shown on the front of your bill.
Supports reader and collection services, and virtual services through multi-service points.
Funds the provision of pre-hospital emergency patient care.
Funds the provision of planning services that guide growth and regulate development and the delivery of environmental and economic development programs.
Includes special charges where applicable such as Canterbury Community Centre and Kanata North Project.
For a full description of the City's budget please visit Budget and taxes.
City of Ottawa Fraud and Waste Hotline
To report suspected cases of fraud, waste or other inappropriate activities, contact the Fraud and Waste Hotline at ottawa.fraudwaste-fraudeabus.ca or 1-866-959-9309.
Tax bill codes
The following codes on your tax bill describe the services provided to select areas.
CAL – Conservation Authority Levy
CCR – Canterbury Community Covered Rink
FSR – Volunteer Fire Services
FSU – Fire Services
HDO – Kanata North Project
MNP - Kanata North Mosquito Nuisance Program
POL – Ottawa Police Service
RSS – Sewer Surcharge
SWB – Solid Waste Bin Services
SWC – Solid Waste Curbside Services
T Urban Transit
TRA Rural Transit (extended bus service) + Para Transpo
TRB Para Transpo (rural areas receiving Para Transpo service only)
Tax class description
C – Commercial
D – Office Building
F – Farmland
G – Parking Lot
I – Industrial
J – Industrial (New Construction)
K – Large Industrial (New Construction)
L – Large Industrial
N – New Multi-residential
P – Pipelines
Q – Sports Facility
R – Residential
S – Shopping Centre
T – Managed Forest
X – Commercial (New Construction)
Y – Office Bldg (New Construction)
Z – Shopping Ctre (New Construction
Type of property
T – Taxable Full
U – Excess Land
X – Vacant Land
1 – Farmland Pending Development
EP – English Public
ES – English Separate
FP – French Public
FS – French Separate
N – No Support
Example: R T E P
(Tax Class) Residential
(School) English Public
If you have more questions about your property taxes, contact us by:
Self serve: myservice.ottawa.ca
Phone: 613-580-2444 (Transactions will be recorded for training and verification purposes.)
Mail: City of Ottawa, Revenue Services
PO Box 4647 Station A
Toronto ON M5W 0E7
Hours of operation: Weekdays, 8am to 4:30pm
(June to August, 8am to 4pm)
Please provide your property address and the roll number listed on your tax bill when you contact us.
Last updated:May 4, 2016