Provides an opportunity for residents to request an accessible format or communication support.
- If you are requesting an accessible format, you will need to know the name of the document
- If you are unsure what format or communication support you require, you can contact the City’s Corporate Accessibility Office by email or by calling 3-1-1
- If there is a cost, it will be no more than the regular cost charged to other persons. You will be notified of the regular cost.
This service is available by appointment only.
Please select a location to book an appointment time:
Effective July 15, 2020, masks are required to be worn in enclosed public spaces at City of Ottawa facilities as per the Temporary Mandatory Mask By-law.
By calling 3-1-1 (613-580-2400) / 613-580-2401(TTY)
By completing the online request form
By e-mailing email@example.com