The City continues to support residents experiencing homelessness or at risk of becoming homeless through emergency shelters, support services and outreach. Funding for homelessness programs continues. Some agencies are closed, but staff are available by phone. Agencies that are open have reduced staffing, are physical (social) distancing and are following strict hygiene procedures.
Housing providers are checking in with vulnerable tenants over the phone.
Ottawa Inner City Health, an organization that provides health care to the homeless and street communities, is visiting shelters with a mobile assessment van. A nurse is in on call during evenings and weekends.