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Human Needs Task Force

Human Needs Task Force

A Human Needs Task Force was implemented as part of the City’s Emergency Management Plan and emergency response to COVID-19 to ensure that we are responsive to the emerging needs of the community.

The task force is currently focused on service coordination for immediate, medium and long-term response associated with five emerging needs:

  • Outreach to isolated populations
  • Food security
  • Transportation
  • Volunteer coordination
  • Housing and homeless needs

Task force partners

Contact information


Call 613-580-2424 ext. 26753

Please ask anyone facing difficulty to call 3-1-1. The City of Ottawa has many supports in place for residents in need and are expanding our capacity to meet local needs.


If you want to make a difference and have items for donation – or monetary contributions, contact the many agencies and charities helping support our community during the pandemic – especially vulnerable populations.

If you are looking to donate items within the Ottawa community but do not know where to direct your donations to, you can email and the Human Needs Task Force can connect you with organizations in need.


Volunteer Ottawa has established a pool of pre-screened volunteers and will continue to accept new applicants. If you have time to give, please contact Volunteer Ottawa.

The City of Ottawa and the Human Needs Task Force are working with United Way to solidify a community approach to receive and place volunteers.