Human Needs Task Force

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Human Needs Task Force

A Human Needs Task Force was implemented as part of the City’s Emergency Management Plan and emergency response to COVID-19 to ensure that we are responsive to the emerging needs of the community.

The task force is focused on responding to immediate, medium and long-term community needs on:

  • Financial and food security
  • Homelessness and sheltering

Please ask anyone facing difficulty to call 3-1-1. The City of Ottawa has many supports in place for residents in need and is expanding its' capacity to meet local needs.

Contact us
613-580-2424 ext. 26753



The Human Needs Task Force does not accept direct donations from the community.

If you have new items to donate, please contact The Gifts in Kind program at the Rideau Rockcliffe Community Resource Centre. Be sure to call in advance of dropping off your donation. For more information, email or call 613-745-0073.

You may also contact one of the Community Health and Resource Centres in your area. They may connect you with an organization which would benefit from your offer.

The City of Ottawa thanks you, in advance, for your assistance. 

An equity lens to COVID-19

Applying an equity lens to all stages of the COVID-19 pandemic response helps ensure everyone gets the support they need.

The City developed a series of documents that highlight the importance of applying an equity lens to COVID-19 supports. Differences in barriers and access to resources that people have based on their socio/cultural/economic reality and demographic identities need to be considered.

For more information on an Equity and Inclusion lens to the COVID-19 response and recovery. email: