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Resources for people in need

Food resources

You can find food at the locations listed below. It’s best to call first to check times and services. Note that certain food banks and organizations serve specific areas of the city only. It is important to confirm that the food resource can serve that address.

Additionally, Community Navigation of Eastern Ontario I 2-1-1 provides a search function based on postal code for all food resources in the Ottawa area or call 2-1-1 for in person assistance in over 200+ languages.

Community agencies

Agency Phone Location Hampers Meals Food Delivery Website
ACB Wellness Resource Centre 613-801-7426 #9 - 1021 Cyrville Road yes no no abcwellness.ca
Barrhaven Food Cupboard 613-825-4505 Walter Baker Centre, 100 Malvern Drive yes no no barrhavenfoodcupboard.ca
Caldwell Family Centre - Food Bank 613-728-1800 1100 Medford Street, Unit 20 yes no yes caldwellfamilycentre.ca
Caldwell Family Centre - Meals 613-728-1800 1475 Caldwell Avenue yes yes yes caldwellfamilycentre.ca
Care Centre Ottawa 613-693-0890 500 Viewmount Drive yes no no  carecentreottawa.ca
Eastern Ottawa Resource Centre 613-741-6025 ext. 300 1980 Ogilvie Road, #215 yes no yes eorc-creo.ca
Kanata Food Cupboard 613-836-7847 340 Legget Drive, Door #46 yes no yes kanatafoodcupboard.ca
Meals on Wheels 613-233-2424 670 Albert Street no yes yes mealsonwheels-ottawa.org
Orléans Cumberland Community Resource Centre 613-830-4357 ext. 158 240 Centrum Boulevard yes no no crcoc.ca
Ottawa Food Bank 613-745-7001 1317 Michael Street yes no yes ottawafoodbank.ca
Parkdale Food Centre 613-722-8019 5 Hamilton Avenue North yes no yes parkdalefoodcentre.ca
Parkdale Food Centre 613-722-8019 Hintonburg Community Centre, 1064 Wellington Street West yes yes no parkdalefoodcentre.ca
Pinecrest-Queensway Community Health Centre: Morrison Garden Community House 613--596-6229 985-A Morrison Drive yes no contact agency pqchc.com/services/Morrison-Gardens
Pinecrest-Queensway Community Health Centre: Pinecrest Terrace Community House 613-596-6703 2483B Iris Street yes no contact agency pinecrestterrace.ca
Richmond Food Cupboard 613 292-7033 St. Paul’s United Church, 3452 McBean Street, Richmond yes no no richmondfoodbank.ca
Rideau-Rockcliffe Community Resource Centre 613-745-0073 ext. 206 or 207 815 St. Laurent Boulevard, Suite 3 yes yes yes crcrr.org
Rural Ottawa South Support Services 613-692-4697 ext. 241 1128 Mill Street, Manotick yes no yes rosss.ca
Stittsville Food Bank 613-831-0451   yes no no stittsvillefoodbank.ca
The Good Companions 613-236-0428 670 Albert Street yes yes yes thegoodcompanions.ca
West Carleton Food Bank 613-832-5685 5670 Carp Road, Kinburn yes no yes facebook.com/WestCarletonFHT 

​​​​​​​Contact information for Human Needs Task Force

HNTF@ottawa.ca | 613-580-2424 ext. 26753

Emergency pet food bank

The Ottawa Humane Society (OHS) started an emergency pet food bank to support pet owners during COVID-19. Visit ottawahumane.ca to get an appointment. The Pet Pantry drive-thru is open Thursday afternoons from 1 pm to 4 pm at 245 West Hunt Club Road. Visit the OHS’s website for information about other community pet resources as part of their emergency plan.

Know who to call for help (9-1-1, 3-1-1 or 2-1-1)

Text + chat line – support for violence and abuse

Unsafe at Home Ottawa is a new text and chat support line for women who may be living through increased violence and abuse at home during COVID-19. Counsellors can provide emotional support, practical advice and referrals. Text 613-704-5535 or chat online at unsafeathomeottawa.ca. For more information, visit crimepreventionottawa.ca.

Mental Health

The COVID-19 situation can be stressful for many of us and there are many resources to support you.

Distress Centre Ottawa and Region
Call 613-238-3311 in English.

Tel-Aide Outaouais
Call 613-741-6433 in French.

Counselling Connect
Counselling Connect provides free access to a same-day or next-day phone or video counselling session. This service is for children, youth, adults and families in Ottawa and the nearby area.

Our Marathon of Hope - (English) [ PDF - 400 KB ]
A COVID-19 Self Help Guide for Taking Care of Ourselves, Our Families and Our Communities

Infant and Early Childhood Family Supports for Mental Health Factsheet [ PDF - 121 KB ]

The COVID-19 situation can be particularly difficult for older people with mobility issues, and those over 70 who are told to self-isolate. Here are resources and things we can do to stay mentally well during these difficult times.