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How you can help

Support Ottawa’s economy, buy local now!

We want to keep Ottawa’s local business community vibrant and resilient. You can help make a difference by supporting them today.

Learn where to buy local now.

Donations

The City of Ottawa has so many front-line workers and emergency responders helping to support residents during the COVID-19 pandemic. To protect the health of our employees and their families, the City is now accepting individual and corporate donations of personal protective equipment and supplies.

Types of personal protective equipment needed

The equipment must be commercial-grade and contained in its original packaging. The acceptable equipment includes:

  • N95 masks (1870+ or 1805)
  • Surgical masks
  • Procedural masks
  • Face shields
  • Gloves
  • Protective gowns
  • Protective goggles and glasses
  • Hand sanitizers
  • Disinfectant wipes

The City is also seeking donations of cloth masks for vulnerable residents.

The City is seeking cloth masks:

  • Made with two layers of tightly woven but breathable cloth such as cotton
  • Without any seams over the mouth and nose through which air may leak
  • Ideally with horizontal pleats to help fit a variety of faces

How to contact us

If you are interested in donating, send your offer of contribution to donations@ottawa.ca. Please indicate the item(s), quantity, and whether the donations are commercial-grade and contained in the original packaging.

Drop-off or pick-up of items

You will receive an email response from the City asking whether you want to drop-off the items or have them picked up by City staff. For pick up requests, respond with your address. If you choose to drop-off your donation, we will provide you with delivery location and drop-off instructions.

Working with The Ottawa Hospital PPE donation efforts

The City is also in constant communication with The Ottawa Hospital, which is collecting, processing and storing all donated medical equipment, to help supply the many front-line healthcare staff across the Eastern Ontario region who are responding to the pandemic. You can contact The Ottawa Hospital at COVIDdonations@toh.ca.

Community response

If you want to make a difference and have other items for donation – like food – or monetary contributions, contact the many agencies and charities helping support our community during the pandemic – especially vulnerable populations.

Thank you for your support

The City of Ottawa thanks you, in advance, for your assistance. While we have to keep our distances, we can still offer our hand to help and touch the lives of so many people in our community.

Donate blood

Canadian Blood Services are supporting patients’ on-going needs for blood and blood products. They have taken steps to comply with the Public Health Agency of Canada’s directive on physical distancing. They have added screening measures for the safety of donors and employees. To book a blood donation appointment, visit blood.ca or through the GiveBlood app.

Community support

If you are looking to support your community during this critical time, you can help by checking in with neighbours and friends who may be vulnerable, overwhelmed, lonely or in need of help.

However, please so not do so if you have a fever, new onset of cough or difficulty breathing, or if you have been in close contact with a confirmed or probable case of COVID-19.

The City of Ottawa is not looking for volunteers to help with the COVID-19 situation at this time. Thank you.

Keeping Ottawa clean and litter-free is everyone’s responsibility

We are seeing an increase in disposable gloves and masks discarded on the ground in public, especially in grocery store parking lots.

Used gloves and masks are garbage and do not belong on the ground. Improper disposal of garbage is a safety risk and harmful to the environment. Residents should dispose of all garbage, including gloves and masks, in waste bins.

If you take your used gloves and masks home, throw them away in a garbage bin lined with a plastic bag, and be sure to wash your hands after.

Any person found depositing waste on any property can be charged with littering.