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How you can help

Support Ottawa’s economy, buy local now!

We want to keep Ottawa’s local business community vibrant and resilient. You can help make a difference by supporting them today.

Learn where to buy local now.

Donations – Personal Protective Equipment (PPE)

The City of Ottawa has so many front-line workers and emergency responders helping to support residents during the COVID-19 pandemic. To protect the health of our employees and their families, the City is looking for donations of personal protective equipment and supplies.

Types of personal protective equipment needed

The equipment must be commercial-grade and contained in its original packaging. The acceptable equipment includes:

  • N95 masks (1870+ or 1805)
  • Surgical masks
  • Procedural masks
  • Face shields
  • Gloves
  • Protective gowns
  • Protective goggles and glasses
  • Hand sanitizers
  • Disinfectant wipes

Note: While the offer is greatly appreciated, homemade personal protective equipment will not be accepted.

How to contact us

If you are interested in donating, send your offer of contribution to donations@ottawa.ca. Please indicate the item(s), quantity, and whether they are commercial-grade and contained in the original packaging.

Drop-off or pick-up of items

You will receive an email response from the City asking whether you want to drop-off the items or have them picked up by City staff. For pick up requests, respond with your address. If you choose to drop-off your donation, we will provide you with delivery location and drop-off instructions.

Working with The Ottawa Hospital PPE donation efforts

The City is also in constant communication with The Ottawa Hospital, which is collecting, processing and storing all donated medical equipment, to help supply the many front-line healthcare staff across the Eastern Ontario region who are responding to the pandemic. You can contact The Ottawa Hospital at COVIDdonations@toh.ca.

Community response

If you want to make a difference and have other items for donation – like food – or monetary contributions, contact the many agencies and charities helping support our community during the pandemic – especially vulnerable populations.

Thank you for your support

The City of Ottawa thanks you, in advance, for your assistance. While we have to keep our distances, we can still offer our hand to help and touch the lives of so many people in our community.

Physical (social) distancing

In order to decrease transmission of COVID-19 in Ottawa, Ottawa Public Health is now recommending that all residents of Ottawa practise physical (social) distancing. Physical (social) distancing involves taking steps to limit the number of people you come into close contact with. This will help to limit the spread of COVID-19 in the community.

These guidelines are not meant to say “you must stay in your home!” You can still go outside to take a walk, go to the park, or walk your dog. If you need groceries, go to the store. We simply recommend that while outside you make sure to avoid crowds and maintain a distance of 2 metres from those around you.

While you may not feel sick, and while we know these measures are an inconvenience, please be mindful of the members of our community who are more vulnerable to COVID-19 than others. We are all in this together.

Gatherings now limited to five

The Ontario government has prohibited organized public events and social gatherings of more than five people, effective immediately., with some exceptions: This order does not apply to

  • Private households with five people or more.

  • Child care centres supporting frontline health care workers and first responders provided the number of persons at each centre does not exceed 50 people.

  • Funerals, which are permitted to proceed with up to 10 people at one time.

5 ways to practise physical (social) distancing

  1. keep a distance of 2 meters when going out
  2. avoid large gatherings
  3. work from home if possible
  4. avoid visiting elderly friends or relatives
  5. conduct meetings or visits virtually

Physical (social) distancing includes, but is not limited to:

  • talking to your supervisor, manager, or employer about the possibility of working from home where possible
  • avoiding visits to long-term care homes, retirement homes, supportive housing, hospices and other congregating unless the visit is absolutely essential
  • avoiding non-essential trips in the community
  • keeping the windows down if you have to go into the community for an essential trip via taxi or rideshare
  • limiting or cancelling group gatherings
  • holding virtual meetings
  • spending time outside and in settings where people can maintain a 2 metre distance from each other

Sidewalks

Unless you are ill, or are under self-isolation under the Quarantine Act, you can still go outside, such as for a walk. While outside, avoid crowds and do your best to maintain a distance of two metres (six feet) from those around you. Make an effort to step aside, or pass others quickly and courteously on sidewalks. Passing someone on the sidewalk is not considered close contact or a significant risk for exposure to COVID-19.

Donate blood

Canadian Blood Services is looking for donors. All blood drives have been postponed, please book your appointment online or by using the GiveBlood mobile app.

Community support

If you are looking to support your community during this critical time, you can help by checking in with neighbours and friends who may be vulnerable, overwhelmed, lonely or in need of help.

However, please so not do so if you have a fever, new onset of cough or difficulty breathing, or if you have been in close contact with a confirmed or probable case of COVID-19.

The City of Ottawa is not looking for volunteers to help with the COVID-19 situation at this time. Thank you.

Take care of yourself

It’s OK to NOT be Ok. Please know that help is available, and we encourage you to reach out to Distress Centre of Ottawa to connect with someone at 613-238-3311.