Our safety, our services, our people
Since the arrival of COVID-19 in March, residents have done an incredible job of following public health guidelines.
Because of you, Ottawa has flattened the curve and slowed the spread of the virus. This means the City of Ottawa can cautiously reopen and resume some programs and services.
Safety in our services is our top priority.
Ottawa’s reopening plan is based on guidance from Ottawa Public Health and aligns with the Province of Ontario’s plan to gradually relax its emergency orders. To avoid a second wave of COVID-19, the City may put in place additional public health measures or adjust the reopening plan to reduce the spread of the virus.
Residents will have to continue to follow public health guidelines:
- Stay at home when sick
- Practice physical distancing
- Wear cloth masks when physical distancing is not possible
- Practice good hand hygiene and avoid touching your face.
To safeguard public health, the City will focus on:
- Facility retrofits to facilitate physical distancing and safe workplace conditions for City employees
- Staffing and service delivery changes to limit crowd sizes, and promote online services for residents
- Providing City employees with appropriate personal protective and preventative measures
- Health screening of employees and the public
- Frequent and thorough cleaning all City facilities
- Communicating updates to employees and residents as the situation evolves
- Recommending residents to wear masks while on City property when physical distancing isn’t possible
- Requiring masks on public transit
As health and safety measures may be adjusted at any point, timelines may be subject to change.
View the City of Ottawa's reopening plan handout.
The Province of Ontario recently announced additional services permitted to reopen on June 12, with proper health and safety measures in place, as part of Phase 2 of their Reopening Framework. City services currently under review in response to the recent Provincial announcement that require time to reopen include:
- Art galleries
- Community centers for non-recreation services