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Provincial and City rules

Update

The restrictions listed on this page are provided as a guideline and not a definitive list. They are also subject to change by Provincial Order. For a complete list of regulations visit the Province’s COVID-19 public health measures and restrictions web page.

The Province of Ontario issued a stay-at-home order requiring everyone to remain at home.  You should only go out for necessities, such as going to the grocery store or pharmacy, accessing health care services, for exercise or for work where the work cannot be done remotely. 

Face masks

Masks must be worn in all indoor public spaces. Masks are mandatory in the common areas of condominium and apartment buildings. You also need to wear a mask while on the O-Train, OC Transpo buses, taxis and private transportation vehicles. Full details can be found in the Temporary Mandatory Mask By-law.

Social gatherings

The Province of Ontario and Ottawa Public Health recommend that you limit close physical contact to people within your household. Find more information on the latest social gathering recommendations.

  • No indoor organized public events and social gatherings, except with members of the same household
  • Individuals who live alone, including seniors, may consider having exclusive, close contact with another household to help reduce the negative impacts of social isolation
  • Limit for outdoor organized public events and social gatherings, physical distancing can be maintained: Five people outdoors

Restaurants, bars, meeting and event spaces

  • Indoor and outdoor service prohibited
  • Take out, drive through and delivery permitted, including the sale of alcohol

Sports, exercise classes and gyms

For more information, visit Sports fields and outdoor recreation.

  • Facilities for indoor sports and recreational fitness activities, like gyms, are closed.
  • Community centres and multi-purpose facilities (for example, YMCA) allowed to be open for permitted activities (for example, child care services, social services).
  • All City of Ottawa sports, recreation and cultural facilities will be closed to the public – including recreation complexes, community centres, arenas, swimming pools, theatres, and museums - except for specified purposes.
  • All outdoor refrigerated and community skating rinks – including City Hall’s Rink of Dreams – and all trails for cross-country skiing, snowshoeing and walking will be open.
  • Ottawa’s Medical Officer of Health, Dr. Vera Etches, has issued an order under the Health Protection and Promotion Act to restrict the number of people at skating rinks and sledding hills to 25 at one time.
  • For the City’s four outdoor refrigerated rinks, the City will implement an online reservation system to book free 45-minute skating times at ottawa.ca/skating
  • In addition to the Order, under Provincial Regulations no team sports are permitted and the City is directing that only skating take place on all rinks with no sticks, pucks, balls or other sports equipment permitted on the ice.
  • Masks must be worn around all public outdoor rinks and toboggan hills.

Places of worship

Limits for religious services rites or ceremonies, including wedding services and funeral services, where physical distancing can be maintained and all regulations surrounding the wearing of face masks followed (applies in any venue other than a private dwelling):

  • 10 people indoors
  • 10 people outdoors

Retail

For about a comprehensive list of regulations around retail businesses, visit the province’s COVID-19 public health measures and restrictions web page.

  • Retail is generally permitted to be open for curbside pick-up or delivery only (in-person retail shopping not permitted) with some exceptions:
    • Supermarkets, grocery stores, convenience stores, other retailers selling groceries, beer and wine and liquor stores, pharmacies and safety supply stores permitted to be open for in-person shopping
    • Retail businesses generally must close between 8 pm and 7 am, with the exception of convenience stores, pharmacies and stores selling groceries
    • Motor/recreational vehicle sales permitted to be open for in-person shopping by appointment only and other restrictions
    • Garden centres, plant nurseries: indoor by appointment. Permitted if public remains outdoors or by curbside pick-up or delivery
    • Outdoor markets, including farmer’s markets and holiday markets, permitted with restrictions
    • Hardware stores, garden centres and pet supply stores are closed for in-store shopping. Curb-side pickup only.
  • Retail outlets in malls permitted to be open for pick-up or delivery (in-person retail shopping not permitted)
    • Access to shopping malls for limited purposes, including access to businesses and organizations permitted to be open (for example, pharmacy, dentist); food court open for take-away; malls may also establish designated pick-up points inside or adjacent to the mall

Parking enforcement during COVID-19

Parking enforcement during provincial shutdown

By-law and Regulatory Services has suspended the enforcement of overtime parking on streets that do not have posted time limits.

All other parking restrictions remain in effect, including parking bans due to snow accumulation, no-stopping zones, no-parking zones, fire routes, accessible parking spaces and rules around sidewalks, driveways and fire hydrants. Please note the enforcement of overtime parking on streets with posted time limits remain in effect.

Parking enforcement ensures safety, traffic flow, emergency vehicle access and parking space availability.

Please note, overtime parking enforcement on unsigned streets will resume on a complaint basis once the provincewide shutdown in Ottawa has ended.

Additional impacted services

The following businesses and services are also closed:

  • Casinos, bingo halls and other gaming establishments
  • Indoor cinemas
  • Performing arts centres and venues
  • Spectator areas in racing venues
  • Interactive exhibits or exhibits with high risk of personal contact in museums, galleries, science centres, landmarks, etc.
  • Any personal service where masks must be removed (e.g. makeup application, beard trimming, botox and lip injections)
  • Pet grooming services