Status of municipal services and facilities

• Playgrounds
• Baseball diamonds and sports fields
• Splash Pads
• Beaches
• Summer camps
• Wading pools
• Indoor and outdoor swimming pools
• Recreation and cultural programming and facilities
• Indoor and outdoor facility rentals
• Weight and cardio rooms
• Museums and historic sites
• Outdoor Active Living Club
• Public swimming
• Swimming lessons
• Arenas
• Dog parks

• Emergency child care for essential workers
• Municipal child care centres
• Counter services (document drop off) at Employment and Social Services offices
• Counter services (document drop off) at Rent Supplement Office - 100 Constellation 2nd floor east

• Client service centres (by appointment)
  • Commissioner of Oaths
  • Marriage licences
  • Municipal Freedom of Information and Protection of Privacy Act (MFIPPA) information requests
  • Presto
  • Yellow bag program
  • Building code services
  • Development applications
  • Fire inspections
  • Burn permits
  • Business licensing services
  • Pet registrations
  • Roll books
  • Committee of Adjustment
  • Claims submissions
  • Local Planning Appeal Tribunal (LPAT) packages
  • Requests for accessible formats

Transit recovery plan

Committee meetings resume in accordance with capacity restrictions

• Fire inspections
• Interior property standards complaints
• Tobacco enforcement
• Spay and neuter clinic (by appointment)
• Property Standards Inspections - Business Licensing
• Taxi inspections
• Business Licensing Centre
• CPR/First Aid training for the public

Fall clean-up campaign

• garbage collection
• blue & black box collection
• green bin and leaf and yard waste collection
• the Trail Road waste facility
• household hazardous waste depots

• payment options
• due dates
• tax relief and deferral programs

Ottawa’s tap water is safe. The drinking water section has the most up to date information, including the status of water quality testing and other in-home services.

• paying your water bill online
• water bill relief programs
• water bill deferral programs

You can access services through 3-1-1 online including:

• Register or renew a pet registration
• Apply or renew open air fire permit
• Pay a parking or traffic ticket
• Apply for a Food Premise Business License
• Buying and loading a Presto card
• Parking permits (several types)

• Disposing waste from recreational vehicles (RV’s)
• Only flush the three Ps – pee, poo and toilet paper!
• Ottawa’s wastewater, treated and untreated, is not considered a risk for transmission of COVID-19.

Visit the Ottawa Public Library website for the most up to date information

Information about City-run long-term care homes and updates from provincial and municipal partners.

• Planning, development and construction updates
• Patios, Vending and Café seating