How you can help
The City of Ottawa has so many front-line workers and emergency responders helping to support residents during the COVID-19 pandemic. To protect the health of our employees and their families, the City is now accepting individual and corporate donations of personal protective equipment and supplies.
Types of personal protective equipment needed
The equipment must be commercial-grade and contained in its original packaging. The acceptable equipment includes:
- N95 masks (1870+ or 1805)
- Surgical masks
- Procedural masks
- Face shields
- Protective gowns
- Protective goggles and glasses
- Hand sanitizers
- Disinfectant wipes
The City’s Human Needs Task Force is looking for donations of cloth masks for residents who do not have the means to buy or access one. They will be distributed through community partners to people in need throughout Ottawa.
The City is seeking cloth masks:
- Made with two or three layers of tightly woven but breathable cloth such as cotton, flannel or quilting cotton
- Without any seams over the mouth and nose through which air may leak
- Ideally with horizontal pleats to help fit a variety of faces
How to contact us
If you are interested in donating, send your offer of contribution to firstname.lastname@example.org. Please indicate the item(s), quantity, and whether the donations are commercial-grade and contained in the original packaging. Remember to follow physical distancing when dropping off donations. Thank you in advance for your generosity.
For cloth mask donations, you will receive an email response from the City linking you to one of our community partner agencies and charities who are helping support our community with access to cloth masks.
Working with The Ottawa Hospital PPE donation efforts
The City is also in constant communication with The Ottawa Hospital, which is collecting, processing and storing all donated medical equipment, to help supply the many front-line healthcare staff across the Eastern Ontario region who are responding to the pandemic. You can contact The Ottawa Hospital at COVIDdonations@toh.ca.
If you want to make a difference and have other items for donation – like food – or monetary contributions, contact the many agencies and charities helping support our community during the pandemic – especially vulnerable populations.
Thank you for your support
The City of Ottawa thanks you, in advance, for your assistance. While we have to keep our distances, we can still offer our hand to help and touch the lives of so many people in our community.
Canadian Blood Services are supporting patients’ on-going needs for blood and blood products. They have taken steps to comply with the Public Health Agency of Canada’s directive on physical distancing. They have added screening measures for the safety of donors and employees. To book a blood donation appointment, visit blood.ca or through the GiveBlood app.
If you are looking to support your community during this critical time, you can help by checking in with neighbours and friends who may be vulnerable, overwhelmed, lonely or in need of help.
However, please do not do so if you have a fever, new onset of cough or difficulty breathing, or if you have been in close contact with a confirmed or probable case of COVID-19.
The City of Ottawa is not looking for volunteers to help with the COVID-19 situation at this time. If you would like to offer your support, contact the many agencies and charities helping support our community.
Keeping Ottawa clean and litter-free is everyone’s responsibility
We are seeing an increase in disposable gloves and masks discarded on the ground in public, especially in grocery store parking lots.
Used gloves and masks are garbage and do not belong on the ground. Improper disposal of garbage is a safety risk and harmful to the environment. Residents should dispose of all garbage, including gloves and masks, in waste bins.
If you take your used gloves and masks home, throw them away in a garbage bin lined with a plastic bag, and be sure to wash your hands after.
Any person found depositing waste on any property can be charged with littering.