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Tax receipts and statements

The City will issue residents a receipt for property tax payment, record of payment or duplicate tax statement upon request.

To request a receipt, record of payment or statement you will need your tax statement/bill. If you do not have a copy of your tax statement you will need to provide your property’s roll number.

There is no charge for a tax receipt if you provide your statement/bill.

Should you require a record of payment of your annual tax bill or require a duplicate statement for previous years a fee applies for each year and property

If you have a copy of your statement

You can request a receipt in the following ways, be sure to indicate your property address, roll number, name and the year required:

E-mail

revenue@ottawa.ca

Mail

City of Ottawa, Revenue Services
100 Constellation Drive, 4th Floor East
Ottawa, Ontario K2G 6J8

In-Person

This service is currently not available in person due to COVID-19 closures.

Any of the City of Ottawa Client Service Centres (please refer to the Client Service Centres hours and days of operation).

If you do not have your statement

This service is currently not available in person due to COVID-19 closures.

Requests and payment must be made in-person at any of the City of Ottawa Client Service Centres (please refer to the Client Service Centres hours and days of operation .

For more information, contact us by:

Email

revenue@ottawa.ca

Phone:

613-580-2444 (TTY: 613-580-2401) Monday to Friday, 8:00 am to 4:30 pm (June to August, 8:00 a.m. to 4:00 p.m). Transactions will be recorded for training and quality assurance.