The City of Ottawa is committed to strengthening how it manages projects, contracts and operations. The 12 reports released today by the Auditor General show that solid progress is being made.
“These 12 reports demonstrate the amount of work that has been done to improve management practices at the City. We are committed to continuing our work with the Auditor General’s Office to strengthen operations,” said City Manager Steve Kanellakos.
The follow-up reports show improvements to functions such as: the management of Infrastructure Services, the operation of the City’s 3-1-1 service and how OC Transpo communicates the location of buses to transit riders. The reports confirm that the City has a strong record of compliance with environmental legislated approval processes and that the recently renegotiated contract for handling source-separated organic waste, approved by City Council, was the preferred option.
”The Springhill Landfill, a contract the City of Ottawa took over from the former Osgoode Township at amalgamation, has been a challenging one. Senior management from the Tomlinson Group of Companies and the City recently met concerning the status of the landfill, and Tomlinson committed to fully cooperate with the City and the Ministry of the Environment and Climate Change to address the environmental issues identified,” said Mr. Kanellakos.
Contract and project management was a key concern at the Audit Committee’s meetings last year. To respond, the City has made policy and procedure changes, improved payment methods, added more staff training and implemented new technology to manage contracts and projects. This includes a Vendor Performance Management Program, a new payment system that sees monies paid at project milestones, an improved purchasing card program and a new software program called vISion, for managing projects in Infrastructure Services.
The reports tabled at today’s Audit Committee will be considered by City Council at its meeting on Wednesday, June 27.