This site uses JavaScript. Please enable JavaScript in your Browser and reload the page to view the full site.

Archived - City designs will safely separate test centre from the rest of the Ray Friel Recreation Complex

This page has been archived and will not be updated. You can use it for research or reference. It is possible that some links no longer work.
September 30, 2020
Feature Stories

The soon-to-open COVID-19 Care Centre at Ray Friel Recreation Complex’s Rink 3 was a welcome relief to many residents – especially those living in Orléans. Multiple City departments, Hôpital Montfort, and Ottawa Public Health have carefully prepared protocols and retrofit designs to safeguard all visitors – whether you are taking part in a recreation activity, visiting the library or going for a test.

Here are some of the safety and operational designs that will keep visitors to the care centre and recreation customers separate and manage increased foot and vehicular traffic.

Separating test centre access and operations from the rest of the recreation complex

  • Testing centre visitors will enter and exit the arena from the southeast side of the building, with one set of doors dedicated to entering and another to exiting.
  • A newly constructed wall in the arena vestibule area that separates entrances to Rink 3 from Rink 2.
  • A new and separate heating and ventilation system will be installed to serve only the care centre. One of the Rink 3 change rooms will serve as a dedicated washroom for test centre visitors.
  • A separate company has been contracted to solely clean the care centre in Rink 3.

Newly constructed wall between the clinic and the other arena areas.
Newly constructed wall between the clinic and the other arena areas.

Secured door secures Rink 3 from the lobby
Secured door secures Rink 3 from the lobby.

Medical staff

  • Rink 3 will be secured from the lobby, only accessible by a card scanner.
  • Hôpital Montfort staff, who are operating the clinic, will have the other Rink 3 change room as their designated washroom facility.
  • If you are in the recreation centre, do not be concerned if you meet medical staff in the Rink 2 vestibule area. While in the actual test centre, clinic staff are fully outfitted with personal protective equipment, and they clean and sanitize before entering another location.

Managing and controlling increased traffic

Parking and traffic controls include:

  • Extended external wayfinding signs that clearly direct people to the testing centre.
  • Dedicated parking lots and separate vehicle entrances for those coming for COVID-19 testing.
  • City staff and contractors managing traffic flow in the parking lot.
  • Parking signage to further enhance traffic flow in the parking area.

The new care clinic should open by mid-October at the latest. The clinic's operating hours and the possibility of making an appointment at a specific time, if possible, will be confirmed later by Hôpital Montfort.

The Ray Friel Recreation Complex and the Ottawa Public Library’s Cumberland branch, like all other City facilities, have implemented COVID-related safety protocols and measures – including mandatory mask requirements, frequent cleaning and physical distancing. You can visit for details.

We are all working together in these unprecedented times to ensure safety measures that accommodate a much-needed testing centre for concerned residents, while avoiding any interruption for other residents to access recreation and library services that contribute to both their physical and mental health.

For more information on City programs and services, visit or call 3-1-1 (TTY: 613-580-2401). You can also connect with us through Facebook, Twitter and Instagram.

Public Inquiries


Media Inquiries