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Communication is key during a flood emergency

April 19, 2019
Feature Stories

In the event of any emergency, the City of Ottawa will provide important information and updates to affected residents in a variety of ways:

  • The City’s website,
  • The City’s Twitter account, @ottawacity
  • Your City Councillor
  • Door-to-door visits from City staff
  • Public information meetings in affected neighbourhoods
  • Media interviews

During the spring flood of 2019, the City is communicating with affected communities through a Facebook group entitled: Spring Flood 2019 / Crue printanière 2019. If your community or your property is impacted by spring flooding, or if you want to stay up-to-date with the situation, join the group. You can ask questions and get accurate and up-to-date information about the City’s flood response.

Look out for each other

Have a conversation now with neighbours, friends and family members about how to stay in touch with each other in the event of an emergency. Plan to check-in with each other in the event that one of you lives in a community that is affected by an emergency.

Equipment to have on hand

  • Battery or crank powered radio
  • Fresh batteries
  • Prepaid phone card
  • Mobile phone charger
  • Landline telephone that does not require electricity

There is more information about emergency preparedness on

Public Inquiries


Media Inquiries